Amazing service. So friendly and acted as a tour guide anytime we were with him. Highly recommend!!!read more

We made arrangements with Gumb's Taxi a couple of months before our cruise ship was to arrive in…read moreSt. Thomas for the day. We were interested mainly in geocaching, and Mr. Gumb met us at the dock and took us to all the spots we had marked on our map. Gumb's Taxi is highly recommended for groups who have their own agenda and want to see sites off the beaten path. The open-air taxi was a great option for us, allowing us to take pictures and get on and off easily. There were 10 in our group, which made the hourly price very reasonable.

This resort is unbeatable! Everything was perfect. We had our 25th anniversary here. We stayed for…read more5 nights, 6 days. Service was top notch. Starting with the Bellman JB, who was superb, he even brought us wine and fruit and a card to welcome us. Our guest experience supervisor Erika was absolutely amazing. She did more for us than anyone ever has at any resort, any place we've stayed. Top notch hospitality. Too much to mention here. Harrison in the club lounge always made us feel welcome and appreciated. We had a photographer (blue glass photography) Alain Brin, he was amazing for our photo shoot. Overall a 5 star experience. We will be back!

The Ritz Carlton in St. Thomas does not meet expectations of what you would expect staying at a…read moreRitz and in this price point. We came a few days early on our own and then the ladder half of the week we were part of a large group. The hotel was obviously empty when we got there. When we checked in, they told me I had a garden view room and I had been told I would get Ocean view. When I asked if they could accommodate because I knew the hotel was fairly empty they disagreed with me and told me oh that is far from the truth. I guess they're not allowed to tell you That they are at low capacity because for the next few days we barely saw anybody there. They did give us a different room, however, there was a card in the room, made out to someone else and a plate of fruit for them too that never got moved. The room appears older, but they tried to do some modern renovations. There was still dings on the walls, scratches in the paint and older looking flooring. The towels in the room were older, not very white anymore, and very rough to the touch. My oldest towels at home are far nicer than these, again, not what you expect staying at the Ritz. We went to one of the restaurants called Coconut Grove for lunch. We ordered a jerk seasoned fish sandwich. The fish was fresh and decent, however, there was no jerk seasoning on it as described. When the waitress came over and asked how everything was, we told her and she just laughed and said she would have to have a talk with the kitchen. There was no offer of fixing it or replacing it. I did share this information with one of the food and beverage managers walking around when she asked me how my lunch was. She did make the situation right by giving us a certificate for lunch on property the next day. That was very nice of her and we did appreciate that. The next day we had scheduled spa treatments. The spa facility was a huge disappointment. When going into the steam room, there are chipped and loose tiles all over the floor. I nearly cut my foot on a piece of broken tile. I then proceeded to pick up a whole handful of broken tiles that were loose on the floor. They need to warn their guests to make sure to wear their provided rubber flip-flops. This is extremely hazardous and unacceptable. In addition, the bathroom had no toilet paper. They were not cleaning up empty glasses that were left in the spa. The relaxation area was very basic and not even anywhere to put your feet up. The treatment rooms are Also really old and not up kept. The room I got my facial in had an air conditioning vent that was covered in black mold, and that is the first thing you notice while you're lying on your back, looking up. The door to the treatment room opened when I was not dressed and had to jump underneath the provided blanket. The aesthetician told me that door is broken and just keeps opening and scared the last customer because she also was undressed. Why has this not gotten fixed yet? Unacceptable! The gym facility looks nice. when you first walk in however the walls need paint and parts of the flooring in there are damaged. Housekeeping did not clean our room until 4 o'clock or later on most days. We would do activities during the day and either they had not been there yet or were there and we had to wait for them. Would be nice if they did that a little bit earlier in the day. Most of the people who work there are friendly and polite. Everyone greets you. As far as how the spa handled my situation, I would have hoped they would have taken care of our spa bill based on that, but they sent a lotion to my room and said thanks for understanding. The receptionist at the spa had asked for my contact number and told me someone would call or text me on it and they never did. Also, the spa will add a 25% gratuity to your treatment. I was told that can be adjusted based on preference. They never gave me that opportunity to even look at it just fully charged me without me even signing for my spa visit. The treatments themselves were decent, but I don't typically tip $50 on a 50 minute massage and was made to feel uncomfortable for questioning that. We decided to get some breakfast at the Bluewater restaurant on our list morning before heading to the airport. We ordered eggs, Benedict and a yogurt and waited over 20 minutes with no acknowledgment as to where our food was. After about 25 minutes, we asked the hostess and said we were getting concerned we would miss our transportation to the airport. She said she would go check, went into the kitchen, And never came out. We waited and waited with zero communication and then just ended up leaving because we had no time left. Sadly, the cons here added up and out weighed the pros and left a negative overall experience. We would not come back to this resort and it makes me question the integrity of the brand Ritz Carlton moving forward.

