We are so happy our Mother is at Summit Point. She is very happy there, loves her apartment and the…read morestaff. They have kept her safe during the Covid epidemic. We especially love the cheerful receptionist, Esther. You go to her with a question or a request and she does what it takes to help or accommodate us. Thank everyone who make it a five star place. Dave and Madilyn Beaner

My parents moved in to Summit Point Nov. 2015. The staff is fantastic! Lots of activities…read moreavailable, if you choose to join in. Very friendly residents, and a few dogs. Harley (the dog) had 100 guests at her birthday party ; ) Regarding the food, some dishes are better than others, but always plenty to choose from. The apartments are nice. Back to the staff, I can't say enough good things about them. My mom loves her housekeeper. The wait staff is very good, many are sweet as can be. The receptionists are always friendly and helpful. My dad passed about 8 months after moving in. Two of the management staff, Kathy and Sara, came to the funeral. Kathy even came to visit dad and the family while he was in hospice at another facility. It was very touching. Such wonderful, kind ladies. If you are in need of a senior living home, definitely look at Summit Pointe.

The staff are caring, compassionate, and truly dedicated to the residents. The facility is clean,…read morewelcoming, and communication with families is excellent. I appreciate the kindness and attention given to each resident. Highly recommend!

If you want to see your loved one have a valued life do not send them to this place, Horrible…read moreplace. 2 Gentleman lost their lives this year one in February and one in June because of neglect. State has released the report and justified the neglect charges. These two men were ultimately murdered by the nursing home. Adult Dependent abuse or Neglect is Murder. Of course they will make excuses that staff turnover, etc, but these were PEOPLES lives. NO EXCUSES ACCEPTED..

My parents recently moved into Terrace Glen. They were needing a bit more help especially with…read morecooking so this was the perfect option for them at this time. Chelsea, the marketing director, has been so helpful and has helped make this move as easy as possible. Terrace Glen is such a friendly place and everyone from the receptionist at the front door to the maintenance men have been so welcoming. It's stressful to move at any age but when you are in your 90's it can be overwhelming. We looked at several senior living communities in the area and chose TG. We are so glad we picked Terrace Glen & we feel fortunate to have such a great place so close to us! We definitely recommend looking into TG if you are searching for a senior community.

My Mom has been a resident in assisted living for close to 3 1/2 months. My sisters and my Dad…read morehave been taking turns with her in her room for B/L/D as she needed a bit of support. Currently, she can eat some things on her own, but still needs assistance. She suffers from Dementia and Parkinson's. Due to swallowing issues, she has trouble with bread products and harder stuff such as raisins. My sister had been creating a menu with things crossed off and items circled for about 3 months. We like to work with her in the privacy of her own room. The last 2 months have been difficult. The staff is obviously NOT happy with our arrangement. There have been times when I had to request a different tray, as items were incorrect. As have my Dad at lunch and my sister at dinnertime. Staff has yelled at me with people in the dining room that I could not sit with my Mom. Even though my Dad and sister had been doing just that occasionally. Most of their anger seemed directed at me. Customer service seems to go out the window, as no one there has any idea that when people get upset they may raise their voices. Or swear. Today, I walked in and my mom was sitting in the Dining Room with a pile of pancakes or such in front of her. She was drinking coffee. I said 'let's go back to your room'. I retrieved her menu and went back out. I walked up to the counter and waved it and said loudly 'my Mom could choke on bread. It's not on her menu'. A gal behind the counter told me Mom has the right to say yes or no. Seriously? DO they ask all of their customers suffering for dementia the same question? My Mom can't even recall saying yes or no minutes later. It seems almost to me that the Staff is having pow-pow's and trying to come up with new reasons to frustrate us. Today, I learned my Mom needs to be 'supervised'. Two people came to my Mom's room and the gal said 'you need to calm down'. Now, I do know that IF you want to de-escalate you would not tell someone to "calm down". My Mom could of choked and died. There is nothing they could say that would de-escalate me. The gal turned to leave, and with her back to me said 'Have a Great Day!". Hmm. Wonder what she had wanted to say instead? SO... today, they kicked me out. Because I told them it was the wrong meal and I said a swear word. My Mom could of choked and died. They won't even admit it. Take you own Mom and Dad to them at YOUR OWN RISK.

