Had a wonderful visit! It was our first time and I had a sore throat. They saw me as quickly as I…read moreneeded to make sure it wasn't strep throat it mono. Thankfully it only ended up being just a bad case of soar throat. The staff was very pleasant and the doctor was very knowledgeable. The nurse was very attentive and kind and if it was the fact I was in so much pain I would have remembered their names to write in this review. Props to the emergency room next door as well. The GPS led us there first and they new exactly where to point us to get to the urgent care. (They call it priority care FYI) Overall a great visit and would recommend if you have something urgent you need looked at. Especially if your doctors appointment is going to be a few days away or longer. They will take care of you and be honest with you. Kudos again for helping us find the cheapest pharmacy to get the antibiotics we needed. 11/10 would get sick again.

What a day! All the doctors in a building to make it easy except they don't talk nor understand…read morethat working people have jobs and can't keep coming back day after day for one thing at a time in a medical building ACTOSS TOWN. The radiology department refused to do my mri of my wrist. They were absolutely rude about it. I was given the paperwork from rheumatology at 2:00. They wanted to call me and make an appointment at at later time bc they were "booked." There was only one person in the waiting room. I was there from 10:30-3:00 for appointments and asked to please get my MRI today so I didn't have to drive back. Rhematology told me to go down there (I was told they could do walk ins), but they refused me when they didn't have to.... There was no one in the office. They just didn't want to take a patient. They figure they make the same hourly wage regardless how they treat people and regardless if they help people. This MCC made prob 5k on my from my insurance today, but they couldn't help me. The lady up front was incredibly rude about it. An older lady, heavy set, with grey long hair and a stormy disposition. When I asked to speak to her manager, she said she was in charge herself. She would email Kaitlyn maze. What a way to treat your patients. Not a place I'll be getting any MRIs done at. My insurance money can go elsewhere. Called and let them know how their employees were treating their patients.

I have been taking my mother-in-law here for her basic checkups for the past year. The people at…read morethe front desk are usually pretty friendly and courteous and the doctors usually are too. The only complaint I have about this doctors office is that Dr. Hamm always seems rushed and eager to go to the next patient. Last time I took my mother in law for a checkup, he flew into the room and 10 minutes later he was zooming out. He didn't really take the time to explain anything to us and just gave us a bunch of prescriptions on our way out. He went so fast that we didn't even get a chance to tell him that my mother in law needed another refill on one of her prescription medicines. Hmmm...I'm thinking that his office scheduled too many appointments in one hour. We saw many people in the waiting room at the same time.

Not bad the best if experience with their facility. They do everything y the letter of their…read morerules. So much so once they had a person in a medical emergency in their ER parking lot and would not go out of the building to pick them up and bring them into the ER. A bystander had to get them inside the ER before they would take over.

Great care great people I prefer Baptist but this isn't too bad. Thanks to them for taking care of…read moreour needs.

This is a review of the Ambulatory Surgical Center at West Florida. This ASC is run efficiently…read moreand it's easy to schedule an appointment without a long delay. The waiting area is clean and spacious. The check in process is quick and in many instances I was taken back to pre op prep before my scheduled time. The medical staff especially the nurses are top notch. Compared to other ASC's I have been to in the area, this is a well run operation that I have no hesitation recommending.

I feel blessed I've been going through some rough times and the clinic has helped me numerous times…read more!! Today September 12th 2026 I went to have two teeth removed the staff and the dentist were fantastic I couldn't have been treated me better I just want to say thank you got just understand you're the best!!

The people assigned to see you are not matched with your health conditions and they walk into…read moreappointments with real life people and don't know what they're talking about and ask the wrong questions. I've found staff to be disrespectful in that they talk and laugh loudly to each other while honest people like me are made to wait upwards of an hour to be seen for 3-5 minutes. My issues have been dismissed and I have been told in multiple scenarios that I would be denied access to medication as well as service without any just cause. In my last appointment, I was made to wait an hour to be told "no" to my request for documentation and the P.A. who spoke to me bluffed about how the appointment was made by an "automated machine"; how she tried to contact me the day prior but "couldn't" (I spoke to them on the phone twice the day prior and neither time was it her; she then claimed she tried to "have [them] call me back" to which I had to correct her and state that I had answered their call and the purpose of the call was scheduling this appointment. These people do not care.

