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    Sumner Lawn Care

    5.0 (1 review)
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    Services - Sumner Lawn Care

    Lawn care

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    3 years ago

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    Fairway Green

    Fairway Green

    (49 reviews)

    Strong start, but long-term service became unresponsive and program-driven…read more---------------------------------------------------- I used Fairway Green for several years, and to be fair, the first couple of seasons showed real improvement in my lawn. Over time, though, the experience shifted from attentive service to what felt like a fully automated program. For the past two years, I made multiple requests to have someone come out and walk the property with me to address specific weed issues and overall lawn health. Those requests were never followed up on. On the occasions I was home during service visits, I spoke directly with technicians. Each time, I was told the issues I pointed out were already being handled as part of the standard program. Unfortunately, the results didn't reflect that, and there never seemed to be any real diagnosis or adjustment--just the same preplanned treatments. The biggest concern for me was the complete lack of communication. When I submitted a cancellation through the customer portal, there was no response--no confirmation, no follow-up, and no attempt to understand why I was leaving. The service simply stopped without acknowledgment. That final interaction told me everything I needed to know. This operates as a sales-driven program, not a service-driven partnership. If you're looking for a set-it-and-forget-it lawn program, this may be fine. If you expect responsiveness, accountability, and a willingness to actually evaluate and adapt to your lawn, that was not my experience.

    Keep the Ring or cameras active with this group. Didn't return my call, had to follow up a second…read moretime. They charged my account after saying they wouldn't. I cancelled the service and my bank has stopped any payments to them. I gave this company a second chance. They fouled that up again. You can do better for lawn service. They are probably cheaper for a reason. They get one star for the nice lady who answered the phone. JMHO.

    Sumner Lawn Care - lawnservices - Updated May 2026

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