They deserve more than 1 star! Service was quick and staff were nice. Very professional. There were a few people ahead of me but still I was done in less than an hour. They only accept cash for payment. read more

I visited the clinic at 11 a.m. and left at 11:30 a.m. The process was incredibly smooth, quick, and straightforward. There was nothing to it. The technician who drew my blood was exceptionally calm, attentive, and friendly. She even inquired if I had ever fainted and then paused to express concern. She reassured me that I shouldn't worry and advised me not to look at the needle. She was fantastic. I didn't even feel the needle penetrate my skin, nor did I experience any pain while she was drying my blood and other vials. read more

The customer service at this place needs improvement. Terrible experience and the only reason I kept coming here was for my mother. We have been coming here for years and have not had issues until recently when they hired a new phlebotomist. They used to have an older Asian lady phlebotomist who was amazing at taking my mother's blood. My mother has difficult veins but the lady they had prior to the new one was as able to take blood without issues for years. The new phlebotomist kept having a hard time taking blood due to my mother's veins which I do understand happens, however the way she passive aggressively placed the band aid on my mother as if in frustration and causing my mother to wince in pain was not acceptable. She didn't even apologize. It took a lot for me to hold my composure and not confront her. read more

I'm not sure where all of the negativity is coming from for this place. It's a pretty basic, no-frills, cash only walk in place to get your blood work done very cost effectively, particularly if you don't have insurance (and likely for less than the maximum amount you can withdraw from your ATM). I've gone here twice now and had a great experience both times. Professional staff, excellent (pain free) phlebotomist and I was in and out in under 30 minutes (as there was one person in front of me). Yes, it's an older building but that's part of what keeps the prices down. Old doesn't mean dirty. I saw them spray door handles with disinfectant between patients and I was treated the same or better than at much pricier insurance-funded establishments so I really wasn't concerned about this. So, I don't know. Try them and make up your own mind as to what is important to you. For me, it was low cost, professional staff and quick service. I didn't care about the age of the building here any more than I cared about the older building my primary care physician had for a number of years before he was finally forced by the landlord to move to a new facility. I'm saddened he has to pay a higher rent now even though he has kept his fees the same. But he's still the same doctor, just in a new building, who still recommends this lab, particularly for patients without insurance. read more

Trust ALL of the bad reviews. THIS PLACE IS TERRIBLE!!! I had to go here because my new health insurance sent me here and I needed to get some bloodwork done. Firstly, the lady at the front desk is awful. She's rude, abrasive and when I gave her my credit card to pay my copay she said they only took cash (which isn't true). I tried to just have them do my credit card and she then started asking if I was sure I could pee. I said yes and she repeatedly asked me if I was sure and if I couldn't they would not refund me and I'd have to come back. I ended up saying I'd come back the next day but as I was leaving she made me take the empty pee cup with me and told me to do it at home, which felt weird to me so I didn't and waited to bring it back and do it at the lab the next day. So when I come the next day, I was waiting in the lobby and suddenly a patient bursts out the door and says "they couldn't find the vein we have to go somewhere else" which I had read in other reviews happens more often than not. My turn finally comes, they take my blood and I go to pee and then I couldn't pee. So I drank my water bottle and was just going to wait but they tried to force me to leave and come back and pay the fee again. It was awful! I've been to plenty of other bloodwork places that allow you to wait till you can pee. Do not come here! I would also never pay cash here again in case they try to claim that they can't find a vein and that it's your fault. read more

Read the reviews, those are true! Other staffs are nice/ fine, but the front desk lady is so inpatient and rediculously rude. I get that sometimes you get tired of work or tired of talking to "stupid patients", but at least treat others with manners. If you don't want someone from your family (especially an elderly) to get yelled at in front of ALL other patients in the room, literally, ALL other patients, get humiliated, then get sent home, don't go. It's 2am now, and I still can't stop thinking about it so here I am. read more

I had read prior reviews of this business. All of them sounded fairly bad; however, I was in the area and it made sense to go to the location. I got there yesterday just before 2:00pm. The place was clean. It has a very small waiting room. There are 5 chairs. There were two people ahead of me. The receptionist was thorough and civil. The phlebotomist was friendly. While she could not locate the usual vein in my arm and had to "poke" me again I was left with no bruising at either site. The wait and the service did not even take 18 minutes. I will go to this location in the future. I hope you have a pleasant visit like I did. read more

Not so friendly receptionist. Don't come here if you have a choice to go to other branches. Also, they have a sign that says "CASH ONLY" but they actually accept credit card if you tell them you have no cash read more

Sun Clinical Laboratories - 4th DAY - Laboratory Testing Near Me - Los Angeles, California

The front desk staff are rude so be prepared. Very small office but easy to get to. Plenty of street parking!

