Bought a brand new Sorento IN 2018 . Got a lifetime warranty on the drivetrain . 118,000 kms ,…read moreblown engine ! No warranty ! Kia Canada hung up the phone twice . Estimate for rebuild was $17,000.00 . Google the 2.4L Turbo and see for yourself . They should not be in business , worst product in the auto industry !

This is a great new place to buy & Service a Kia…read more They opened in April 2023 and have both a beautiful building, lots of customer parking and a friendly staff

I purchased a brand new one ton Denali GMC truck, with the Duramax Diesel engine. its been over a…read moreyear now, but this dealership was awesome to deal with. The price was also great compared to a lot of dealerships that i called or emailed on line throughout Alberta. They were very professional and their service is the best, i also purchased Sporty Rims and Tires, they were also very competitive and everything was installed on time. I would recommend Davis anytime to anyone!!! GREAT JOB TO DAVIS !!!

Got oil changed, checked the oil level the next day and the dipstick didn't look like it did…read moreimmediately after the oil was changed the day before. It was down one tick on a 3.5L engine so got short-changed a litre. I went back and they checked 3 times, 1 time was obvious, the other two the oil was thinner toward the full mark and they said that it was good. I wasted my time and now I have to buy oil to fill it and still down $100 for the change. Full-on gaslit and sent me on my way. This isn't the first time they've shorted me, either. Never going back.

I arrived at the dealership at 830 for a scheduled appointment to set up 2 new FOB's for my…read morevehicle. The usual check in was good. My vehicle was returned to the parking lot at 850 with the new FOB's working. On the invoice I was charged for 1 hour labor at $155 plus a shop supply fee of $20 for a total bill of $183. How can they charge for 1 hour when it only took 20 minutes for the job?? This is thievery at its best. I will be using alternate mechanics from now on. Shame on you MHT. marcel

Thankyou Danilo, Amanda, Brendan, Erin, and all of the Amazing staff, for making this a Safe,…read moreTrusting, Very comfortable, and Very enjoyable experience in dealing with and purchasing of my 21 tundra trd Off Road Tundra Crewmax,, I Bert Cadieux, highly recommend dealing with Medicine Hat Toyota team, for each and every Individual who comes to work at this particular dealership, who comes to work too share, learn, teach, understand and help people like myself,, who walk in this dealership like I did, and to walk out with a smile and a new beginning. This whole collective group of people who work here,, from the Janitorial, too the CEO,, Each and everyone, who works at Medicine Hat Toyota,, are obviously, a dedicated team of amazing individuals, who prove their worth, by standing by what they say, showing by example, of their knowledge, and understanding, with the dedication of making the time, working hard too achieving the goals of each and everyone, who walks through those doors, of the Medicine Hat Toyota, This Team at Medicine Hat Toyota,, From Sales, The Service department/ Mechanics, Main Office, Janitorial, Financing, Car lot attendants, and any other individual who I have missed, who work there,,, Has Proven too myself and my friends who have been there,, Are bunch of Hardworking, Dedicated people, who are an Amazing team, of Extraordinary Individuals who show up each and every day,, Bring their pride, and A game, to work fulfilling their passion and need too bring forth their utmost dedication, continuing, on a daily basis, All the key factors, in simply just being there,, FOR YOU AND ME, AS A CUSTOMER AND NEW/OLD FRIEND, in helping those of us, again, no matter your walk in life, Simply those who are in need of help, and a need of direction. Compassion, Making one feel safe,, Helping to find a direction when one feels lost,, Not sure who too trust or where too turn,,,, Yes I have Trust Issues lololo,, Kindness,, Understanding, Willingness to Help, When all hope seems lost, I recommend this team, Each individual has their own unique way to help you with their own amazing key qualities, each and everyone of these people have something amazing to help you out,, Like i said,, I dare you to prove me wrong. The Service Department with Craig, Rhonda, Roz, and I'm sure a lot of others who are also amazing,, Thankyou so much,, its has been a such a great experience, for me,, and Esp for those of you who where undecided,, little confused of which direction to go,, or needing an update on all the new types of vehicles,, THIS IS DEFIN A PLACE FOR YOU,, Caring Compassionate, Understanding, as well as making people feel safe, esp in these times of not sure if buying a new vehicle is the right way too go, or what you can afford,, This team is here for you. No matter What.. This whole team, from Sales,, Financing, too Service department,, In My Opinion,,, Every individual who works at this facility, and I know I'm missing alot of great names, Sorry about that,,,,, Are people who have proven their worth to me and others,, frm,,,, Smiling,, understanding,, spend amazing amounts of time,, esp with someone like me,,, who rambles,, and repeats,, I'm workin on that lolo,, and can at times be crazy in conversation,, This Toyota team does Care and are there. So if you ask me,, You would be crazy NOT too at least have these guy on your Radar and list too check out,, and experience for yourselves,, What I personally have experienced, no matter your walk in life,, whether you work as a CEO or for Walmart, who works extremely hard,, to someone like myself, who happens to be in film work, and a care-aide/nurse, Your treated the same,,,,, All with a great big smile, Free Coffee, and statement that starts: Hi there,, How can we help. So the choice is up too you,, I know what I chose,, I ended up purchasing an amazing 2021 Tundra Crewmax Trd Off Road in cement grey. My question to you all who are still Wondering and deciding what too do,,, What's your excuse, and what are you waiting for now,, Get your Butt down to Medicine Hat Toyota,, Check it out,, and see for yourself,, Prove me wrong,, I dare ya,, Remember too bring your smile,, cause if you don't,, You will walk out of this place with one,,,, I did,, and forever grateful. Thankyou again Medicine Hat Toyota Team, Each and everyone of you. Looking forward to seeing you again in Servicing. Have a fantastic day Bert Cadieux.

