Dr. Cook and all of the staff are always very sweet and welcoming during my appointments and make…read moreme feel comfortable! I have been going for a few years now and I have never had a bad experience! I will continue coming to Advanced Skin Treatment Center!

Very competent board certified dermatologist. Love going to her to have my best skin! Heyread more

We went today and felt that our concerns were addressed. Our time was valued but we were also not…read morerushed. We felt that we had quality expert care and advice for our skin care concerns.

The wait time was minimal. the Dr. was pleasant and informative and answered my questions. My skin…read moreissues were addressed and treated. I was very pleased.

Amazing as usual!!! Service is top notch!!!! Friendly atmosphere!!! Wait time are usually quickread more

Friendly staff, takes an hour after appointment time to get called back. After being called back…read moreeverything else is pretty quick.

I am absolutely appalled by the way my mother was treated at this dermatologist's office in which…read moreshe has been a patient with for many years. My mom has macular degeneration, which severely affects her ability to see, and when she politely asked the front desk staff for help filling out her paperwork, she was coldly told she would have to do it herself or reschedule. She did her best to fill out what she could, and while she was still trying, the receptionist loudly yelled across the waiting room asking if she was done yet. When my mom replied that she wasn't, the woman shouted back that she would need to reschedule and would be charged for a missed appointment. This public humiliation reduced my mother to tears. When she approached the front desk again to explain that she had asked for help, she was told it wasn't their problem. My mother left heartbroken and embarrassed, slamming the clipboard down and vowing not to return. To add insult to injury, the very next day she received a certified letter from the office stating that due to her unprofessional behavior toward the staff, they would be dismissing her from their practice and would no longer refill any of her prescriptions. The sheer cruelty and lack of compassion shown here is beyond comprehension -- especially toward an elderly patient with a disability. No one deserves to be treated this way, least of all a vulnerable, elderly patient simply asking for a little kindness and assistance. I would strongly caution anyone, especially those with special needs or elderly loved ones, to think twice before trusting this office with your care.

I'm disgusted with this unethical and totally morally bankrupt operation. Dr. Miller won't even…read moremake an appointment for my 11 year old because my ex-wife owes him $103 from 2 years ago. I went in their office on Monday and tried to get my daughter an appointment. They said that she had an outstanding balance and couldn't even make her an appointment until it was paid. I ask how much it was and that I would pay it so that i could make my daughter an appointment. The receptionist said that I would have to call another place to get the amount and to pay it. I called the other place and they said it was $103. I offered to pay it. She said that I couldn't because it was under her mother's name and that it was sent to collections. So "collections" had to be paid. Fast forward to today(Friday, 5 days later) it was supposedly paid on Wednesday but they haven't been told so no appointment can be made. There's A LOT more "idiot component" details that I'll spare you but it comes down to this... I don't owe them anything and I can't get treatment for my daughter. Whatever my ex-wife owes them should not affect my 11 year old little girl or my ability to get her treatment. I am not liable for any of my ex-wife's bills PERIOD. I can pay them however they like! I told them that I would pay cash on the spot for her treatment but Dr. Miller would rather hold treatment to an 11 yr old little girl with a father who's willing to pay on the spot for $103 that her mother owes. It's a disgraceful and disgusting practice. This guy is supposed to be a veteran too. Veterans are supposed to be honorable, well, I'm a combat veteran with multible deployments and he is the kind of veteran that makes me want to puke. Way to protect and care for our little ones Dr. Miller. High Plains Dermatology, Please do not respond to this message with some weak, empty and meaningless message. I spoke to multiple people in your office and business office over the last 5 days and you had no answers and only one message and it was WE WANT OUR MONEY, even though you don't owe us, WE WANT OUR MONEY, WE DON'T CARE ABOUT AN 11 YEAR OLD LITTLE GIRL WHO'S DADDY DOESN'T OWE US MONEY AND IS WILLING TO PAY ON THE SPOT, WE WANT MONEY!!!! I personally know 3 other people that have had equally terrible experiences at this trash practice. After hearing my story yesterday a good friend told me he saw Quack Miller and was told to "stop using soap" when he had extreme psoriasis on his legs. He ended up going to Amarillo Dermatology and they gave him a couple of prescriptions and cleared it right up. No thanks. I hope anyone reading this goes somewhere else. WE ARE.

Dr Salcido was highly recommended by my primary physician for a dry skin condition…read more I find Dr Salcido to be very compassionate and easy to talk to. She has been very helpful in treating my condition and I am very pleased with the results. She is very knowledgeable and skilled in diagnosis and what treatments are best. I would recommend Dr Salcido and this practice.

I received excellent care from everyone. Procedures were quick, thorough and almost painless.. Will…read moredefinitely be returning.

I have seen Dr. Reynolds here at Palo Duro Dermatology 3 times now, and received excellent care…read moreeach time. This physician and his staff treat patients very well. He was recommended to me by a well respected physician I know personally, and have worked with in the Amarillo community. I was glad I chose Dr. Reynolds, and I have referred many people to him as well. If I ever have any dermatological needs, Dr. Reynolds will be the skin specialist I see. He has my confidence.

I scheduled an appointment with this dermatologist a couple weeks ago. I called today to cancel (…read moreover three weeks out) and was told by the receptionist that if I canceled without rescheduling, the doctor will never see me again. (Exact words) I've seen many doctors over the years, and I've never experienced a policy like this. Life happens -- sometimes patients need to cancel. To have a practice completely refuse to ever see you again simply because you didn't immediately book another appointment feels unprofessional and punitive. Healthcare should be about building trust and providing care, not enforcing arbitrary "one strike and you're out" rules. I chose to take my health concerns elsewhere, and I recommend others do the same if they value flexibility and patient respect

The doctor is very conscientious. She diagnosed my husband skin cancer on his eyelid when no else…read morehad. Everyone is friendly & professional

Her receptionist was the rudest person I have ever dealt with. She refused to give me any…read moreinformation and acted ticked off that she even had to answer the phone during the "downtime" b/c of Covid-19. As importantly, she said she'd have the "other receptionist" call me back, which never happened. A town as big as Amarillo deserves better doctors and staff.