My husband book an appointment waited told they would arrive in 20 mins.sent a text saying there on…read morethe way .waited 40 mins still no taxi . after a busy day it's not good enough .he was then told he would have to wait 1 hour for taxi . I pick him up on the end .lts not good service for a well known firm .

Have always used Andi Cars, but not again. Pre-booked at taxi the night before as needed a 7.15am…read morepick-up to take me to the hospital for a surgery... when they failed to show, I called and was greeted by a very unapologetic worker who only offered a solution for another taxi in 40 minutes. The service was unacceptable, left me feeling very frustrated and in need of an alternative source of transport at last minute.

Vincent runs the company this is the text Vincent:0787042752…read moreGet rid of your nonsense review you put on the site otherwise actions will mercilessly be taken on you. Me: what do you mean by actions will mercilessly be taken. Vincent: get rid of your nonsense and you won't have to find out. You are messing with the wrong person trust me. Me: okay mate thank you I have sent that to the police. Vincent: go ahead. Is that the way a customer should be dealt with? But on the plus side I did get my refund back in the end. Arrived 15mins late on pick up to take me to our holiday to start, then stopped for petrol as he was not prepared which lead to further delay also he couldn't even remove the fuel filler cap which was slightly embarrassing. That was the first bit then onto the driving which I did not feel safe as a passenger as I can't count the amount of times he nearly hit other cars.. Then on our return our flight got delayed so phone him like you do saying we are going to be later which is understandable with flights thinking we will just give the extra money in cash on the way home but no he could only except payments online!!! Which is so easy to do in a different country in a air port with no internet connection or way to send the payment so there was literarily no way of a big group of us to get home left at gatwick airport. Now the refund that I am due to us pre paying and not being picked up was said to be in 7 days that is the policy to be refunded in 7 days. It is now 13 and counting and no sign off attempt to refund. I'm owed £75. My advice don't use this service (if you can call it that) use someone else a company which if run better more professional and reliable

If you book this company, look carefully at their cancellation charges…read more I didn't - and now find that after cancelling a booking with 6 months to go before the pick up date I have now had to pay half the total cost of the taxi fare which is almost £100. As you can imagine I am devastated.

From the owner: Airport and long distance travel to suit your individual requirements. Competitive pricing with no…read morehidden extra charges. The business is owned by a retired driving instructor.

Pete is a very pleasant man. Very helpful & communicative. A pleasure to do business with…read more "Does exactly what it says on the van"