I called this organization today looking for help for a dog that was having a medical emergency…read more Before I could fully explain the situation or ask about available resources, the person I spoke with hung up on me. It was incredibly disappointing and upsetting, especially when I was trying to find help for an animal that was clearly suffering. I understand nonprofits can be busy and have limited resources, but treating people with basic courtesy costs nothing. Even if you can't help, taking a moment to explain that or point someone toward another resource would have been appreciated. Unfortunately, my experience was unprofessional and lacked compassion.

I had to put my dog down animal care alliance handled it so well they were so patient with us made…read moreus feel like we were the only patients there.

I started as a foster with PORT in their early days of conception and fostered with them for…read moreseveral months before they decided to completely ghost me. I ran into a situation where I needed some work done at my home, and I could not continue to foster the FOURTEEN foster pets that I had through them at the time. Rather than work with me, help me, and have empathy for my situation, I experienced a lot of pushback, and negative reactions to needing a break from fostering. My phone calls and texts were not being returned. When they were returned, I was met with attitude and a complete lack of understanding or compassion. After much resistance, they finally took the fosters back. They don't supply their fosters with food or supplies as they claim. Not once was I given any supplies for the dozens of animals that I fostered through them, even when I expressed that the puppies I was fostering were going through more food than I could manage. They also don't spay and neuter most of their animals before adoption. Now that I am back in my home, neither Regan, nor Jaime, (the founders of PORT), will return my messages asking about the well-being of my former fosters. If you bend over and break your back for them, you'll be great. But God forbid life happens and you find yourself unable to help, because you then mean NOTHING to them. Proceed with caution should you decide to do any sort of business with PORT. Don't expect a lot of help. Definitely don't expect compassion and empathy when life happens. Edit in response to PORT's reply: Port requires a minimum of 5 days notice for return, except in cases of emergency. I had an emergency. I explained this to you guys over and over and over again and your response was, "that must be tough." I had a dog through you that was being aggressive with a child. But you guys didn't consider a threat to someone's safety an emergency and were of no help. In some cases, I waited more than 5 days for you to help; I waited literally weeks! Not to mention that that dog was pregnant, and when I took her, you never advised me that that was a possibility. So I ended up with eight puppies, when I agreed to one. It was never "clear to you" that our foster relationship had come to its conclusion and that I wished to step away. I quite literally told you that once I was back in my home, I would take the animals back if they still needed placement. I notified you on July 10th that I could not handle all of the puppies. You did not take them until July 18th, and that was only after I showed up to get their shots and microchips, and had to PLEAD with you to help me. I notified both of you that Rusty was a safety risk, and you literally did not care. Even after notifying you of the unsafe circumstances, it took you two days to take her, and that was only after I refused to give you any more leeway. That was also after I had notified you on July 10th that I could not handle all of the animals that I had. You did not take Rusty back until July 31st. I let you know on July 28th that I was having trouble getting the kittens adopted. I notified you on August 4th that we needed to move the kittens. You did not take them until August 15th. As for the spay/neuter, it's irresponsible for a rescue not to spay and neuter before adoption, regardless of any contract. I also asked, several times, about getting my fosters fixed, and you never followed through. Don't gaslight me. You did enough of that when I was actually fostering with you.

we have to relocate and can't take Tilly. I need to know she's safe. she's so sweet has only lived…read morein our house. no others

I had a very disappointing experience with this shelter while trying to adopt a dog…read more I called multiple times over several days about a dog I was very interested in. Initially, I was told another family was meeting him and to call back. When I followed up, I was told the adoption was likely going through and to check again later. On my next call, I was told that family had backed out, that I was next in line, and that my application would be reviewed with a callback later that day or Monday. I never received that call. After following up again, I was suddenly told my application would not be considered because I live about 8 hours away. This policy was never mentioned in any prior conversations. Had it been communicated upfront, it would have saved a lot of time and effort. What was most concerning was the way the situation was handled. When I asked for clarification, the response became rude and unprofessional, and my concerns were dismissed. I fully understand that shelters have policies in place for adoptions, but clear communication and professionalism are essential. Unfortunately, this experience did not reflect either.

Leslie and her team do a great job here! We adopted our new (to us) pup from them. They were able…read moreto personally talk about each dog we were interested in and the adoption process was very smooth. Keep up the good work!

I needed to find a place to board my small dog and a past experience had left me wary. This place…read moreis excellent! I received daily pictures of my Olaf and I could see him smiling and having a great time. It was such a relief. He was happy and healthy when I picked him up. I am using them again soon!!! Highly recommend! Barb

Very disappointed in this place. The owner Robyn was very rude…read more After being approved for a dog we were then told we couldn't have him because we couldn't take his brother. Only one pet is allowed where we live. There are so many animals out there that need homes and the shelters are over run, I can't believe someone would deny a dog a good home. Absolutely would not recommend.

Amazing home breeder. Jill's dogs live in her home. More than that, she invites customers to visit…read moreand spend time with the dogs. She has open houses so we can spend time with our puppy before we can take them home. She's wonderful!

An amazing experience!!! Don empowers you to train your dog,…read morehe takes the time to be sure that you understand the methods behind the madness of puppy ownership. In 3 weeks, I was able to train my dog sit, lie down, stay and come. Any dog owner knows how difficult and frustrating it can be, Don makes it simple and easy. Love it!!!

From the owner: DR Happy Pawz Dog Training LLC is a top notch dog training program. We offer one on one sessions…read morebased upon the needs of you and your dog. We offer in home training sessions as well as outside training. We can address behavior issues, obedience, recall, potty training, anxiety & stress issues, biting behaviors and much more. 5 Years of experience training shelter dogs. We have trained hundreds of dogs as well as most dog breeds. Our clients are highly satisfied with the quality and results of service. On Facebook check Donald Roadcap for reviews of dogs.