What an industry! I was up north with my family for the weekend and came home to standing water…read morethroughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration.

I wanted to express my sincere gratitude for the outstanding customer service and honesty you…read moreprovided. Your efforts saved us more than 50% compared to other companies' estimates for the exact same scope of work something we're still amazed by. The third-party consulting firm was equally impressed with the quality and professionalism demonstrated by your crew. Please extend our thanks and appreciation to your technicians for the marvelous job they performed. We truly value your commitment to excellence and integrity, and we look forward to working with you again in the future. Overall the best prices I could find for full house restoration service.

We used Voda's professional services on June 4, 2025, for mold removal and remediation. Such a…read morebummer to have discovered mold behind two shower enclosures while we were remodeling, but Voda came in and saved the day so we didn't fall too far behind schedule with the remainder of trades needed to finish remodeling! (And, thankfully for us, the mold was caused by tile not being sealed in the shower niche where shampoo/bottles/soaps are placed - the mold wasn't from a plumbing issue.) One thing we found out while searching for a mold remediation company is that pricing is all over the place here in the East Valley. And after speaking with a few realtors, it became clear that not everyone can be trusted to do the work well. For our specific situation, we weren't sure if the mold had spread under the concrete floor of the showers. Two other companies said there was no need to remove the concrete flooring; however, Voda's estimator video conferenced with his remediation crew during the free-estimate-walkthrough and they were certain it needed to be removed in both showers. Voda was right - the concrete shower floors needed to be removed so the subfloor could also be treated. Voda was not the least expensive, but they were the most thorough and inclusive of all work needed to be done -- and when dealing with mold removal/remediation, as a homeowner, you want to know it's gone. Voda's workers are certified and they treat your home as if it was their own (possibly even better because it was incredibly clean when they left!). Also, an unrelated, third party environmental company tested the two shower areas after Voda was finished -- and our shower areas passed the tests! Voda works with insurance companies to help you if you have a claim, and they also work directly with homeowners (like us) when it's not covered by insurance. Given Voda's other excellent reviews online, we can agree with all the other 5-star reviews. We highly recommended Voda's professional services!

I experienced a flood in my home one week ago, I called Voda cleaning and restoration and Francisco…read morecame out immediately and set up all the necessary equipment. Over the last week he is action is greatly reduced the water damage in all, but eliminated the potential for mold growth Jeff Reagan, who is the owner of Voda, came out multiple times and rolled up his sleeves, resulting in a perfect outcome. During an emergency situation like I just experienced over the last week Voda is absolutely the company you can trust for great results. I will be referring them to neighbors and friends, and I will absolutely use them again if this situation ever arises again, thanks, Francisco and Jeff

I've hired Moser Restoration on multiple home projects over the past 8 years--including a full…read morekitchen remodel, bathroom renovation and more--and they continue to exceed my expectations every time. Their craftsmanship, reliability, and attention to detail are outstanding. The team is professional, easy to communicate with, and always respectful of my home and schedule. I trust them completely and wouldn't go to anyone else for remodeling or restoration work. Before you start your next project, big or small, give David a call from Moser Restoration!

The quality, service, and value were extremely poor. We had to call them back three times to…read morecorrect a botched installation, and it still wasn't fixed properly. Needless to say, we will not be using them again. We are now hiring someone else to repair their subpar work. The general contractor/owner never inspected the work of his subcontractors upon completion, which speaks volumes about their lack of oversight and professionalism.

We highly recommend Corey at Wall Tech Drywall! We had Corey come out to quote our drywall repair…read morefrom a plumbing issue we had. Corey had outstanding communication with calls, text, and emails. His quote saved us from having to use a large box brand drywall company who over charges. He came on time and completed the job to our satisfaction. He is also very confident in his work and stands behind it with making sure we were happy with the outcome. When his work matched the existing drywall, we were so happy!! We will be using him again for any and all drywall issues. Do not hesitate to give him the opportunity!! High recommend Corey!!

Corey at Wall Tech is the guy for all your drywall repairs. He is punctual, friendly, and…read moreknowledgeable. He provided stupendious repair work, matching the texture perfectly, at a very reasonable price. Most importantly, he's trust worthy. He was at my home all day on his own and he even took care of my dog. You'll have a great experience with Corey and he'll do the job right the first time.

Quick to respond and honest. I had a water pipe leak behind a wall and they came out, dropped of…read moretheir equipment to help dry out the wall at no cost. They were nice and genuine, they were there to make sure my house was taken care of. At no time did I feel that they were there to just get money out of me or anything. I'm grateful Boston and Krystal came out to make sure my water damage was taken care. I've recommended them to my friends and family and I couldn't be more grateful for their service!!

