I've been coming to Hilton Head Island for years and have never experienced such terrible service! We rented our bikes this Summer from Sundance and one night our bikes were stolen. We kept them in the backyard, all locked together and nothing like this has ever happened to us before down there and we felt terrible so we called Sundance right away. Immediately the man on the phone began screaming at me! Then he attacked me personally saying "You're probably from New York or New Jersey!" Then finally he told me that he was "a Psycho redneck from the Low Country!". The owner of Sundance bikes actually said these words to me!! I called because I wanted to resolve the issues of the stolen bikes with their company and the owner of Sundance bikes actually threatened me with violence! It was so surreal, I can't believe it even happened.
If you vacation in Hilton Head regularly, if you are from New York or New Jersey, or you simply do not want to work with any "psyhco rednecks" NEVER EVER RENT BIKES FROM SUNDANCE BIKE RENTALS! read more