Maybe you should pro rate your monthly pricing. No heat for the past week. I was told it might be…read morefixed by Wednesday. MIGHT ! Not except able for your patrons and your employees. Also no senior discount. 2/22/25

I loved the Alton Il location and the all the employees are very nice. However I verbally told…read morethem that I wanted to cancel. The girl did something on the computer and was told it was taken care of. Because of a family situation I did not micromanage my credit card, so several months later I discovered I was still being charged. I called the store and explained the girl on the phone again said taken care of. But she couldn't give me my money back that I needed to contact manager. I emailed customer service and was emailed back that I didn't cancel until last week when I signed the cancellation form that stated I had 90 days to request a refund. First I wasn't given a cancellation form 4 months again when I cancelled and I didn't sign anything last week because I called. I haven't stepped foot in the location in 4 months. I had heard about the shady billing but have definitely learned a hard lesson. I would take my business elsewhere as they (corporate) will screw you over in the billing. EXTREMELY POOR CUSTOMER SERVICE.

I saw Kristin yesterday for a first-time appointment. She did foil highlights and cut…read more EXCELLENT!!!! I will definitely be back and will ask for her. She took her time with me, asked questions, re-touched up an area that I told her was problematic. Very happy. Entire crew was friendly and welcoming.

I recently went to the Islands to get highlights and my experience was terrible. I guess I should…read morehave known when I called because they had every single day available for an appt. & every time slot available. Most salons are actually busy & have to check there schedules to get you in.The girl that was doing my hair(Kristen) was rude and unfriendly. The whole time she was doing my hair she didn't engage in any conversation with me what so ever. I brought in a picture of what I wanted & when she was finished my hair looked like the roots were touched up but that was it. Keep in mind that I asked for THICK blond highlights. Instead I got thin strands of blonde which didn't make my hair look bad but I didn't see much of a difference. She kept saying that's what I asked for, excuse me, I'm telling you that's not what I wanted at least have enough decency to fix your mistake.Then, I came home & my family didn't even notice that I got my hair done. If that's the reaction that I wanted then I would have dyed my hair from a box. I then came back to dispute the price b/c I was displeased & she said the only way she would fix my hair is if I paid double the price. & the reason my hair didn't look like the one in the picture was b/c my roots were grown out.. That's information she should have told me ahead of time. She should have said: hey, your roots are dark so it won't look like the picture & if you want the thick highlights it will cost more money. NOPE, instead she was extremely rude & then refused to fix my hair b/c I came back later that night b/c I was dissatisfied & didn't tell her immediately. Last time I checked I'm the customer & she should have ATLEAST been friendly & offered to re-do my hair. Unfortunately, I had to pay her the full price & I now have to go to a different salon & pay even more money because she couldn't do her job. I highly recommend that you DO NOT go to this place for ANYTHING. HORRIBLE CUSTOMER SERVICE.

It was my first time there and I got a facial by Tara. She was very down to earth and not pushy at…read moreall . I will definitely go back to see her. My only only minor complaint was I would of like more relaxing music . Again super minor .

I stumbled upon this place by accident and I'm so happy I did. Whitnie is AMAZING!! So friendly, so…read morethorough. She makes you feel completely relaxed and comfortable while also being quick and efficient. Also, as an added bonus, she makes her own oils and gifts them to you after each appointment -- works wonders on ingrown hairs! I highly recommend Whitnie, if I could give her more stars I would!!

Good place to have a birthday party for kids. Large play area and tumbling mat. Also has a…read moretrampoline tumbling area.

I just attended the "Summer Show" with performances from all the summer classes in dance, tumbling…read moreand cheer, and overall I'm less than impressed. The children were cute as could be in their costumes, but in the dance numbers in particular there was a bit too much shimmy and suggestiveness performed to songs with lyrics that were not age-appropriate. One was hard-pressed to see much, if any, of actual dance steps. If this was supposed to be the showcase for what a child could learn at Fitness & Fun, it seemed a bit too "pageanty". The one performance by the obviously advanced students, a beautiful contemporary dance number, only served as a disconnect; how does a child get from shaking her booty to that? As for the cheer, I know for a fact that the cheer groups learned many athletic moves but very few were seen here. If I were a parent contemplating enrolling a child in the fall sessions based on this show alone, I'd be looking elsewhere. The choreography relied entirely too much on the twinkle factor, disturbingly so. Not being a child beauty pageant fan, the similarity between that and this was a definite turn-off. It is also worth mentioning that there is an obvious parent "clique" at this place, and those outside the clique are treated with minimal civility at best by the front desk people. It would be well worth the drive to go elsewhere if one wants a child to actually learn dance.

Prompt and wonderful service. Came to my house AND a great spray tan. Couldn't ask for more.read more

From the owner: I am a licensed esthetician offering mobile spray tanning so that means I come to you, at your…read morelocation of choice so your home, office, or hotel room. I have a pop up tent about the size of a small dressing room and an extraction fan that will catch any overspray. The professional products I use are organic, vegan, gluten free, and never tested on animals.