I'm so at a loss for words with the way this company has handled me. Back to back cancelations on…read moretheir part resulting in denial letters from the VA Unsatisfactory.

Dr. Mark Tran is a great Doctor! This was my first exam with a male Doctor for VAC&P. Dr. Tran took…read moretime to explain the exam to me and help with my fear. I have not had a male Doctor like that in many years. He was very thorough yet very patient with me and completely understanding. He made certain I felt safe with a female nurse present. The whole office was kind understanding and patient. I didn't feel rushed and he was able to answer all my questions. I wish all exams could be like his. It's not a long wait to see him but if you do have to wait then know it's a good thing because he is being a thorough doctor and will do the same for you. I would highly recommend him definitely DAV approved.

I was 72 years old and on a walker and was forced to pee in a cup in a regular room, not allowed to…read morego to the bathroom to do this. I was accused of taking other medication with painkillers, which never happened. This place is unprofessional and cruel. I ended up getting urine on my clothes because I was not allowed to use the toilet and had to ride 45 miles In urine soaked clothes

I give a 4 rating because there is always room for improvement. Dr Hebert is attentive, patient,…read more professional, is certified md in two specialities. I am a new patient referred by three doctors. After two diagnostic procedures and treatment scheduled, I feel certain I'll be able to return to my normal activities soon. Thank you to every one of the staff there. you have given me hope.

For two consecutive scheduled appointments for an ultrasound the technician was unable to get to my…read moreappointment on time due to traffic issues. TOTALLY UNACCEPTABLE! And this is the behavior of a professional medical technician. I accepted this accuse the first time, but cannot accept for two consecutive appointments. Sorry I ever started with this group.

The doctors and nurses were wonderful in taking care of my Mom and supporting my brother, sister…read moreand me during a very tough time. Not only were they wonderful doctors and nurses...they are also caring people. Lisa A

The only reason for the low rating is due to scheduling issues. The doctors are good, and the…read morenurses are wonderful. I have been going there every 21 days for the last 15 years. The first 5-6 years I have had "no issues." I am not sure what has happened, but it seems every 21 days there is some "new way" to Check in. Each time it gets worse, takes longer. Use to be if my doctor scheduled any test, I was getting a call to schedule before I even got out of the building. It's been 3 months now since I was suppose to have test. Not one call! I've inquired and get told, "well, we are having problems." I still have not been scheduled. I use to see my oncologist every 3 weeks with just infusions otherwise. Heck, I haven't seen "my doctor" since last February. Evidently they changed his schedule. Now, I have seen 3 different doctors and have to see one each time. Which means, I go to 2 different floors, wait as long as 2 hours before seeing the PA, then wait 20-30 more minutes for the doctor. Then go to another floor for my infusion. Most times I end up being there 5-6 hours and scheduling is gone by the time I get done, therefore, I have to call (usually 2-3 calls) to leave messages to get the time for my next visit. It's crazy!! Today, I received a list of imaging places! No instructions at all so I guess I just start calling each one to find out if I am scheduled. Nuts !!!

Doctor Eldawy is a lifesaver!…read more These people have taken care of my family for many years. I can't say enough good things about their operation. The facility is modern with almost every technology available to support oncology services. They have a highly trained and personable staff that knows how to deal with those who are facing a life threating event. If you need the best oncology treatment, the people at the Sacred Heart Cancer Center are who you want on your side.

If I could leave zero I would, I checked in , they ordered a chest x-ray to supposedly speed things…read moreup within 10 min of being there. I waited 2 hours watching people come and go before and after me to finally be called back and placed in a very small closet consulting room so the nurse could tell me they are going to order a Xray (again) before Dr sees me and closes the door . Another consider amount of time goes by so I pop my head out to ask how much longer before they get this X-Ray to be met with attitude (not what she said but how she said it ) they will get you sometime. I walked out immediately and paid my co pay and left. My time is valuable too as is my health. Almost 3 hours wasting my time with no time table for actual help. what a Rip Off !

