The beat care and attention anywhere around here. Both Dr…read moreFrench and Natalie Toth ARNP are awesome as we as their staff.

Office staff are unfriendly. Dr. French is 'personable', but also takes more of an interest in your…read morepersonal life than your health. They follow up late with test results, nobody ever answers your calls, it's hard to get prescription refills (they just want you to come in again and be charged for a simple refill and want to charge charge charge) and the office is dated. THEY DON'T EVEN KEEP MEDICAL RECORDS STRAIGHT! Request your medical records from her, you'd be surprised what's written down and compare it to what actaully happened at the appointment/what you were really prescribed. Will be going elsewhere for a PCP.

I'm new to the area and was looking for a new doctor. I went to see Dr. Hazbun and feel like some…read morekudos are due. He was referred by a friend and now I see why. His manner was straight forward and not at all rushed. He took his time and accurately diagnosed the problem I was having. He even took the time to address a couple other minor issues. If you're looking for a new doctor or thinking of changing yours, you should definitely consider this guy.

This place is amazing they get you In and out...while giving you excellent care .. great…read more people.....

I've been to this clinic several times now, and it's always a pleasure. I've never had to make an…read moreappointment - I've always gotten in right away as a walk-in. Julie is very knowledgeable, helpful and attentive. I never feel like I'm being rushed out of there. She's managing my blood pressure, cholesterol and now, some derma issues. They draw blood on site which is so convenient. The cost for services is so reasonable that it just doesn't make sense for me to have a health plan. I just pay out of pocket and save so much money.

Fantastic. Wonderful Doctor Kasey Montgomery. When other people tell you its going to take 3 months…read moreto get in and sub out to other doctors, this place gets you in within a week. Don't waste your time elsewhere. It's a 3 ring circus. Go here. Professional and no egos. Deductible is one third verses 9 mile at 3 grand. $500 here. Same spine shot!!!! Other places wayyy overcharge. Thank you Doctor Montgomery for being professional and caring and speedy!!! skip dr. wehle lol!

This is absolutely the worst pain clinic I have ever been to nothing went as they stated in my…read morepatient portal they pretty much out right lied if you care about your health and safety absolutely don't go here they put me under at 9:39 in the morning I didn't leave until after 12 for a 10 minute procedure something went wrong because when I finally came to 5 or 6 people were working frantically to get me back so no nothing went normal like they said when they lied its 5 days later and I still don't feel right I'll never go to those quacks again

I had a colonoscopy scheduled with Patrick Reilly MD on Wed 8-13 at 8:30. Much to my shock; I'm…read morecalled to the desk and told that Dr. Reilly is a no-show. I say "no-show' because no one contacted me to inform me that Dr. Reilly was not going to be available!!!!!!! And, they did not give me the option of another Dr to do procedure. Unbelievable!! especially for a procedure that requires a rigorous prep and 1 and 1/2 to 2 days to plan out of your schedule. Doctors are not the only people with an opportunity cost associated with their time. Not to mention the intense frustration I felt. All of you who have done the lower GI prep, know how incredibly wiped out, dehydrated, hungry and fractious the prep can leave you. The appts are made months in advance so the patient can arrange their schedule. Its not a 1-way street. I had (1) missed call from Gastro. Assoc. on Friday 8-26 and NO FOLLOW-UP ATTEMPS MONDAY OR TUESDAY 8-29 or 8-30 before my procedure scheduled Wed. 8-31. Very inconsiderate of patient's time and well-being, no compassionate for absurd possibility OF a patient scheduling and enduring prep, AND THEN NO DR TO DO THEIR PROCEDURE. SAD. I will never step foot again in THAT MILL known as Gastro. Asso.

My experience has been at both ends of the spectrum. I had great experience with scheduling my…read moreprocedure with Brittney, you was very professional and polite. My issue has been with since my procedure, when lab orders were placed, as confirmed by the lab, without codes for my draw. I had contacted the office prior to my to see if i needed paperwork, and was advised that my orders were good to go. After wasting my time and effort, I contacted the office, were I was advised that I would be sent paper copy of the lab order, and I would have to reschedule my lab visit, after my doing everything I could to ensure that things were correct the first time. The fact is after trying to do the right thing, the office staff and manager seem indifferent that my time was wasted due to there error. However, let me as the patient miss a call or be late for my appointment, I will be billed a fee. Complete lack of respect for the customer/ patient.

