When I read the about this business statement that they will change out burned out bulbs on a car I…read morebecame very skeptical! All of the auto chain stores in my hometown have stopped this practice because they claim there's the possibility of an electrical fire. I just called this particular store and the O'Reilly guy said if it was a simple change out , no problem! If it's complicated the answer is no. This guy was helpful and nice talking. Unfortunately, he asked me if it was a simple job or not and I told him that I don't know; I'm not that familiar with this work. He encouraged me to stop by and let them take a look. Initially this was going to be a three star review. Talking to this guy and his helpfulness got them an additional star!

We are ultra-impressed with O'Reilly Auto Parts. On a busy Saturday afternoon, we needed to call…read moreseveral locations looking for a specific small toy whose brand they are known to carry. Each and every employee we spoke with took such time and effort to kindly and professionally search for the specific item we needed. How extraordinary it seemed to speak with many individual employees at several area locations so willing to assist us. We will be new customers going forward and hope that O'Reilly's management teams will recognize the competent employees they have hired, including at the Boiling Springs, NC, location.

Staff here are always nice and quick to figure out what you need they never know the process of the…read morevehicles that they're selling up front though

I blew a fuse. Now that is bad news for anybody working a job, but for someone who just bought…read moretheir car (like me) this can be scary. Mine blew on my way home Friday afternoon, and I didn't notice it until twenty four hours later. On Sunday, I was getting nervous. But when my dad and I discovered the fuse problem, it was like a prick in the stress balloon. I drove his car to this Advance Auto Parts, got there at the same time as one DeAngelo, who promptly began helping me in the most friendly manner I could ask for. As quick as he was, I almost wish it had taken longer so I could've gotten to know him better. I will look forward to being a customer here again. Thank you Advance Auto Parts and DeAngelo for the great, speedy service.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Tritt and his team are amazing. Answered all my questions on eBay and over the phone. Drove 3 hours…read morefrom Atlanta to get the part. Upon discovering it was not the part I assumed I needed to fix my issue Tritt helped me troubleshoot and confirmed this part needed worked for my vehicle. Wish they were in Atlanta as well. Thanks again.

From the owner: Church Auto Parts is a Leader in Quality Recycled Parts & Customer Satisfaction!…read more-Quality Used & Recycled OEM Auto Parts -Parts for Cars, Trucks, Vans & SUVs -American & Foreign Auto Parts in Stock -Full Line of New Aftermarket Auto Parts -Fast, Friendly & Personalized Service -Local Delivery & Nationwide Shipping Available -90 Day Limited Warranty on In-Stock Parts -Nationwide Auto Parts Locating Services -Local Car Buying & Car Sales -Conveniently Located Near Charlotte NC Area -Independently Owned & Operated

Opening hours are 0730, at 0740 I had to call to get the asst mgr to open the unlock the door…read more After answering the phone at the counter, he walked to the back to mill around, then returned shortly after to flip the door lock. His service at the counter after was unhelpful and rude. I have already stopped giving Autozone in the same area my business. Henceforth I will drive the extra distance to Morganton for the Orielys there.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Manager Attitude is rude. Her name is Brittish She gives orders when talking to customers. I don't…read moreknow if she is like this all the time, but this was my first and last interaction with her. This is the one in Shelby NC.

We are ultra-impressed with O'Reilly Auto Parts. On a busy Saturday afternoon, we needed to call…read moreseveral locations looking for a specific small toy whose brand they are known to carry. Each and every employee we spoke with took such time and effort to kindly and professionally search for the specific item we needed. How extraordinary it seemed to speak with many individual employees at several area locations so willing to assist us. We will be new customers going forward and hope that O'Reilly's management teams will recognize the competent employees they have hired in Shelby!

Sooo - it's been a long time since I've been in an auto parts store. Mostly because I have my cars…read moreserviced at the dealership. I was on the hunt for Automotive Scotchgard to gunk proof some new car seats. The automobile cleaner/ detail section was neatly arranged with a large selection (oooh - so colorful). I couldn't find what I wanted. A nice gentleman at the counter asked a couple of his co workers, but alas no Scotchgard. The aisles were neat and clean. The employees friendly and helpful. In retrospect they also have a larger selection of auto care products than O'reillys across the street.

I pass a Napa, Advanced and O'Reilly's before I get to AutoZone but it is worth it. I needed a…read morebattery replaced in my Durango and AutoZone is the best and lowest cost of any other. Another reason for coming here is they have knowledgeable people, not some high school kid that doesn't know a rotor from a ratchet. The price of the battery includes free installation and they do it quick, right, and with a smile.

I can not with good Conscience recommend this autozone. Their Stafford not only rude, but have…read morezero knowledge of their product. By all means, take your patronage to advance or a junk yard. They did not recognize he difference between a starter and an alternator.

I callled about a vehicle posted for sale on their website and, after deciding against said…read morevehicle, I was informed of another vehicle that the dealership recently acquired. I advised that I was interested in that vehicle, requested a price and was told $9900. After being provided with photos and the vin to perform a car fax check, I was advised that the vehicle was actually $11,900. I was then advised that the actual, final price of the vehicle was $12,900... Now, I understand that mistakes happen but, who changes the price three times in an hour and refuses to make it right?

This dealership is now Friendship Chevrolet Buick GMC. I have almost 20 years experience working in…read moredealerships and my experience there was as if the employees in sales had a few months in the business. I had a salesperson who has to be new and the sales management team doesn't appear to have any training or standards in place for the sales staff. I purchased a pre-owned truck with only 7k miles and was given only one key. I asked my salesperson for the 2nd key and he said they didn't get it with the truck. The sales person didn't even go outside with me to show anything about the truck, dealership or anything that is required by GM for maintenance. When my salesperson contacted me, only because his CRM(sales software) said to, I asked about the key again. He said he will get back with me, here it is a few weeks later and nothing. I know I paid ALL the money for the truck the least they can do is provide me with the 2nd key. Now I understand supply and demand but they cannot confuse that for talent, which they have none. I also signed my loan agreements in the showroom and not in a private office. I asked for 72 months as my maximum term. The sales manager submitted my loan for 84 months thinking it is all about payment. The funny thing is I told him payment was not a concern prior to him submitting anything. I got upset when it took even longer for him to get the 72 months I initially asked for. When I challenged the rate given I was told that things have changed since I left the business. Well, I haven't left the business I now support car dealerships across the country and have a firm grasp of what is going on. I was able to secure a rate in the 3's from 5.79%. I expected sub par service when I went there and got it. What bothers me is the salesperson keeps brushing off my requests for the key and never gets back to me. So this is the only thing I can do is give others fair warning about this dealer's novice sales team I dealt with.