1. Suncrest Capital Group

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Lake Mary, FL

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Suncrest Capital Group

3.7 (3 reviews)
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Suzanne Newland

Suzanne Newland

(1 review)

SUZANNE did a fantastic job on my refinance. Unfortunately my property was damaged during the last…read morehurricane. Due to the severe damage my insurance company dropped me but Suzanne went out of her way to make sure I was able to get insurance for my house. She also referred me local contractors that were able to assist with the repairs to get it ready for the appraisal. Thank you again SUZANNE!!

From the owner: At Your Service Whether you’re buying, selling, refinancing,…read moreor building your dream home, you have a lot riding on your loan specialist. Since market conditions and mortgage programs change frequently, you need to make sure you’re dealing with a top professional who is able to give you quick and accurate financial advice. As an experienced loan officer I have the knowledge and expertise you need to explore the many financing options available. Ensuring that you make the right choice for you and your family is my ultimate goal. And I am committed to providing my customers with mortgage services that exceed their expectations. I hope you’ll browse my website, check out the different loan programs I have available, use my decision-making tools and calculators, and use our secure online application to get started. After you’ve applied, I’ll call you to discuss the details of your loan, or you may choose to set up an appointment with me using my online form. As always, you may contact me anytime by phone, fax or email for personalized service and expert advice. I look forward to working with you.

Security National Mortgage Company

Security National Mortgage Company

(2 reviews)

At first, I really thought I was in with a great mortgage company with SNMC as a first time home…read morebuyer. My loan officer, Mike Goetz, was a pleasure to work with. However, my issues reside with communication from SNMC after my home purchase. I was told by Mike that I would make all my mortgage payments through PennyMac, so when I received the email from PennyMac I downloaded their App and entered my bank details, etc. so that I was all set for payments. I made every payment before the due date and was on track with PennyMac. Just an FYI, I've never made a late payment in my life. Well, 3 months later, I see my credit score dropped 155 points. Come to find out, I "missed" my first mortgage payment with Security National Mortgage! Who knew? Nobody ever told me I'd make any payments to them, I was told by Mike that all payments went through PennyMac. Apparently SNMC sent me "letters" in the mail at my new home address to inform me. I never received any letters from them. Not even a phone call or email to say "hey, it looks like we missed your 1st mortgage payment. What happened?" Nothing. Now, I'm fighting with the credit bureau to remove this dilenquent remark and get my credit score back. I made this outstanding payment last week, the same day I found out it was "missed". This is an opportunity for SNMC to reach out to customers via phonecall or email if a payment is missed. A letter in the mail isn't cutting it, especially when it was never put in my mail box to begin with. You should inform your customers they will make first payments to you, and after that they will be to PennyMac. After this experience, I will never use SNMC again.

VERY BAD COMPANY. Even my loan officer there told me to post a bad comment because he was ashamed…read moreto work there. They have ruined my house closing for the second time and no one takes the blame. I was there as the loan officer tried to call his bosses and they all sent him to voicemail and pointed fingers at a processor that just started there. You should all be ashamed. You have ruined my families dreams and the worst part is you don't care.

Chris Brown - Call now for a casual conversation  321.300.LOAN (5626)

Chris Brown

(14 reviews)

Wekiva Springs

It had been already three weeks since we complete the closing of our first "home"…read more As a newlywed family with two kids and a lots of illusions, there was missing a final piece to complete the perfection of our life. After we got married, we set up the plan for having the dream house to come true, this included budgeting, careful analysis of the monthly debt, getting advises from our parents and our closest friends, and a lot of faith in our Lord. We moved to Orlando due to my work and new horizons started to paint ahead of us: What is a good neighborhood? How can we invest our savings? How can we do for making this first experience not so painful?, a lot of questions crossed to our minds during our first two years of planning. Then a new assignment came, I was relocated back to Argentina for at least two years. New country, different culture, new challenges, in almost two years our dreams continued, but our planning basically stopped; it was not until two month before coming back when we decided to get back on the notepad and sketch a plan. "We will arrive to Orlando and we'll start the house hunting", and so we did. On a December 31st afternoon, your name came across the screen of the tablet, and by chance I clicked "Contact Chris Brown". That millisecond was crucial for bringing up a lot of questions ringing in my head. How will you trust this "guy"?, Why him and not the second option?, Will this person know how to deal with a "couple" like us?. It was not up to a couple of hours when you called us and then the questions started to vanish, and our trust grew to a point of dealing with you as a very old friend. You, your team and everyone that supported us trough all this experience, guided us from the perspective of a very experienced team, who knows the market and the right moves at every step. With all our heart, we will like to thank you and your Team (Renee, Dee, Aimee, Tony), which were always one call away to our very minimum questions, and always guiding us in the right path. We can say for sure that we will recommend our new brothers and sisters from CMPFL for this adventure of getting a house. Thanks our friends. God Bless you all.. The Di Zillo Family (Leo, Julia, Lucas and Camila)

When we started our journey with Chris Brown it was great he was there when we needed him and…read moreanswered all the questions we had. After we came in to sign the paperwork seems like things were turned upside down. Chris became unavailable yes it was due to training classes but when we told him many times we need to speak to him directly he couldn't take a few minutes before or after his training to give us a call. Inside he would text us or push us off on his team Toni or Anne. Through the process with the whole team we asked many times for them to explain something and we kept getting the same song and dance, even one time was told to stop worry everything would be fine. If everything was fine we would be seeing our closing costs going from $3,400's to $3,900 to $4,200 to $4,600 and finally to $5,200's at closing with no details why its increasing. This is my first home its my right to wonder and know the reason for the increase. We were also told that if you paid Debit or check for the Appraisal it would be credited back to you at closing, than weeks later we find that it would only be credited if there was seller credit left at the end. We were also told that the 2nd reappraisal would be collected at the closing and not to worry there is not extra money out of packet. Next time i look at my bank account I am now missing $175 for a reappraisal. My biggest issue about this was it was unauthorized I never gave Toni or Anne or anyone the okay to charge my account a 2nd time and I didn't even have a warning. When i brought this us to Toni it was just a sorry. When I brought this up to Chris he ended up pushing back to Toni instead of giving me a call to discuss this. Sorry but if one of my employees just broke the law i would make sure i call the person right away not text them. There were many other lies from Toni and Anne as well. Little things like saying an Appraisal was submit 1 day than find it wasn't submit until the following when we were trying to get the 3rd appraisal in so we might of had a chance to close on time. Little things like being told that FEMA and HUD just now released the lock for Appraisals than finding out from the same person later that same day it was released the day before. For these reason and many more I would never use Chris or his team again. I would not refer anyone to Chris. Yes the work was completed, Yes it was a week late, but when with a week extra we still found ourselves 30 minutes before closing searching for answers that we have been asking about for weeks.

Suncrest Capital Group - mortgagelenders - Updated November 2026

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