A couple years ago, these folks didn't complete the government physical form and it was rejected…read more. had to deal with that. This time, they had the old form ( I caught that) and I've been here almost 3 hours .... I had an appointment, but I don't know why I did... terrible organization. I'm going to find another her provider if at all possible. People were good, but the total lack of concern about my time is aggravating.

This is the worst physicians offices I've ever been to. The people at the front desk actually…read morecanceled my appointment without telling me so that I drove all the way up there for no reason. They made me jump through so many hoops about my insurance card and refused to do anything to help me. The provider,a physicians assistant, Chris volturo, is not a good provider,has no communication skills, doesn't care about you as a person or patient,and for a man is very spiteful. Once I saw enough of this individuals character, I determined that I would not be returning there to see him again,and I found a new doctor with haste. So really it's a moot point,but I'll disseminate it to you anyway. I think this guy retaliated against me for leaving a review a truthful review on google, because out of the blue I received a letter saying he couldn't be my provider. It has been like a month or more since I saw him last, and the only thing I can think of is that he didn't like the review I left but I'm not going to pull any punches when it comes to telling the truth. So I guess in his mind he was retaliating against me by terminating our provider "patient relationship" and cutting me off my blood pressure medicines in an attempt to put me in bad health. That's not the type of person I want to be my doctor LOL I don't know about you. I guess it's lucky for me Pensacola is filled with good doctors... Like the doctor I was seeing before him at the same office. A woman, that was a good doctor to me for a long time and cared about my health and quality of life. I don't understand why this prior doctor and I had a good patient provider relationship for so long until she quit that office, but Mr volturo was not capable of doing the same,which I find perplexing. I've never experienced something such as this with any provider in my life, but maybe it's me!! Maybe I'm too straightforward for him to fathom. Once you see a person has a character flaw, is passive-aggressive, hides behind everything and gets everyone to try to fight his battles for him, you don't really want them to be near you, much less in charge of your health care. All you have to do is sit back and watch people and they'll betray their weaknesses to you. Health Care providers are no different. Like I said I've never experienced this with a healthcare provider before, but if you live long enough you'll see everything lol. Most providers I've dealt with have been good stand up men or women that tell it like it is. There are plenty of other fine providers around Pensacola that will not treat you like this guy or his staff will. I mean the dude is attempting to deny me my blood pressure medicines by canceling my prescriptions so that my blood pressure will go up. So basically this guy would rather see me die of a cardiac event due to uncontrolled blood pressure than be forthright with a patient. If one thing is true is that these people do not take Baptist mission statement seriously, and I was not treated with dignity and respect here, as the Baptist mission statement says I should be. I hate leaving bad reviews but I'm not one of these people that takes crap from every Tom Dick and Harry and I tell it like it is. I don't pull any punches when I'm telling the truth about my experiences and I don't care who likes it. I'm just being honest, and I know that people wont choose not to go to this place because of my review but when they get there and they're treated badly maybe they'll think of it.

Review: My UTI-tinerary to Recovery…read more Let me tell y'all about my recent trip--not to the Bahamas, not to Paris--but to the oh-so-romantic destination known as Urgent Care. So my back started throwing shade and not in a "girl, you carried the team all weekend" kind of way. We're talkin' more like "your kidneys are protesting your life choices" kind of ache. And then my stomach joined the drama, all tender and whiny--not because my man cooked me a candlelit dinner and gave me butterflies, but because apparently my insides were staging a full-blown rebellion. Naturally, I sashayed into urgent care like the classy, hydrated queen I try to be--and within minutes, the pee parade revealed its ugly truth: UTI, possibly flirting with a kidney infection. The audacity. Now let's be clear--I'm newly engaged. We're still deep in the honeymoon phase. The last thing I need is a do not enter sign posted at the love shack. So I looked that nurse practitioner dead in the eye and said, "Listen, we need to fix this real quick. My garage is hot, and my man's got valet energy." She nodded with a knowing smile that said, "Say less." Cue the miracle antibiotics--a short-term lease on life for my bacteria, and a fast pass back to the Tunnel of Love. Would I recommend this urgent care? Absolutely. Efficient, empathetic, and fully supportive of getting me back to... functionality. 10/10, would let them tune up my transmission anytime. In summary: Crisis averted. Romance resumed. Bladder betrayed me, but love prevails.