Dr. Bray is the best Pulmonologist I've ever had in my life. I was a regular patient from 1996-2011…read morewhen I had to relocate. I have Alpha 1 Anti-Trypsin deficiency, Chronic Bronchitis, and Emphysema. I had a close call with death in 2005-06, and if not for Dr. Bray I don't know if I would have pulled through. Very personable, caring, and takes time with his patients. Best in the panhandle BY FAR. I really miss him!!

All but one employee acted extremely professional and caring..always treated well and listened to ..read more

If I could give this office less than 1 star, I would. This place is absolutely terrible! I was…read morereferred here by a former urologist and now I have again switched to a much better practice. I suffer from interstitial cystitis and their answer to treat it is always Silver Nitrate flushes. The nurses are rude, rough, and non compassionate. The flushes were always extremely painful for me and a few days after the flushes I would always get intense pelvic cramping. I would call the office and let them know what was going on and of course they had an attitude like usual, acted like I was wasting their precious time. But come to find out, silver nitrate flushes aren't and haven't been used in OVER A DECADE, because of all the risks! If you receive Silver Nitrate flushes, I highly suggest you do some research before getting them again. This office also did my cystoscopy which is a whole new story of its own. When the triage nurse called me back, she set me all up for surgery and had me wait in the waiting room for 2 hours. Then another nurse comes out and says "We just saw that you're allergic to latex, we're sorry but we don't have anything latex free so you'll have to reschedule your procedure". Oh, did I mention that I drive an hour to see them?! Thank god I don't have a respiratory reaction to latex, I just get rashy, so they went ahead with the procedure. The doctor called me back (never introduced himself) put me on a hard table and then left me to the nurses. When I woke up, I was of course sore. But, I really had to pee. The nurses argued with me that there was no way I had to pee. So, I sat there until I began to cry because the pressure from needing to pee just kept building. Finally a nurse took me to the bathroom and I peed like a racehorse, that made her embarrassed! I have not been back since and I never will go back. I'm trying to warn everyone about this place, don't waste your time and money!!!

Review: My UTI-tinerary to Recovery…read more Let me tell y'all about my recent trip--not to the Bahamas, not to Paris--but to the oh-so-romantic destination known as Urgent Care. So my back started throwing shade and not in a "girl, you carried the team all weekend" kind of way. We're talkin' more like "your kidneys are protesting your life choices" kind of ache. And then my stomach joined the drama, all tender and whiny--not because my man cooked me a candlelit dinner and gave me butterflies, but because apparently my insides were staging a full-blown rebellion. Naturally, I sashayed into urgent care like the classy, hydrated queen I try to be--and within minutes, the pee parade revealed its ugly truth: UTI, possibly flirting with a kidney infection. The audacity. Now let's be clear--I'm newly engaged. We're still deep in the honeymoon phase. The last thing I need is a do not enter sign posted at the love shack. So I looked that nurse practitioner dead in the eye and said, "Listen, we need to fix this real quick. My garage is hot, and my man's got valet energy." She nodded with a knowing smile that said, "Say less." Cue the miracle antibiotics--a short-term lease on life for my bacteria, and a fast pass back to the Tunnel of Love. Would I recommend this urgent care? Absolutely. Efficient, empathetic, and fully supportive of getting me back to... functionality. 10/10, would let them tune up my transmission anytime. In summary: Crisis averted. Romance resumed. Bladder betrayed me, but love prevails.