Winslow has been super. There are always room for improvements but the care has been appreciated…read moreas they have done well with my mother who has advanced dementia. My mom has not been the most cooperative and they have managed her well. They are always keeping me (her daughter) in the loop of any problems or improvements in her health so I know exactly what is going on with her. They have been phenomenal during COVID in their approach to the center's policies in keeping residents safe. They did experience the virus but I was happy to hear of the stats (number of recoveries) considering what was happening across the world. When visiting, I have found them doing nail care for her and even seeing holiday greeting cards from the Administrator's son's schoolmates (so cute were the messages!) I am treated with respect and understanding and I'm so glad my mom resides at Winslow House Care Center!

I had my sister there a few years back while in hospice care. The staff and manager of the facility…read morewhere wonderful to my sister, and her family as we where states away, they took great care of my sister in her final days alive. Thanks to them for their true humanity caring

Hello my husband has been in HOSPICE care at Harmony for 3 months now. I bring in our 20 yr cat in…read moreher bag on my lap in my wheelchair and the staff is very nice to me and let me have Smudges with me to see our guy. There so cool about it, the residents get a bit of a surprise out of her. She's so good and let's people pet her. I enjoy how they enjoy my emotional support animal, it helps me to. My guy is having trouble with the staff they don't wait for him to finish his restroom break they leave him in the bathroom and he can't walk anymore and no one answers the call lite from the bathroom so he's got to get himself back into his wheelchair and take himself back to his own bed. Which is a Huge thing for him to do, he's on oxygen level 4 and has stage 4 COPD with 20% lung capacity for oxygen in his lungs to supply his body with oxygen, so when he exerts himself his oxygen level drops down into the 60s. Cuz he overexerted himself. The staff is very nice and friendly and helpful and nice to me when I'm there for a visit with Smudges. I believe him when he tells me about the problems he's having with the staff and them not answering the call lites faster than he thinks they should, but he also told me that they aren't bringing him back his pain pills when he's asked for them either. So I don't understand how he's getting overlooked in these situations there. Isn't his needs important when he needs them? I'm a concerned Wife, Thank You, S.R.T.

As an agency aid, there are few places where I am made to feel welcome and Harmony Cedar Rapids is…read moreone of the few places that the other aids, nurses, administration, and residents all make me feel welcome and appreciated. I love getting to work here!

Love dr Dunn! She gets my back together quickly and I'm over all super impressed! Highly…read morerecommend!!!

I love going to Dr. Overman. She's super nice, professional, and I leave feeling so much better!…read moreShe will give you tips and exercises to do on your own to help strengthen and avoid further injury, etc. The clinic is clean and welcoming. I highly recommend Dr. Overman!

As a couple in our upper 80s, we love the IRL facility of the UIHC system. Many people ask us if we…read morewill move to be closer to our family, and we say, "Absolutely Not!" We have the best healthcare in the USA right here in Iowa City, and at our age, this is the highest priority. We especially appreciate the blood drawing staff at the IRL Laboratory. They are the best anywhere in the UIHC system. We appreciate the main hospital staff who are willing to come to the clinics of IRL. A huge thank you to the entire IRL staff.

I can't even describe as a parent how nice it is to have amazing healthcare available to my kids…read more Not everyone in the state of Iowa can say the same. Not only that, but to live minutes away from this location is a Godsend-- as I do NOT have to go to the main hospital for them to get the care they need. (Eek, I get the heebie-jeebies just thinking about navigating the parking and elevators.) Additionally, there is free parking at the IRL location. The staff is friendly here. The doctors are top notch. The building itself is well maintained and updated. I love the art throughout, as well. Absolutely no complaints. The fam popped in for flu shots and COVID boosters a few weeks ago (which I conveniently booked online via My Chart) and we got in with a minimal wait. The nurse was wonderful. Going to the doctor isn't always painless-- but this location helps make it more so.

Regarding the Amana Family Clinic and Amana Pharmacy - I have seen Sara Schneiders, PA for 13 years…read moreas a patient. We moved 100 miles away from her office 11 years ago and I still drive the 100 miles to see her as my health care provider. I'll never regret the drive. They have HUMANS that answer their calls, they KNOW me and remember me. They have office staff that has been there for years! They RETURN a call if need be, they refill prescriptions with ease and NO confusion to the pharmacy attached to their office in very quick fashion at the Amana pharmacy, which is another hidden GEM in the healthcare environment. I can get in possibly the day I call but if not the actual day, most likely the next day. This office is VERY BUSY but they care for their patients who need to be seen. Sara takes the time to know her patients and you never feel rushed. She is so intelligent, informed and compassionate. You'll never find a more CARING medical professional than Sara Schneiders or an office staff that cares as much as Amana Family Clinic. They truly are phenomenal!

I love this place! The doctors are so nice and go out of their way! You can usually get into an…read moreappointment within 24 hrs of calling.