They deserve more than 1 star!…read more Service was quick and staff were nice. Very professional. There were a few people ahead of me but still I was done in less than an hour. They only accept cash for payment.

I visited the clinic at 11 a.m. and left at 11:30 a.m. The process was incredibly smooth, quick,…read moreand straightforward. There was nothing to it. The technician who drew my blood was exceptionally calm, attentive, and friendly. She even inquired if I had ever fainted and then paused to express concern. She reassured me that I shouldn't worry and advised me not to look at the needle. She was fantastic. I didn't even feel the needle penetrate my skin, nor did I experience any pain while she was drying my blood and other vials.

Went here to get my H Pylori test done. The lady who deals with all incoming patients is kind and…read morecaring and will make sure that you are taken care of on time. I didn't set an appointment and was still able to get in within 60 minutes of my arrival time. This is definitely the best Quest Diagnostics location in the DTLA vicinity. Many other locations that are nearby are sadly beatdown and not exactly where someone in their right mind would want to get their blood drawn.

Made my appointment online, showed up early, and they actually took me in ahead of schedule--love…read morethat! In and out in under 10 minutes, no drama, no waiting around. The clinic itself is clean, bright, and tucked on the 8th floor with a waiting area that's simple but sufficient. Bonus points for the exam rooms: spotless, well-lit, and with a killer view of Little Tokyo and (I think) the San Gabriel Mountains. Who knew blood draws came with scenery lol The technician was polite, friendly, and had me chatting so I barely noticed when it was all done. Honestly, if you need quick lab work, book an appointment here--it's smooth, efficient, and painless (literally).

I showed up about 20 minutes early for my appointment just in case I had to wait... especially…read moreafter reading all of y'all's reviews..., but they actually saw me almost right away and finished before my scheduled time , such a nice surprise! I was a little cautious pulling up because the outside isn't much to look at, but once I went inside, everything was super clean and organized. I hate getting blood drawn with a passion, my veins can be tricky & it's so uncomfortable for me, but my technician, Dara, was 10/10 amazing! I had to get alllot taken and she was kind, professional, I barely felt a thing and made me feel really well taken care of.Honestly, I wish every tech and nurse was like her. Highly recommend.. especially if you usually get nervous about blood draws!

2/27/24 I have to admit, the facade is hella shady looking lol…read more But why a 4 star? I will overlook the outside view, the small parking lot but my experience was pretty good. I had a 2pm appt and entered the facility at 1:45 and there were 2 kiosk to check in. There was no one there and I was skeptical already. I entered my phone number & it asks for my ID as it instructs me to place it to be scanned. Then it asks if I want to use my insurance to pay for today's appt & if so to scan my insurance card, done. I wait about 3-5 minutes & more customers roll in and my name is called. The staff who took me & performed the necessary requirements is named America. She's friendly & efficient. She proceeds to ask appropriate questions, then informs me what the appt will entail: vital signs, labs & a urine sample. She draw my blood w/o any issues. She directed me to the restroom to provide the sample and just like that, I was done. Easy peasy! Maybe I just got lucky because when I left, there were about 6 people waiting to be seen. This location did a good job providing the necessary services.

Briana was absolutely amazing! I love her energy and she was very efficient. She followed up with…read moreme the same day to let me know she had sent out my lab work. I highly recommend her!! Thank you, Briana!

Briana was punctual, friendly and best of all gave me a poke that I didn't even feel! Usually…read morephlembotists have to give me a few pokes but Briana got it on the first go and I seriously didn't even feel it! Loved that she came to me...saved me a lot of time. She took my labs and even sent me a picture of the FedEx tracking so I track my labs in route. I've used other mobile phlembotists but Briana has been the best. Would highly recommend her.

I needed to get labwork done and this location had the availability for me to be seen the next day…read morethrough the app. This location is in a small center with very limited parking spots, it is also tucked in the corner, easily missed! Check in was simple, and I only had half of my lab work. I did have my lab work number so they were able to look that up. The staff was super friendly and I was in and out within 30 minutes. I did notice some supplies on the floor and gloves on the floor. Im saddened to say that this location is not a 5-star location. There needs to be some TLC for the site. Im giving 4 stars because of how nice the staff was, but they could use a facelift.

I arrived at 6:30 when the place opened. Im still here waiting in line outside in the cold along…read morewith 16 others. They only let a few people in at a time. This is unacceptable as many (elderly) people come this early to get blood work while fasting and they have diabetes. It is now 6:55 a.m and I and the now 19 others are still outside waiting in the cold. DO BETTER !

This was the worst urgent care ever! Do not book an appointment through Solv for this location. I…read morehad an appointment for 9:45 am and was told by the app to come at 9:30 am. The doctor was not available until 11:30 AM!!! I also had to walk a block to get MY OWN COVID test since they did not believe I was COVID negative. I was sitting and waiting for over two hours sick out of my mind. Staff is the worst and incredibly rude. I don't know how any of them are medical professionals. They informed me to wait outside and never came out to get me, even after my COVID test was NEGATIVE. I waited outside with chills for 20 minutes. I'm completely shocked that this how they treat their patients, by the way you must buy your own covid test which is why I took a field trip to CVS. How awful, I hope this location closes down! What a terrible place and rude staff. I've never had an experience like this before in my life! Go to another place!

Friday evening I stepped on a tiny piece of glass in my home, so off to the Urgent Care I go! This…read morefacility had great yelp reviews and was close to my home, so I gave it a chance. I'm so happy I came here! The place was extremely clean and organized in-take process. The doctor and his nurse, Blanca, made sure I was comfortable as they tended to my wound. Tiny piece of glass is very hard to find, and they took their time to make sure it was out without causing me major discomfort (they had to numb my foot as the issue was right on my heel eeek)! An hour later, I was hobbling back to my car with gauze and ointment that they gave me. The icing on the cake was a call from Blanca that I just received. She called me to check in and asked a few questions to make sure it was healing correctly. Customer service like that is so rare, and considering the reason why I came in which wasn't too serious, I sincerely appreciated that human touch. It says a lot about the caretakers!! ‍

Dr. Romer and Mitzi are the best chiropractor and nurse that you could ever have. They have great…read morecustomer service very understandable and they work with your pain perfectly.

I went in for a pre-employment physical, and honestly, the experience was really disappointing. The…read moreMA who helped me I believe her name might have been Roxanne, a big, tall woman with curly hair just didn't seem confident or comfortable with what she was doing. She moved very slowly, and when she tried to draw my blood, she missed my vein. After that, my arm ended up badly bruised. It was painful, uncomfortable, and not what I expect from a clinic visit. I really hope the clinic takes this kind of feedback seriously, because no one coming in for something as routine as a physical should walk out feeling worse than when they arrived.

John has a friendly, professional demeanor. He arrived on time and completed the blood draw…read morepainlessly in minutes. Would definitely call him again the next time I need lab work.

I used John for a blood draw for my wife and I. He was ultra efficient, on time, executed…read moreflawlessly and I wouldn't hesitate to use him again.

I have been coming over for testing regularly due to work related reason. Staff was friendly…read more Service was fast as long as you set up your profile with the QR code. It is very simple. Staff was very helpful as well. Instruction for Covid test was explain before we headed over to the testing station. The results came back within 2-3 days. Will continue to come over and get tested if needed.

Welcome to an app that never works - welcome waiting for results that one then can't access! It's a…read morereally bad joke. Some kind of scam really.