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    Summit Pointe Senior Living

    5.0 (2 reviews)
    Open 8:00 am - 8:00 pm

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    Grand Living At Indian Creek

    Grand Living At Indian Creek

    3.0(2 reviews)
    3.2 mi

    I moved my mother to Grand Living at Indian Creek in September, 2025. She loves it there, and our…read morefamily loves having her there. The place is beautiful and immaculately maintained. The meals truly are chef prepared and they are delicious. Every member of the staff we have met have been kind, caring and helpful. If you're considering senior living options, Grand Living at Indian Creek should be at the top of your list.

    I moved my father to Grand Living at Indian Creek in September of 2022, beginning in Independent…read moreLiving. I am in the process of moving him out. If you are entirely healthy and need no help of any kind, it is a lovely facility with lots of wonderfully planned activities thanks to Larinda, the Facets Director who took over that position last summer. Prior to Larinda, Facets was just OK. The care given for Assisted Living used to be decent but has crashed to neglect levels. Housekeeping is definitely surface only, they have ruined my father's clothing doing his laundry, items have disappeared, the care contract has not been maintained, medicines have been improperly administered. A man was killed due to neglect in the horrendous memory care unit last August and another man was severely injured on January 31st of this year, also due to neglect in the memory care unit. The leadership staff has seen major turnover and the care staff is a revolving door. The area director, who has only three units in Iowa to oversee, is entirely absent, doing her job remotely from South Dakota. Unless you are entirely capable of taking care of and advocating for yourself, run in the other direction as fast as you can!!!!

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    Terrace Glen Village

    Terrace Glen Village

    3.0(2 reviews)
    2.2 mi

    My parents recently moved into Terrace Glen. They were needing a bit more help especially with…read morecooking so this was the perfect option for them at this time. Chelsea, the marketing director, has been so helpful and has helped make this move as easy as possible. Terrace Glen is such a friendly place and everyone from the receptionist at the front door to the maintenance men have been so welcoming. It's stressful to move at any age but when you are in your 90's it can be overwhelming. We looked at several senior living communities in the area and chose TG. We are so glad we picked Terrace Glen & we feel fortunate to have such a great place so close to us! We definitely recommend looking into TG if you are searching for a senior community.

    My Mom has been a resident in assisted living for close to 3 1/2 months. My sisters and my Dad…read morehave been taking turns with her in her room for B/L/D as she needed a bit of support. Currently, she can eat some things on her own, but still needs assistance. She suffers from Dementia and Parkinson's. Due to swallowing issues, she has trouble with bread products and harder stuff such as raisins. My sister had been creating a menu with things crossed off and items circled for about 3 months. We like to work with her in the privacy of her own room. The last 2 months have been difficult. The staff is obviously NOT happy with our arrangement. There have been times when I had to request a different tray, as items were incorrect. As have my Dad at lunch and my sister at dinnertime. Staff has yelled at me with people in the dining room that I could not sit with my Mom. Even though my Dad and sister had been doing just that occasionally. Most of their anger seemed directed at me. Customer service seems to go out the window, as no one there has any idea that when people get upset they may raise their voices. Or swear. Today, I walked in and my mom was sitting in the Dining Room with a pile of pancakes or such in front of her. She was drinking coffee. I said 'let's go back to your room'. I retrieved her menu and went back out. I walked up to the counter and waved it and said loudly 'my Mom could choke on bread. It's not on her menu'. A gal behind the counter told me Mom has the right to say yes or no. Seriously? DO they ask all of their customers suffering for dementia the same question? My Mom can't even recall saying yes or no minutes later. It seems almost to me that the Staff is having pow-pow's and trying to come up with new reasons to frustrate us. Today, I learned my Mom needs to be 'supervised'. Two people came to my Mom's room and the gal said 'you need to calm down'. Now, I do know that IF you want to de-escalate you would not tell someone to "calm down". My Mom could of choked and died. There is nothing they could say that would de-escalate me. The gal turned to leave, and with her back to me said 'Have a Great Day!". Hmm. Wonder what she had wanted to say instead? SO... today, they kicked me out. Because I told them it was the wrong meal and I said a swear word. My Mom could of choked and died. They won't even admit it. Take you own Mom and Dad to them at YOUR OWN RISK.

    Northbrook Manor Care Center

    Northbrook Manor Care Center

    3.0(2 reviews)
    4.4 mi

    This a very nice place and the people that work there are so caring and friendly. My Grandma was…read morevery happy here for 5 years. We never had to worry about her. The nurses were very knowledgeable and helpful and the food they served was better than what I eat at home. I highly recommend this place

    My grandfather was in the facility for a couple weeks. He has Alzheimer's and had developed…read morepneumonia that left him weak and my grandmother was unable to care for him at home. After he was in the hospital for a few days they released him to a care facility to regain some strength so he could go back home. He took all the prescription for the pneumonia but once the prescription was done, many of the same symptoms started resurfacing. It was clear to us that he was probably experiencing another infection but the nurses would do nothing to test for it but take his temperature. Several days went by and he started to deteriorate faster and faster. He was having a hard time keeping his eyes open, he was all of a sudden not able to chew his food well or swallow and he was becoming somewhat unresponsive. The facility wrote it ALL off to "Advanced Alzheimer's" when just days before his medication was up he was doing okay. He eventually registered a fever when they took his temperature which was enough to get him back to the hospital where they did discover that he had pneumonia again. He was also SEVERELY dehydrated and had a horrendous yeast infection. He was NOT cared for at this place. I don't know how the yeast infection got so bad but it was just AWFUL. Once he was in the hospital and they gave him fluids and started clearing his infections he became more alert and responsive. If they would've taken care of him he would have probably regained his strength enough to have been sent back home so my grandmother could care for him. Now he's back in the hospital. I can't even being to describe how upset my family is with this place.

    Summit Pointe Senior Living - assistedliving - Updated May 2026

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