I've been coming here for a couple of times. The services isn't great. The staff is always impatient and sometimes rude. I no intimide to go there because it's the closet and I can't drove. So therefore..I have to put up with it for now. Overall it is poor when it comes to the staff. Frustrating. read more

I went to this lab for the first time and had a very bad impression of the place, very dirty, the receptionist had a very bad attitude towards all the patients. They never took my blood and I had to go back the next day because they needed me to bring urine and stool tests. I went on an empty stomach and asked for permission at work. I explained that I could take my blood and do the urine test and the next day I could bring the stool test. She said NO. In short, I had never been in such a disgusting laboratory. I DO NOT RECOMMEND IT. read more

Crowded, incompetent staff, rude receptionist, complete disregard for clients' privacy, and not very clean. I do not recommend this facility. read more

Super rude. Was the only client and had to wait over half an hour. Went outside quickly to put more money on the meter and when I came back in they skipped me.. and had to wait even longer. Bathroom disgusting, overall bad. Unfortunate my doctor had to send me here. read more

I will never come here!! This was so upsetting on how I was treated at this office. The patient standing behind me negatively impacted me to conduct my affairs. Her lack of consideration for privacy, her blatant disregard for my space, the lack of confidentiality in the facility, and poor quality of care. The staff didn't practice any HIPPA compliance, confidentiality, or privacy policies. I am a black American woman and I was super embarrassed on how I was treated. This is not ok. This clinic should be ashamed of how they handle those that are not from their community. This is wrong. read more

Trying to put emotions aside, but I had tried twice this week to have routine blood draw and the phlebotomist (though nice enough) was unable to locate a vein. That never happened to me before. He tried 4 times on the first day, and then gave up and sent me to another location with a 2 hour wait. Couldn't stick around for that, so I called a few days later and asked the receptionist if it was a different phlebotomist on duty and she assured me yes. She's also very short with patients and not trying to make the process any easier, too. When I arrived, lo and behold, same phlebotomist from before. He tried again--this time trying to find veins in my hands, which was painful. Again he tried 4 times in both my hands and couldn't draw any blood. He sent me to another location. The phlebotomist there took literally 30 seconds to find the vein and complete the draw. I was in and out in the other place under 5 minutes. I'll go there instead, and you should too. This place doesn't cut it in any way. read more

Thirty place . Service very slow. Do not come to this place. I waited very long time to get service. The receptionist very cruel . Don't come to this place. Restroom very thirty. read more

FAST. Checked in, blood drawn & out within 7 minutes! Staff was friendly & efficient. I went around 10am on a Monday no line. FREE parking in the back! I was honestly sacred to go here because of the reviews but it was the closest to my house & I didn't have time to drive an hour to a different location. The office was outdated BUT if you get me in/out that quick with only 1 stick I really don't care about updates that are needed to the building. I would go here again. Thank you! read more

When I went it was clean. It's an older building and the wait was quick, and I was happy that I found this lab that was open on a Saturday. Cons: it's been 2 weeks and my doctor still hasn't received the results of my bloodwork... read more

Don't not recommend this place. The lady who draws your blood seems like she doesn't knkw what she's doing. She literally poked me over 15 times. The place is dirty and they don't wipe down the table before next client uses. If I could give zero stars I would. read more

Been going here for years because Allied insurance requires to have lab workers done here. This place is horrible! You have to use public toilet for your urine sample. The phlebotomists are so rude and absent minded. They don't care about their patients unless you speak their language. read more

Staff were INSANELY rude. Front desk told me I didn't need an appointment yet I had to wait 45 min and she told me my mom's insurance was expired when it clearly wasn't. Then the lady taking my mom's blood was yelling and telling me she can't find the vein and kept poking her and hurting her and then proceeded to tell me it's not possible and told me to leave. I went to another place and they were able to take the blood and do everything so smoothly. I highly do not recommend and based on the previous reviews this place should be taken down. read more

