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    Sun Devil Fitness Complex- West Campus

    4.5 (2 reviews)
    Closed • 9:00 am - 9:00 pm

    Services - Sun Devil Fitness Complex- West Campus

    Physical therapy

    Therapeutic massage

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    1 year ago

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    9 years ago

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    ATI Physical therapy - My PT Hero and me

    ATI Physical therapy

    4.0(4 reviews)
    4.0 mi

    Extremely disappointed with ATI Physical Therapy and their billing practices…read more Before I even scheduled my first appointment, I specifically asked them to verify my insurance and tell me exactly what my cost would be per visit. I was told it would be approximately $60. I intentionally waited several days for them to verify my insurance information before moving forward because I wanted to know the cost upfront. At my first visit, I was charged $65. It was $5 more than quoted, but I didn't make an issue of it. Now, approximately 25 days later, ATI is trying to charge me an ADDITIONAL $95 for that same visit. That brings the total cost of ONE physical therapy visit to $160. When I called customer service, I was told the original $65 was supposedly only a "deposit." That was NEVER explained to me. Had I been told that $65 was simply a deposit and that I could later be billed another $95, I would have never agreed to the appointment. What makes this especially frustrating is that I specifically asked for the cost BEFORE scheduling and gave them time to verify everything with my insurance. Their customer service experience only made the situation worse. Patients deserve transparency about what they are agreeing to pay. Quoting someone around $60, collecting $65 at the appointment, and then nearly a month later billing another $95 is completely unacceptable to me. I would absolutely NOT recommend ATI Physical Therapy based on my experience. If you decide to use them, I strongly recommend getting your expected TOTAL cost in writing before receiving any services.

    Thank you Daria and ATI PT. 12 weeks ago, I had to use a walker and was limping. My right knee was…read moreinjured after the fall. Since then, I have been able to go back to work and am ready to start working out at the gym again. ATI staff were kind and caring. They helped me learn to be patient with my body and accept that progress is not always linear. I have come through with a sense of renewed optimism.

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    ATI Physical therapy - Daria and Yvonne

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    Daria and Yvonne

    Arizona's Sports & Spine Physicians

    Arizona's Sports & Spine Physicians

    2.5(8 reviews)
    3.1 mi

    Zocdoc sent me here for back and kidney pain…read more All I wanted to do was get my kidneys checked. After showing up 15 mins early and waiting.. I was brought back, they took blood pressure and we then we're waiting for the "doctor". Since we were waiting I called my insurance to get my car insurance renewed. The "doctor" walks in. Sees me on my phone... I apologize an he walks out immediately.. by then I have transferred my phone to my girlfriend to finish with insurance lady.. Brian Carson... The Physician Assistant walks back in the office all angry and mad.. says you need to reschedule??? Like Sorry Physician Assistant I wasted a whole 30 seconds of your time.. I WILL NEVER COME BACK HERE.. The "doctor" is the worst kind of human being... a narcissistic a hole! Brian Carson is the "doctors" name. Not even a real doctor Brian Carson is physician assistant. Not even a doctor?? Why would y'all send this angry foul human being to help me? He needs to he sent to some type of therapy to learn how to treat people!!

    My experience with the doctor was absolutely fine. The billing issue I dealt with is why I'm…read moreleaving a negative review. I got a bill 6 months after my visit, saying they didn't charge me enough during my visit. I didn't even bother arguing, I wrote a check and mailed it the same day I received the letter. They cashed the check 2 days later. One month later, I get a collections letter, over the same amount! They not only had already been paid, but still turned it over to a collection company. It's a $45 charge, I've wasted far too much time for their bad billing practices.

    Sun Devil Fitness Complex- West Campus - physicaltherapy - Updated October 2026

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