My pcm has sent a referral to this office multiple times but when I call to make an appointment…read morethey never have a referral on file. I asked to office to call my referring doctor but they refused to make the effort and say that is not how things are done.

I love this facility. I now live 45 minutes away and STILL drive here. I actually have recommended…read morea couple people here and they all have been very satisfied as well.

Dr was nice. At first I was told 160/180 for the appointment, even though it was a urgent…read moreappointment, then once I'm there the next day I'm told the appointment was 257, then on the 22nd I get a bill that they want an additional 202 dollars! For a less than 15 min appointment. They did a duplicate swab the same one urgent care did so that was uneeded, now Labcorp is trying to charge me OVER $600 for the 2 tests. If your a cash patient like me, stay AWAY!

I've been here for years, and I'm finally going to switch. I went for my yearly exam, started…read moretelling the ARNP (whom I've never seen before) that I've been having flank pain. She stopped me mid-sentence and told me that I'd "need to make another appointment to discuss that." I was telling my literal practitioner that I was having pain, and she shut me up mid-sentence to put me off for monetary reasons. I'm switching practices ASAP.

This doctor is incredibly rushed and has too many patients. That would be doctor KERO. I'm a brand…read morenew patient and she did not take the time to actually speak with me she acted like her only job was to come in and collect my pap smear and move on. She was so rushed that every time I spoke she cut me off in mid-sentence as she did not have the time. She treated me like my other diagnosis rather than the issue I was there to discuss.

Very upset with my experience with doctor not being accommodating to an injury/disability. I have…read moremultiple injuries and nerve damage to where I am unable to lift my right leg along with a back injury of herniated discs and a mass in my spine and use a cane and wheelchair. I am newly disabled and called and asked if they can accommodate me during my appointment that I right now wouldn't be able to get on the table and in stir-ups but need to renew my prescription . Staff said Dr. Kero would not be able to accommodate me for my appointment and even asked me how I get around then. I'm very disappointed and upset .

So first I go there and am told I won't even be tested for Covid because the dr was POSITIVE I…read moredidn't have it - went home tested positive for Covid THAT EVENING so not only was I put at risk, the public was too... then the icing on the cake was the pretentious Dr. (The second time I've came) mansplaining MY VAGINA and berating me for 40 min basically on my sexual behavior as if it's somehow his business... and honestly I flat out told the dr. I don't sleep with men nor have I had more than 2 sexual partner in the last 2 years!!! So do u just have an issue with gay people ??? . I was literally seconds away from losing it. I don't need your uncalled for judgment's especially when the ONLY reason I'be even been to this ridiculous place is because insurance costs more than the self pay on the very little times I get sick, not because I'm poor or uneducated. But thank you for finally giving me what I know I needed with out any testing whatsoever - this place is an absolute joke and one you will be waiting at least an hour for when u arrive.. worst urgent care I've ever been to in my life's entirety...

Dr. Watterson is truly a fantastic doctor. After visiting him you get the feeling he knows what he…read moreis talking about. His demeanor is caring and professional. He does not rush you out the door. His office staff too is very courteous and accommodating to the patients. I highly recommend him.