They wanted to take blood from my child's vein because our doctor said we should do this. On Wednesday 12.06.2023, a nurse who tried to do this crippled two of my daughter's hands!!! She stuck the needle in and picked at the skin in search of a vein, if you realized that you couldn't do it, you shouldn't have continued, but she asked for a second hand! And she said that my daughter was crying a lot! Of course my baby was crying, it's a baby! As a result, she pierced her other hand as well, and no result! Then I stopped her because even for me an adapt it looked weird. Probably, nurse was about to hurt her leg I don't know that's crazy. My daughter still cannot calm down from the shock she has experienced! If you don't know how to do it right, why are you even working there! How can I now calm the child from the fear of going to the doctor? Two hands were hurt, and no blood was taken for test! I'm afraid now that her hands will turn gray! If my daughter gets sick, you will be responsible for it! read more

This place is dirty, the bathroom has no soap or paper towel when you need to use the restroom for a urine sample. They have a makeshift blood draw station. They put zero money into their investment of this "clinic" the elbow cushion is made from paper used as sanitation and wrapped with clear packing tape. I honestly don't know how they pass health and safety inspections. I think I need to share my observations with the city of Los Angeles Public Health and the state public health. The only "clean" clinic is at their "headquarter" The rest are run down and absolutely disgusting. If you have ever had your blood drawn at Quest or Labcorp, this place is like getting your blood drawn at a hoarder's house. There's a reason you see "no photo" in their waiting area! One time I saw a short person getting their blood drawn and she had her arm above her heart because the armrest area was too high for her, they had a problem getting blood from her! they clearly don't know anything about physiology... read more

DO NOT GO HERE-I REPEAT SAVE YOUR MENTAL WORRY AND YUR HEALTH. IT IS DEPLORABLE, THE BELOW REVIEWS ARE NO EXAGGERATION. The technician that is drawing blood, re-uses the blood draw tube. After each patients she acts as if she will place the tube and extra items in the bio-hazard container, but she doesn't she waits for you too look away and then acts as if she just opened a new one, but she uses sanitizer. the chair, table and elbow pad are covered in tape and are fallen apart with nails exposed. Their bathroom is dirty, no toilet paper in waiting if needed, bathroom sink does not work. Paper towels are exposed , soap for lab sink is covered in calcium deposits. Patient information is exposed. COVID - 19 POSTED HOURS DO NOT MATCH HOURS LISTED HERE. THE RECEPTIONIST AND HER CO-HORT OPT TO SPEAK IN SPANISH , WITH CLIENTS PRESENT. UN-KNOWINGLY TO THEM that there are non Latinos , that speak fluently,Not a good look for their conversation either they discussed the next door shop keeper and how she's rude toward waiting patients standing in front of her stall.whilst the lady intaking patients was just as rude to paitients who were both elderly and no cooperative. She was cordial to her regulars and myself of course( she knew better)! read more

I called in to check what time are they taking their last patient and the lady who answered the phone said they're only open half day and if I can make it by 1. So I left work early and rushed over there before 1 and the door was locked. I believed I saw someone behind the counter through the door quickly hid from view. Tried calling the office multiple times and got no answer. If these people aren't here to service patients then they shouldn't be in business. read more

Dirty. And most of all, they REUSE the blood tube holder over and over again. I caught the lady red handed and she was brushing it off and changed to a new one after me. But i was using the old one which god knows for how many patients. I'm afraid I'm gonna catch something. This place should be shut down. They wanna cut cost by not changing the blood tube holder, I'm sure this bad practice happens in every single of their locations, I'll never come to this place again and if I catch anything, I'll def sue this place! read more

Dirty place. They aren't open when they say they'll be. The entire place closes down for lunch, even though that's when people who are working can actually take time to run errands. When working with the public, a place should never just close down entirely during business hours. SOMEONE should be there. I had to go four times to get things figured out down there, and the fourth time, they were just inexplicably closed. Seemingly for the day. No warning, so sign saying, There's an emergency, sorry for the inconvenience. Just nobody there. So I changed doctors so I could go to another lab. read more