Amazing service. Krystal talked us through every step of the process and made this all as easy as…read morepossible...thank you for great service

This is a review for both of Preferred Choice's Divisions: Preferred Choice Restoration &…read morePreferred Choice Construction. You know I hate giving 1 or 2 stars reviews but here we go: Preferred Choice Restoration Review -The water softener burst on Friday 8/2 morning, damaged the garage, laundry room, hallway closet, foyer closet, most of the baseboard and partial of the walls inside the home. My plumber stopped the leak and he recommended Preferred Choice and Sarah would take care of all this for me. I should have done some research before just calling, I was just overwhelmed by this damaged and upcoming surgery. -Cameron Friday 8/2 in the afternoon from the Preferred Choice Restoration side of the company came out. He reviewed, marked it up, treated the areas with a spray, left 2 fan for the garage, and one for the foyer closet. He said someone from the company will call and/or come by to check on the process during the weekend. No one did called or come over to check until Monday. -Monday Luis came back to check, review the process, and let us know the demo team was coming out on Tuesday. -Demo team came out on Tuesday, tore out the garage walls, baseboard, grout, closet walls, etc They cleaned very nice after themselves in the house. The garage was a cleaned up ok. They left more fans and a dehumidifier. They did not check to see if all the electrical was worked when they left. I did not realized 30 mins later, some of the lights, garage door, laundry room, etc. was out. I had to call them to come back. They came back turned everything back on. -They removed my water heater during demo, so I assume everything was put back together. Not only we did not have hot water, but it started to leak from there they dwelled the pipes back on. I notified the owner Sarah about the issue. -Cameron came out on Saturday. He only came to remove the fans and dehumidifier. He did do anything about the leak from the water heater and the fact we have not had hot water in the house since they left on Tuesday. He told us to call my plumber to fix it. I notified the owner Sarah about the issue again. She told me to get a hold of my plumber as well. Very fortunate that my plumber is a neighbor and he came by on Morning morning to stop the leak. But still no hot water. I notified the owner Sarah about the issue. -Luis came back on Tuesday and figured out the issue, the demo team from 7 days ago never connected back the electrical element. We had hot water again. I was trying to run my laundry and found out the water spouts were not turned back to on from the demo team. Preferred Choice Construction Review -Jeff the Project Manager came out to see what is to be repaired. He gave me timelines and did call when he was suppose to to advise me of the process. -The construction crew came out on 8/22 Thursday almost finished with the walls, baseboards, paint, etc. They cleaned up well after themselves. -Then 8/28 Wednesday, the Quality Manager came to complete the rest of the repairs, paint, grouts, and review the work. I showed him the constructed areas and what is still left. He first argued with me and did not want to fill the gaps (were the grout was). I was like your company tore it out and I need to back to seal the gaps left by the new baseboards. He said it is not side of the companies issue. When he left I noticed gaps and cracks everywhere (see my pictures). No, I did not call the owner Sarah this time. I had surgery the next day and I did not want to deal with the stress of all horrible experiences with both Preferred Choice Restoration & Construction. I am 1/2 way recovered from my surgery today and now I still have to deal with the gap and grout issues. What a headache! I would not recommend this company to anyone.

Do NOT work with this company! This is my experience with this company from my point-of-view. My…read morehusband and I called this company after a plumber mentioned seeing mold under our kitchen sink. A guy from Preferred Choice Restoration company came out and told us how much it would cost to fix. The guy quoted us $1000 and said that they'd pull everything out right away, and then in a week or two, after the cabinet came in, put everything back (a summary of the conversation). We asked if there were any additional costs, and he said, no, and that they'd get a contract out to us stating that it wouldn't be more than a $1000, no matter what. We got the contract, read it over, and signed it. They came out and pulled everything out. Then, a few days later, we got a new contract and a bill for $4,027.08... to put everything back in. We called and got a hold of the manager, who said there was a line in the first email that said it was for demolition and dryout only, so said that's all it contained, and we have to pay 4x as much to put everything back in. We argued with him for awhile, and he didn't care. He says he doesn't believe his guys didn't tell us there were additional costs, and that there's basically nothing they can do for us. So, we owe them $1000, and then have to find someone else to put everything back in. These guys were SO smooth. We really trusted them and thought they were good people. I can't stress this enough. They really made us feel like we were in good hands. I honestly don't know what we could've done differently... except for notice that ONE line. We're going to be filing a complaint with Arizona Registrar of Contractors and anyone else we can file a complaint with. Steer clear of them! This is the worst company we've worked with since owning a house. Also, I attached the line in the contract that suggests they'll be replacing everything, and the line at the bottom of the email we never even saw, because we clicked and opened the contract as soon as we got it. I don't know how the line at the bottom of the email negates all their other promises, but, apparently, it does.

United Response did a great job recently repairing several water leaks from the last heavy rains…read more The crew left the site the way they found it. We are very happy with the response and work. Tx.

Service and response time were excellent. Kandon was a pleasure to work with and helped keep our…read moreproject on task. Would highly recommend. Robert was always very quick to respond with any questions or concerns we might have and kept our project moving along smoothly. Thank you for the excellent work.