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    Sunburst Marine

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

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    11 years ago

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    Bahnhof Sport - Receipt Footer

    Bahnhof Sport

    4.2(18 reviews)
    30.0 mi
    $$

    For the sixth year in a row my family has rented skis from the Bahnhoff ski shop. Our experience…read moreis always excellent. The quality of equipment, the correct fitting and the wonderful service keeps bringing us back. This year we had a problem when on our second day of skiing. Our granddaughter hurt her arm late in the day to the extent that the ski patrol snowmobiled her down the hill and we ran her to Spectrum hospital. In the chaos of getting her down the hill and to the hospital we left some rental equipment at Nubs. Bahnhoffs only concern was with the health of my granddaughter, not with the rentals. They showed complete understanding and compassion for the situation. End result, we lost a helmet and set of poles. Their equipment was the least of Bahnhoff's concern. The manager said to not worry that they will work with Nubs in retrieving the equipment. What a great staff Bahnhoff Sports employs, I thank them all. Bill Van Cleve Ann Arbor MI

    Enter at your own risk…read more "Guys, come on! It's a holiday. We're closed. You gotta go!", said no business owner angrily to guests that just spent $600 a mere FOUR MINUTES after closing. Just kidding. Don, the new owner of Bahnhof said that to us. CONTEXT: We showed up 75 minutes before closing on New Year's Eve. We immediately asked for support with our selections. An incredibly bright, pleasant, and patient young man did an AMAZING job explaining all the ins and outs of the items we were considering. Item by item, we added to our pile and proceeded to checkout. We loved our experience up to that point and sincerely looked forward to bringing in our four adult children for complete outfitting at the end of January-likely totaling thousands of dollars. THEN it happened! At precisely 7:04 pm, our transaction was finished. We grabbed our bags ready to walk out, and I asked a question about socks. As the young man was answering, the angry old man others complained about in their Google reviews very snottily says, "Guys, come on! It's a holiday. We're closed. You gotta go!" We were dumbfounded. Who speaks to any customer like that? In my experience, someone who lacks gratitude, respect for others, and basic human decency. Supporting this store was a grave error on our part, which is why we promptly returned every item the next day. We then proceeded right next door to Boyne Country Sports, where we received INCREDIBLE service from a staff who clearly RESPECTS and APPRECIATES their clients. As a local resident and life-long entrepreneur that consults with small businesses, I *passionately* support small-local whenever possible. Frankly, that makes writing a negative review more difficult. However, I feel it is a duty to share our experience, so you can choose to spend your hard-earned dollars where they are appreciated. After sharing our experience with many other locals from Boyne City to Petoskey over the last few days, it seems that most who know this character have one common point of knowledge - he does not like out-of-town visitors. This is evidenced by other 1-star Google reviews, Don, shows up as an angry, rude, and spiteful old man. I would go as far as saying he is an utter embarrassment to the local small business community. I feel for his staff (the young man others have mentioned) who are left working for a tyrant, who seemingly likes to bark orders at his employees. And, it may only be a matter of time before the right local business owner comes along and sees the value of this young man and others, and how fortunate they would be to have them represent their store instead. For locals that have been supporting this place for years (most prior to Don's purchase in 2017), perhaps your experience is different. For those of you traveling to the area, I invite you to spend your money anywhere else. From direct experience, I can say that you will receive better service and better selection, at a more competitive price. In my 25 years of helping businesses grow through their challenges, I have learned that some owners know their strengths and weaknesses, and where their talents are best utilized. And then there are some who are clueless. In my experience, Mr. Marszalec is clearly the latter. Otherwise, he would know not to step foot in the retail, customer-facing space. I can't help but wonder what the Smith's think about this type of reputation being created after spending 40 years building such a wonderful business. Unfortunately, having knowledge, experience, or even a passion for an industry does not equate to being a good operator, much less a good leader. As such, despite feedback being a gift and an opportunity to learn and grow, I have little hope of my review creating any actual change in future customer experiences considering he chose to not even offer a heartfelt apology. So enter this store at your own risk - or simply support a different local business instead.

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    Bahnhof Sport
    Bahnhof Sport
    Bahnhof Sport

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    Jonny's Speed Shop

    Jonny's Speed Shop

    5.0(1 review)
    30.3 mi

    We lost a water pump on the way to Traverse City camping on Friday evening of Memorial weekend. We…read morewere 6/7 miles from Kalkaska and my road service was going to take me to the closest shop. I figured I would be dealing with it Tuesday morning after the holiday weekend. While waiting for the wrecker, I googled auto repair for Kalkaska. I thought maybe I could get lucky and find a place open in the morning. I found Johnny's and it said 24/7 repair (I thought, yeah sure). I call and Jonny picks up. His words were if he can get the parts, he would get it done. Long story short, I had friends pick up my 5th wheel and wife and take them camping. I stayed behind with the hopes it would be complete as soon as possible. I made it to the campground with my truck back in order by midnight. Everybody at the campground were waiting for my call to come and get me because they all said there is no way it would be done before the END of the weekend. The price was more than fare, and Im only giving a 5 star because that is as good of a review as I can give. Thanks again, Jonny!!!

    From the owner: I have been a professional mechanic for over 10 years and have worked on everything from dirt bikes…read moreto snowmobiles to pressure washers to motorhomes to cars and boats. I have the knowledge and experience to get the job done right the first time. I will travel to you to complete some repairs. I will replace the head gasket on your boat from the comfort of your own dock.

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    Jonny's Speed Shop
    Jonny's Speed Shop
    Jonny's Speed Shop

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    It's About Vine - Not always about wine. Root beer on tap at Resort Pike Winery.

    It's About Vine

    4.5(2 reviews)
    29.8 mi

    Dave runs a very professional and knowledgeable wine tour of the Petoskey Wine Area. He knows the…read moregrapes and wine makers and can talk in depth about the area. You will be transported through four or more wineries and get to interact on many levels. A couple wineries that stood out to me were Walloon Lake Winery and Petoskey Farms Wineries so be sure to ask to go there as the wines were really good and the people who make the wine were very accessible. Lunch is a part of the tour and Dave serves it at one of the wineries so you can enjoy a glass with lunch looking at breathtaking views. I couldn't imagine doing this tour and tasting so much wine on my own. Having a professional wine guide ensures that you can safely enjoy the wines without worrying about driving yourself! The price is affordable and the educational experience is worth it! I learned a lot of great info from Dave.

    If you're ever in the Petosky area take time out for a wine tour…read more Four great friends decided it was time to have some fun. After some research we found the perfect tour. Dave was very good at responding via email and keeping in touch. When he arrived to pick us up we were all pleasantly surprised. Dave was punctual and was friendly the moment he came out of vehicle to greet us. His vehicle was very clean and comfortable. Dave made it great fun for all. It is worth doing tour that includes lunch. May I recommend the Ruben Sandwich. It was delicious. You will not be disappointed. Sasha

    Photos
    It's About Vine - Petoskey Farms Winery

    Petoskey Farms Winery

    It's About Vine - Castle Farms

    Castle Farms

    It's About Vine - It is about sharing good wine and good times with good friends.

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    It is about sharing good wine and good times with good friends.

    Sunburst Marine - boating - Updated May 2026

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