This is the worst physicians offices I've ever been to. The people at the front desk actually…read morecanceled my appointment without telling me so that I drove all the way up there for no reason. They made me jump through so many hoops about my insurance card and refused to do anything to help me. The provider,a physicians assistant, Chris volturo, is not a good provider,has no communication skills, doesn't care about you as a person or patient,and for a man is very spiteful. Once I saw enough of this individuals character, I determined that I would not be returning there to see him again,and I found a new doctor with haste. So really it's a moot point,but I'll disseminate it to you anyway. I think this guy retaliated against me for leaving a review a truthful review on google, because out of the blue I received a letter saying he couldn't be my provider. It has been like a month or more since I saw him last, and the only thing I can think of is that he didn't like the review I left but I'm not going to pull any punches when it comes to telling the truth. So I guess in his mind he was retaliating against me by terminating our provider "patient relationship" and cutting me off my blood pressure medicines in an attempt to put me in bad health. That's not the type of person I want to be my doctor LOL I don't know about you. I guess it's lucky for me Pensacola is filled with good doctors... Like the doctor I was seeing before him at the same office. A woman, that was a good doctor to me for a long time and cared about my health and quality of life. I don't understand why this prior doctor and I had a good patient provider relationship for so long until she quit that office, but Mr volturo was not capable of doing the same,which I find perplexing. I've never experienced something such as this with any provider in my life, but maybe it's me!! Maybe I'm too straightforward for him to fathom. Once you see a person has a character flaw, is passive-aggressive, hides behind everything and gets everyone to try to fight his battles for him, you don't really want them to be near you, much less in charge of your health care. All you have to do is sit back and watch people and they'll betray their weaknesses to you. Health Care providers are no different. Like I said I've never experienced this with a healthcare provider before, but if you live long enough you'll see everything lol. Most providers I've dealt with have been good stand up men or women that tell it like it is. There are plenty of other fine providers around Pensacola that will not treat you like this guy or his staff will. I mean the dude is attempting to deny me my blood pressure medicines by canceling my prescriptions so that my blood pressure will go up. So basically this guy would rather see me die of a cardiac event due to uncontrolled blood pressure than be forthright with a patient. If one thing is true is that these people do not take Baptist mission statement seriously, and I was not treated with dignity and respect here, as the Baptist mission statement says I should be. I hate leaving bad reviews but I'm not one of these people that takes crap from every Tom Dick and Harry and I tell it like it is. I don't pull any punches when I'm telling the truth about my experiences and I don't care who likes it. I'm just being honest, and I know that people wont choose not to go to this place because of my review but when they get there and they're treated badly maybe they'll think of it.

Parking is terrible try arriving 30 to 45'minutes before your appt unless u have someone bringing…read moreyou - I can only speak for what I have experienced and the dr's have been great -

I am seen by a Physician's Assistant for Dr. Amin, who was my physician of choice. I guess he is…read morenow too busy with new patients to see me. The staff is ridiculously rude. Ashley who works the patient portal is incompetent. Amber B, the RN who responded to an issue I had getting a fax for lab work is nothing but RUDE and told me they will be too busy to check and I should do that myself. I'm sorry, that is YOUR job. I guess at this place you are just a number. I'm seeking other care and cannot recommend.

This I believe is my second review of Pain Consultants of West Florida. I believe wholeheartedly…read morethat it's fair to our local businesses to review them more than once because everyone can have an off day or night. Heck - I continually look over my shoulder and think "ok bad luck, just making sure I didn't lose you! One of the many things I've come to notice about Pain Consultants of West Florida is how incredibly caring they are. They have so many options for their patients to try to be able to manage their pain: Nerve Blocks Spinal Cord Stimulation Nerve Blocks Radio Frequency Ablation Epidural Injections Joint Injections Physical Therapy Medication as needed Their staff has always been super friendly, very professional and incredibly caring. So much so in that Escambia County, FL now has the highest rate of overdoses in the state. So they started issuing Narcan to their patients. When I first got mine- I thought "oh my gosh - they don't trust me!" So I called & I was informed it's being issued out to every patient! Now that's caring! Plus - when COVID hit - for a few months we were on Zoom to keep patients & staff safe. Then when we returned and up until maybe 4-6 months ago (I could be off on that) signs were posted about wearing masks and I believe they would provide one if needed. So they truly do care about their patients. And in the end - this is what is important to us as patients. I cannot imagine ever going to a different pain management business/company.

I was 72 years old and on a walker and was forced to pee in a cup in a regular room, not allowed to…read morego to the bathroom to do this. I was accused of taking other medication with painkillers, which never happened. This place is unprofessional and cruel. I ended up getting urine on my clothes because I was not allowed to use the toilet and had to ride 45 miles In urine soaked clothes