1. Sunday Reset

0

Williamson, NY

Sunday Reset

5.0 (1 review)
Open • 7:00 am - 6:30 pm
Updated 2 months ago

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Response time

30 minutes

Response rate

100%

Services - Sunday Reset

Deep cleaning

Maid services

Move-in or move-out cleaning

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2 months ago

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Jessica B.

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Citrus Clean Co

(25 reviews)

I booked an 8 hour deep cleaning, for the home of my grandchildren. I'm visiting from Tennessee…read moreand arrived on Sunday, and booked the appt with Citrus Clean Co. on Monday morning after seeing the condition of the home. I'm beyond desperate! I was told that Tammy would be arriving at 9am on Thursday. The company was kind enough to send me a reminder on Wednesday at 4pm to confirm. Fast forward to 8:21am, day of, and the office calls to cancel. I've already paid for and sent to the grandsons to a babysitter for the entire 8 hours today, AND it's going to take 7-10 business days to refund my $648 I prepaid for your cleaning service. You've cost me money now. Your customer service was very friendly, but it's nothing when it only adds up to trouble and frustration for the customer you said you'd provide a service to. Thanks for nothing.

I've never gotten housecleaning before, so I didn't know what to expect. They were very quick to…read morecall me back. The price was average compared to other quotes I got. (I used request a quote on Yelp.) They had an opening the next day so they put me on the schedule. I had to split the payments into two and the phone rep was super patient in sending the invoice to make sure that happened. (FYI - you need to pay the invoice prior to cleaning.) I got a basic one time cleaning, which was two hours of the cleaner's time. I told her to start with/focus on the bathroom and kitchen, and she spent most of her time in the bathroom. As in almost the whole two hours. That's ok though, because afterwards it was immaculate, and I hate deep cleaning the bathroom the most so it was nice to have help with it. She did get to the counters and the kitchen sink, and the kitchen in general was looking nice too. The cleaning was really thorough, the cleaner was polite and professional. This was a once in a while thing because I had a voucher from work I could use, but I would book again.

Kk Deep & Standard Cleaning - AFTER deep clean

Kk Deep & Standard Cleaning

(3 reviews)

Great cleaning at a great price. I use them monthly now for my house. Great customer service and…read moreresponse time too.

This is the worst, most unprofessional cleaning company I have ever encountered. Upon checking, I…read morecouldn't find a legally required general business license in the New York Department of State (NYSDOS) business entity database under this company's name. I hired KK Deep and Standard Cleaning last Thursday (based on one 5 star rating on Yelp) to clean a rental house I have in Rochester as my tenants are scheduled to move in last weekend. The cleaners were done in a bit less than 1.5 hours for a 4bedroom 1.5 bathroom house, which was faster than I had expected but my house was cleaned quite thoroughly by me already except for the kitchen and the full bathroom (which I had told KK) so I thought it was ok. KK sent me a few pictures and all look pretty good and I paid the $250 they asked, although the initial estimate they had given me was $150. Got a text message and a few pictures from my property manager this morning informing me that the house is not clean enough (dirty stove, dirty fridge and dirty shower) to be ready for the tenants. I texted and sent the pictures to KK. The owner did apologize initially for the poor job but told me she had to work all day and had to find somebody else to go to my house, knowing that their poor job had already messed up with the lease. I posted this poor factual review 1and half hour later without hearing back from her. She texted me 2 hours later said her cleaner will go to my house but then texted me a few minutes later that she would not send her cleaners to my house to clean the stove and fridge because I had written a bad review on Yelp. I told her I'd remove the bad review after her cleaners complete cleaning the dirty stove and fridge, but she refused to communicate further and hang up the phone when my property manager tried to call her.

Mighty Movers

Mighty Movers

(5 reviews)

If you are looking to have your things thrown in the back of a truck and broken upon delivery and…read moremoving, then this is the place for you! My house closed late and last minute and needed something quick and didn't have many options - never again...My 5k bedroom set completely destroyed beyond repair and Raymour and Flanagan has to replace the entire thing including the bed and dresser. Thank god I have insurance. My brand new kitchen table scratched and gouged. My children's beds screws were put in too tightly and the frames are cracked in addition to the scratches on everything. My aunts Hope cheat (who just died) smashed and broken. To top all of this off, they didn't say a word to me about the bedroom set, the chest they said it was rotted (it is absolutely not). They left large items at the first house, showed up late, weren't finished until almost 6 after saying this would be a 6 hour job (took them 8.5 and they didn't even get everything). They complained the whole time. The woman sat her sweaty body in my son's nursery recliner and upon approaching her laughed, said I caught her sleeping, and didn't move. Completely unprofessional, rude, liars, and nasty. Spoke ill of people we mutually knew and told me about all of the open court cases she had going on after they had already moved my things. After addressing the items left behind through messages, she was rotten and nasty about how tired they were among other things. After the back and forth I stopped responding to her because I no longer felt comfortable being around her for fear she would attack me or do something else. If I could leave negative stars I would. If I could do it all again I would have NEVER went with this company and don't better due diligence. And instead of apologizing and owning up to what they did, they argued with me and said my items were already broken and damaged. I said I would pay the remaining balance after the items were fixed and she said that wasn't happening and squared me up. I'm not here to argue with a grown woman with my children in my home and make them afraid or have myself or them get hurt. I just want to share my experience so others are aware especially people who they think they can take advantage of, like single moms.

I had a very poor experience. Three "movers" came. One of them mostly watched. Even though the…read moreexact specific scope of the project was viewed by video and in person before the job, two of the three were not able to move flat screen TVs and an ordinary dining room table. So I, the 62 year old man, had to share in the heaviest lifting. And still, the owner had the gall to tell me that she should have charged more because there were two steps - literally two - that she didn't know of in advance. I was exhausted at the end of the day because by necessity I joined the moving crew.

Sunday Reset - homecleaning - Updated October 2026

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