This place is a real anachronism. Not because it is a dry cleaners that still does alterations and tailoring by hand, but rather because it is a small, independent-run shop which takes pride in their work, is courteous, professional, efficient, and the staff are consistently friendly and helpful even when it requires---wait for it---problem solving. Definitely not the sort of shop found often in one of the most miserable cities on earth. Oh, they also do good alteration work but honestly after being treated like a human being in the course of running errands in Philadelphia, I'd nearly forgotten all about what I was there for in the first place. Got to pay for alterations in cash, so tap that MAC before you come to pick up your items. read more

I have been using this dry cleaner and tailor for five years. They are always reliable, are always on time, and have very low prices. I have had a handful of suits and other clothing items tailored here, and they always come back perfect. I have even had some odd requests, (such as fixing an umbrella) that were handled with care. A+ business. read more

Very Nice & very friendly for service. And very clean all shirts, blazer you drop.....

I just made this yelp account (after years of browsing as a yelp lurker) just so I could write this review-- that's how bad my experience at Sung Cleaners was. I'm usually an incredibly forgiving customer/consumer, and despite having had many bad customer experiences have never been incensed enough to go out of my way to write a review. That changed today. I dropped off a very nice white dress shirt at Sung which I bought recently for interviews at the hefty price of $110. Expensive, but worth it for this great shirt. I had worn it two times with my suit when I dropped it off, and it was in fantastic condition. There was a tiny amount of yellow staining inside the neck of the collar (completely invisible from the outside, e.g. it was deep down within the inside of the neck). When I came back to pick it up today, the first thing I noticed was that the rim (the part that's visible to the eye) was very yellow. As in, visibly yellowed to the point that I could NOT wear this with a suit for interviews anymore. I then saw that there was an approximately dime-sized, rust-colored stain on the front left breast, as well as a smaller rust colored stain on the top left shoulder. All of these things were absolutely not on the shirt when I dropped it off. When I began to ask about it, the front desk worker attempted repeatedly to gaslight me, saying that they had all been there when i dropped the shirt off and that I was misremembering them and misremembering how many times I had worn the shirt. She said the yellow visible on the outside of the collar happens after even TRYING A SHIRT ON, so it made sense it was there. She kept saying it wasn't their (Sung Cleaners') fault since they send the clothes out with a separate company to get cleaned, and that there was nothing I could do. When I asked her what they have ever done when there were issues with clothes in the past, she said, verbatim, "no, other customers have just been nice, and understood," implying that I was not being "nice" because I was upset about my shirt being ruined. Excuse me? This was an utterly outrageous experience. I couldn't believe it. I left the shirt with them again because the employee said she would send it out again to try to "fix it" (no idea how they're going to do that - I am very skeptical that these stains can be fixed on a nice dress shirt). I insisted that they reimburse me for this shirt if it is not fixed, and she again tried to gaslight me by saying that I had in fact worn it many more times than I remembered and that the stains were partially there when I dropped it off. Absolutely not true in the slightest. I will update this review one way or the other. Either way, this was a terrible experience overall and I HIGHLY recommend avoiding Sung Cleaners. read more

Sung Cleaners - Yellow on the shirt/collr and egregious stain on the shirt breast - Laundry Services Near Me - Philadelphia, Pennsylvania

I've had several things cleaned here recently and they did a great job, especially with a few white items that were yellow and stained but came back looking good as new. My roommates have been coming here for 4 years and never had any issues. The woman who works here is so nice, and even once sent back a shirt with wine stains when they didn't come out on the first try. read more

Sung Cleaners - Laundry Services Near Me - Philadelphia, Pennsylvania

Great service and great tailoring. Each time I use their services he gets even better. Very flexible and accommodating.

Pretty happy with the service. Dropped off seven dress shirts and two lab coats to be laundered. Turn around was about two days. Asked them to focus on the collar rings and they did pretty good job, collars were clean and shirts were nicely pressed (I prefer no starch). The lady up front is very nice and paid attention to the details I mentioned. It's definitely one of the cheaper options on the area, especially if you take advantage of the 20% off on Tuesday and Wednesday. I just dropped off a blanket, so we'll see how their dry cleaning process is. read more

This is a 1-star review because Sung Cleaners did not only fail to deliver good quality service but also handled customer complaints poorly afterwards. My black jeans came back looking faded and the rich black wash completely ruined. This pair was suitable for business casual events since it is a rich black color that makes you look smart and professional. Now it's something my high-school cousins would wear to look "grungy". Very disappointing. I then returned to the cleaner as I wanted them to know what happened and hoped that they would apologize. Well, I had to argue about whether the jeans were faded and left feeling even more disappointed than before. Besides leaving this review for Sung Cleaners, I'm also going back and leaving 5-star reviews for the other two cleaners who have returned this same pair of jeans perfectly fine. I'm sorry I didn't appreciate them enough before. read more

I had my bridesmaid dress altered here and they did a fantastic job! It was the perfect length and fit. The woman behind the register was very sweet and helpful. Would definitely come back here again. read more

No complaints. It's about $2 per shirt, which is not bad at all. I got my shirts back when I wanted it - 4 stars for now.

I've been getting my dry cleaning and occasional light alterations done here for a couple years now, and everything has been well done and on time. They're super friendly which makes it really pleasant to stop in. read more

Beyond awful! The dry-cleaning service is VERY BAD QUALITY. They miss stains and they do not treat wrinkles. The lady working at the front desk is rude and thinks it's funny to laugh when your clothes look worse than when you brought them to her to clean! Don't bother asking for a refund or for her to re-clean your clothes -- she'll balk at the request! DO NOT GO HERE! There are many other dry cleaners in the city that are MUCH better than this place. read more

Furious. I live fairly close to Sung Cleaners, so I decided to take a long maxi dress to be hemmed there. While trying it on, the woman kept telling me that I should wear heels so it wouldn't need to be hemmed too much. I guess I should have heeded her advice. When I went to pick it up the night before a wedding I was leaving for at 7am the next morning, she charged me a hefty amount without telling me to try it on. When I got home, I tried it on and the dress was not hemmed at all! I immediately took it back, and the same woman was telling me again, it should be long and that yes, it was indeed hemmed. I'm not a huge arguer, but I was bewildered, I still was unable to walk in it. She finally called the tailor and the dress was not hemmed. Needless to say, they made a huge error and made me feel like the idiot. Eventually my money was returned, but I guess I'll just have to hold the dress up during the wedding! read more