I don't write reviews often but I felt like this one was necessary. Looks can always be deceiving…read more Don't judge this business by its location or appearance when you arrive. The Owner, (I think his name was Logan) and his assistant Ricky are so much fun so nice and very welcoming. They made the Rental process very straightforward and easy. The jeep was pretty much brand new and so much fun to drive around the island. If you don't like organized tours, this is definitely for you!

No issues, great service! As soon as we arrived to the airport we called and they came immediately…read moreto give us the Jeep! They also gave a bunch of great recommendations and directions, so helpful! When we were departing, we Just dropped the jeep off in the parking garage at the airport, flawless!

The place was adorable great views swimming pool was great early was great. I had a wonderful time…read moreexcept for the bedbugs in the downstairs apartment. They started biting me at the airport and my clothes now I have to fumigate my whole house cause I didn't realize they were bedbugs till I was home the next day and the clusters of bites. But other than that the place was beautiful also had no extra sheets or blankets for the pull out beds upstairs and the patio furniture needs replacing from sun damage

Stayed here during our one year wedding anniversary trip this past Sept to St Thomas USVI. My…read morehusband and I both liked the idea of having a kitchen so we could cook as let's face it things on islands are EXPENSIVE!! One thing that I really enjoyed was that Leah the owner also runs a car rental place on the island so she was able to pick us up and bring us back to the Villa where we had access to our car which is a MUST for St Thomas! The suite we had was awesome and just what we needed. There was a kitchen, small dining area, bedroom and bathroom. We also had our own porch where I would drink coffee (key right and coffee provided) with my little iguana friend every morning. The villa has 4 suites you can rent and the owners live in their section of the house with their dogs who were super cute and friendly. The views from both the suite and the pool which is for everyone to use were seriously stunning. I would definitely stay here if I went back to the island for

Best boat charter experience! Captain Aaron and Leilani gave…read moreus the most incredible day on the water. We had amazing drinks, explored all the best snorkel spots, and felt completely taken care of from start to finish. Truly such an unforgettable experience!

We went to great snorkel spots and the husband/wife captain team were very nice but if you're…read morelooking for luxury this isn't it. The food was pedestrian at best and we all got off the boat at the end of the day starving. The boat was ok but when you went below deck to use the bathroom the carpet was completely water logged ankle deep in water. Below deck smelled really musty. In the end, the places we went were great but you could definitely have a better experience for the expense with another tour company.

It was voted the best day of our trip to St. Thomas. The Captain and mate were outstanding!…read moreEverything was perfect. Ken

10/10 - Absolutely Amazing! Seas the Day Yacht Charters in…read moreSt. Thomas, USVI is pure perfection! From start to finish, our day was nothing short of magical. The yacht was immaculate, the scenery jaw-dropping, and every moment felt like a postcard come to life. The real superstar, though, was Captain Wallins. His professionalism, knowledge of the islands, and warm, fun personality made the trip unforgettable. He knew all the best spots--hidden coves, perfect snorkel reefs, and those secret sandy beaches you'd never find on your own. He truly went above and beyond to make sure we had the time of our lives. If you're visiting St. Thomas and want the ultimate luxury day on the water, stop searching--this is it. Seas the Day delivers memories you'll be talking about for years.

Clean vehicle, prompt, and friendly. Longtime locals! You can tell they care about you and your…read moretrip. Hired for taxi service to the airport.

Where do I start! Ali was fantastic! He took us on multiple taxis. I have nothing but good things…read moreto say! He gave local recommendations, told us history about the town, and has a personality like no other! He is a true professional with his craft. He was always on time and truly enjoyable to be around. I will never use another taxi driver in STT. Please give this guy your business, you will NOT regret it. Thanks again Ali!

Everything! Best day ever!! Captain Kevin was great! Visited BVI's Jost and Norman... just a…read moreperfect day.

We booked a private charter for a group of 7 and Sonic charters gave us the best day on the island…read more The captain gave us some suggestions for a snorkeling excursion and took us to some of his hidden gems. We stopped by a beach for lunch and did some sight seeing with caves where he told us some stories about the attractions. The level of accommodation was also stellar as he was able to be flexible with our needs. Some of our friends were sea sick and requested to be dropped off a beach to relax and picked up later. The captain planned our day around that and helped to keep time of when we would go pick up our friends. The coral reefs were so vibrant and we saw so many fishes in the ocean. The captain made us feel safe that he has our back in case we swayed too far from the boat or needed help. I am not a swimmer but the boat had noodles and life jackets that he did not mind taking out and putting away as we went about our day. I appreciated how respectful the captain was about the island and the rules implemented such as reef safe sunscreens, no touching the turtles and so on. We had a great time and learned a thing or two! Towards the end of the trip a friend realized he had forgotten something on the boat and sonic charters helped us locate the boat and captain to retrieve it. Coming from nyc, it would have been long gone but glad we got it back. We had a great time, I would recommend them for anyone visiting and want their own boat to get away from the crowds.