We had the most amazing experience purchasing and getting support for our new hot tub. The staff…read moreare very knowledgable and always happy to answer our questions. We would highly recommend them to anyone!

From the owner: The perfect staycation destination could be your own backyard after a trip to Classic Leisure…read moreLifestyles in Penticton. We are your home resort specialists offering sales, installation and service of hot tubs and spas, as well as a great selection of and pool accessories, billiard supplies and Pellet Grills/BBQ's.

Honest reliable didn't try to upsell.gave honest opinion and tried to save us money Nice friendlyread more

Wow, wow, wow! First class all around. From sales (Christina and her dad) to the service delivery…read moreand install (Leah the mom, Scott the brother *I believe*) and follow up and maintenance scheduling (Sarah, sorry if I misspelt) and everyone else in this company went ABOVE AND BEYOND to make sure our needs were met, we were informed and all our questions answered, to making sure we got a fair deal and it was the little things and their attention to detail and doing what they said that really shined though. They care, like TRULY. It's not just a business or a job for this family you can tell they love what they do and the customer service you receive emanates from this aura this family and company have. Can't recommend them enough, they're actually doing the maintenance for our pool we had installed with a different company prior to finding this gem of a company because they're so good to deal with. Give this company and family the business, you won't regret it!

I can honestly say that in the 9 years we have been customers of Deckside Pool and Spa we have…read morenever been dissatisfied. They have always been quick to respond to questions and provide solutions to any problems we may have experienced with our pool. They open and close for us and we have never had a complaint.

I requested a quote and was ignored for over a week by them despite leaving voicemails and emails,…read morefinally got a response which was basically that he couldn't be bothered to provide me a quote as he thought the service requested would be cost prohibitive. Terrible customer service, they clearly must not need any new business. If they cant be bothered to deal with new customers, I would be surprised if existing customers receive any more respect.

I wish I could give 0 stars. I bought a pool and hot tub there earlier this year as part of a new…read morehouse build. My biggest mistake of 2023. They unilaterally increased the price, and I had no option but to proceed given the house build timing. The hot tub (Cal Spa) has already had problems but management's attitude is 'your problem, not ours'. It is my opinion that this is not an honorable company.

Great staff and great service!! Valley pools installed our pool liner last season and everything…read morewent smoothly.

Got good service from Kelly for our yearly pool maintenance. We ended up having to replace a filter…read moreand his pricing was on par with the others we called around. I think he can get busy like most contractors these days, but he squeezed us in within a few days and the billing was as expected.

From the owner: Whether you're a new pool owner or have had one for years, you can trust K. Wind Pool Services in…read moreKamloops to offer the best service for the best rates. Don't delay, go with the professionals at K. Wind Pool Services. Contact us today for more information.