We had a very unfortunate experience at Sienna Tan and Spa (south location). The hours online were…read moreunfortunately listed incorrectly and the spray tan machine was broken at the north location which is near our home. The manager Jennifer was extremely rude and turned one of us away with a terrible tone and reminded us that the hours on the doors are correct (while website + Google show differently). While we understand business policy, this was not posted anywhere and the lack of customer service was disappointing. The entire experience was confrontational and she told us to drive back up at 8am which the website also says 7am. I truly wanted to support the new business to the area but her lack of service and continuous swearing while talking in the area while I was waiting was very unprofessional. The situation could have been handled very differently and we would have considered returning.

Nice facility. Beds sometimes work, many beds with bulbs that are out for months. It has a…read moretendency to get hot because too cheap to run the a/c. Sometimes it's on, most of the time it is off. Great place to go for a heat stroke!