I started purchasing vehicles from Big M in 1985 and have bought numerous trucks and cars since ,…read morethe last being a 2023 F150 Tremor. In every case , the dealership provided competitive pricing , ethical bargaining and honest salesmanship. Their service department is responsive and well managed with the service desk extremely accommodating and helpful. I would have no reservations in recommending that you buy your Ford or Lincoln there and use their trusty service department to keep it in tip top condition.

I'm not very sure that I would recommend anyone to buy a vehicle at big m. I have not found the…read moreservice to be that good... I'm not sure if it's cause I'm a lady that they feel that they can treat me this way or if it's cause they don't wanna figure out what the problem is. I went to rodeo ford and they agreed with me that something is not right on my vehicle. I'm jus not sure if I want to pay rodeo ford to fix my vehicle when really it's big m fault.

So here's my story of an up and down journey to happiness, so we decided it was time to buy a new…read morecar, we went to Southland Kia and picked a veloster, on the day we were set to go get the car they sold it so we went to Hyundai and the salesman seemed very green and we felt we needed more experience so we took my parents recommendation and went to Jackson Dodge Chrysler Jeep Ram we genuinely were treated aweful and rather than put them down I'm gonna say thank you because if it wasn't for the aweful customer service we received that was borderline racial profiling we would have never met mark and Jay House of Cars Medicine Hat the amazing service an constant attention to detail we so surprising I can't help but feel greatful to have been taken care of so well, he found us our car or so we thought, now after signing paperwork pending an inspection it turned out the car was not a good idea and needed tlc he advised us that he in good conscience Could not let us drive away, so he searched n searched didn't even stop to eat, and found us our dream car. You can't find this kind of service, I think buying a car is an exhausting experience but thanks to mark, Ray Clendenan and the incredible staff they handled my rather temperamental attitude so well, they made us smile, they went above and beyond what they had to do to give us exactly what we wanted. As a sales person I have not in my life aside from myself ever been to a business that shows that much service I wish more businesses were this amazing and wonderful to deal with. I highly recommend these guys to anyone first time, previously purchased and new to financing, you should feel how we feel on top of the world when you drive away, you didn't just make a sale, I am and now forever will trust only them to handle my vehicle's in the future, again thank you for everything, I owe you one guys your the best!

From the owner: We are a quality pre-owned dealer that specializes in finding the right car for your budget and…read morecredit building/rebuilding.

Exceptional service from start to finish! The service driver is always incredibly friendly. My…read morededicated service advisor has done an outstanding job of addressing my concerns and ensuring our Maverick is well taken care of. Proud to be a loyal customer!

best service in town. same staff their for years that says a lot. Had service work on my truck with…read moreno problems and just as cheap as those quick lube centers.

The guys were prompt and took me in even though It was closing time. Amazing service did not felt…read morerush or judge for getting there late on a Saturday

From the owner: Our teams of highly trained and certified technicians are here to serve you. From oil changes to…read morecomplex computer diagnostics, our staff is here to do what it takes to maintain your vehicle. We are also certified to maintain new car warranties, so you can rely on us to be your one-stop service center.