They took wonderful care of my grandmother when she was still with us…read more The staff is charming and compassionate. They went out of their way early in Covid to balance safety of the residents and their need for human connection.

This assisted living community is a wonderful place if you have a loved one dealing with early or…read moremid to late stage Alzheimer's. Staff is very caring and very educated.

absolutely disgusting place!! at the moment an 82 yo man is having part of his foot amputated…read morebecause they left an infection untreated for days!! no contact for 3 weeks because we got upset because a nurse was nasty, belligerent, condescending, argumentative and defensive the first 5 minutes of family being there, yelled and then went back in to man after family left continued to yell and berate the guy!! man arrived with hives from neck to knees f+b yet they made him endure it without contacting the doctors, zero contact when infection he had at hospital reared its head again, no contact with family nor doctor when second spot in new place opened, no treatment for three days...sent to hospital with no contact, now losing toe+ 3-4 hours of surgery because of neglect. he was complaining about lack of food for a month...new doctor doing surgery said he's malnourished!!! what 5 weeks in hell will do!!! shut this dump down!! levi dufield-nursing supervisor's response..." i'll remind you he's fully capable and could've called you himself "! i reminded him they were getting paid to take care of him and failed!! please call and express your ire! genesis is known for this but never gets shut down, just kill and maim people

My brother John H , age 74, has been at the Laconia Facility for over 2 years he has diabetes and…read morehas received very good care. I live 800 miles away in the Alexandria Va area and stay in close contact with both John and the Laconia personnel that manage the facility and nurses that attend to John's direct medical care. I was concerned during the COVID period with some of the stories we heard about nursing homes ; but , Laconia did a great job of keeping people safe (both residents and staff). Laconia had good procedures in place and required that everyone follow them. John had some medical problems that he needed treatment for and the nurses would call me and let me know when things changed. On occasions when Laconia staff felt John should be seen at a hospital they would call me , and have him transported to the hospital. Laconia management would let the hospital know that I, as a family member, would likely be calling to check on John. I would call the hospital and with Laconia help ,developed a working relationship with the hospital staff and treating doctors. With regard to care I was very satisfied with the care John got , the Laconia nurses would follow closely what the hospital doctor would put in place. The Laconia procedures allowed for good discussions between myself, John, the Laconia nurses, and staff. Laconia also initiated Zoom calls which I was ask to participate in and did , so I could see the care givers , my brother and his progress. My impression of staff is very favorable. However; all large health care organizations need a mix of experienced people and young entry level people often ask to do menial tasks. Some of this group have not yet developed favorable communication skills. My brother had a problem with one entry level person , we discussed it with the Laconia management and it was immediately corrected. Many staff members have been there a long time and are both knowledgeable and dedicated and very easy to work with. William H

This group is caring for my parents. They have been reliable and communication is good. They seem…read moremore flexible than other agencies who are locked into a certain number of hours or have limitations to what they can provide. The owner, Michelle is especially kind and an amazing role model for her staff. My mother told me made a new girlfriend with Michelle!

The first week my mother with dementia was under their care I got a text with incorrect dates for…read moreservices and was asked to pay by Venmo- which raised some red flags. I requested a meeting with the owner to clarify the importance of defined hours/schedules/ start times etc. and a written invoice with proper documentation of services The second week, my legally blind mother was found DRIVING while I had been told the staff was with her and watching her. They tried to lie about the situation then tried to talk me into 24 hour care with them. This was a horrific experience.

Great atmosphere, small class, and great flow. This was a very relaxing class that provided an…read moreamazing start to the morning!

I've been taking yoga classes here for the past five years. Satya is a wonderful yoga studio with…read morewonderful instructors. Melissa, the owner, is an exceptionally caring person and talented instructor! Highly recommend them.

Training for the Olympics in a repetitive sport (and really any sport), puts a lot of wear and tear…read moreon your body. In order to be the most successful athlete, you need to maximize your RECOVERY. So I went to Hanover Massage while we were training for a few weeks out of Darmouth on the Conneticut River. Julie Bean was my massage therapist for a 50minute massage. I have never felt better coming out of the massage. I slept like a charm and the next day of training I felt so relaxed. My performance was much easier to achieve thanks to her massage. When my muscles get tight from working too hard (and especially in sweep rowing, working too hard on one side), they get tight and tense, making it a lot more challenging to row correctly and efficiently. I could row and move so much more fluidly after the massage. Thanks to my training I've seen a good number of massage therapists across the country (including at the Olympic Training Center), and I was SHOCKED how AMAZING I felt after Julie's work. I would highly recommend booking an appointment with her if you're in Hanover. -World Record Holder, 2x World Champion, USA Olympic hopeful

First time massage here, what a great space and experience. Superb. Julie Bean is a professional…read morethat knows her business. I have had a lot of massages from many different places. Dont miss out on this spot. Priced right and worth it. Can't wait to go back. Try them, you won't be disappointed.

New knee October 3, 2024, second new knee October 13, 2025. Both post surgeries were followed by…read moreexcellent care from Pemi-Baker Home Health. Twice weekly for several weeks their professional physical therapists administered encouraging care which I was very thankful for.

I have had home-care after a hip replacement as well as physical therapy to recover and PT for…read moreother problems. Everyone is friendly, concerned, efficient, professional and cheerful. This organization is superior to others I have attended over the years.