I will NEVER return to this store. I stopped by Aquatics Galore this past Sunday 1/30/2022 with…read moreboth my sons and as I entered their reptile room, I was quickly horrified at the conditions their animals were being kept in. The first thing I noticed is the overwhelming odor of rodent urine. The reptiles are kept in the same room as the breeding feeder rodents, and it's quite apparent the enclosures for the rodents are filthy and saturated with feces and urine. All their rodents are kept in glass tanks which does not allow for proper ventilation for any mammal and there are between 6-12+ animals in each tank. There is visible feces in each tank and they're just filthy. They have a large variety of reptiles kept in awful conditions. Multiple animals per enclosure on dirty paper towels with rotting food and dirty water dishes, not one animal in the entire room had a proper UVB fixture if they even had one at all (T5HO fixtures are the standard for any and all animals that require UVB as coil bulbs and T8 fixtures have been tested and proven inadequate), they had cards with (improper) husbandry requirements written on them that were clearly not being adhered to. Dirty, bare, inappropriate housing far too small for the majority of the animals they're "caring for". Multiple of the animals are dehydrated, emaciated, and lethargic likely due to improper diet, lack of clean water, lack of biologically appropriate heat and lighting, and filthy living conditions. What really sealed it for me was this Spiny Chameleon that is quite literally dying. So horribly emaciated and dehydrated that it can't even grip using all of its toes. I can't even confidently say this animal would survive transport to a home setting. Chameleons require specialized and specific care and husbandry, and are incredibly fragile animals. One misstep in husbandry can quickly result in a dead chameleon. Chameleons physically will not drink from a water dish, they hydrate both my drinking water droplets from leaves and also by absorbing humidity from the air during necessary nighttime spikes in humidity. All of the chameleons at Aquatics Galore were housed with fake plants (impaction risk and encourage bacteria growth), water droppers with tubes leading down to water bowls at the bottom of the enclosures (useless as Chams will not drink from bowls) and little to no foliage cover for security. Stress will absolutely kill a chameleon and being constantly exposed will lead to major stress. There is also a large glass dome front enclosure housing multiple species of tree frogs (varying species of tree frogs shouldn't be housed together as they can and will eat each other). This tank had red eyed tree frogs and whites tree frogs together in a wet, bacteria filled, filthy environment. Whites Tree Frogs are not a rainforest dwelling species and their adult daytime humidity requirements are no more than 40%, yet this whites tree frog was sitting at the bottom of this tank with about an inch of standing water and rotten moss(impaction risk), mold, and maggots crawling everywhere. Not to mention their prices for these sick and dying animals are far more than is reasonable for healthy individuals, let alone ones being kept in such despicable conditions. I reached out to the guy that appeared to be taking care of this room and explained all the major problems I saw. He seemed receptive which is good. I told him I would take the dying chameleon and try to save it, but I ethically could not pay money for it. He went to speak to someone, I'm assuming either owners or management, and they refused to let me take the animal or even offer a discount on it. I left without the chameleon, heartbroken at the conditions all these poor animals were being kept in. These people would really rather let this animal suffer and ultimately die for a chance to make a few dollars off of it then give it a sliver of a chance at recovery and life. I took photos and included them. These animals are being kept in conditions that I can only describe as criminal neglect. Absolute disgusting. How folks can own and run an exotic animal store and fail to treat these animals with even the most basic of respect is beyond me, but whoever owns and runs this place should be deeply ashamed and truly look within and ask themselves why they're in the exotics business. I will never return to this store. I urge all of you to take your business elsewhere when it comes to feeders and exotic animals. It's really embarrassing when the Petsmart up the road has (slightly) better husbandry and care for their animals, as any exotic animal enthusiast knows corporate pet stores truly don't have any idea how to care for the animals they sell. I don't even know what else to say about this, but I'm disgusted and appalled. Shit like this is exactly why people advocate against the keeping of exotic animals. Southern Ohio really doesn't have one good quality exotic store and it's sad for the hobby

WARNING WARNING all of my fish died from here!! They have no guarantee and they're double or…read moretriple the price of other pet stores meanwhile my fish from the Big chain stories are all doing just fine and every last one of them I got from here has died!! We got hermit crabs from here too and they died!! Even the plants died everything I have purchased from this establishment died ! Save your money and heartbreak and just go to the nearest regular Big chain store I thought I was doing good by going to the specialty but not the case!