I came to the Maple Grove location for a knee injection. The clinical assistant was friendly but…read moremisinformed and somewhat incompetent or unprepared. I am glad I found out before they injected me with cortisone because I requested hyaluronic gel. I was extremely satisfied with Aaron, Dr. Hartigan's PA. He immediately put me at ease, explained what I could expect going forward. I will continue to put my trust in TCO, but am highly disappointed with your clinical assistants

While I can't fault the care that my son received (one appointment - nothing extensive or…read morecomplicated), their billing department sat on the bill for 6 months before sending to insurance which resulted in us not being able to get reimbursed by our HRA. When I called to find out why they took so long to send the bill to insurance they tried to blame the insurance company. I had already spoken to the insurance company who had given me dates that proved Twin Cities Orthopedica sat on it for 6 months. When I relayed those dates the woman I spoke with was very aggressive and asked me what I expected her to do. I said I wanted to know why it took 6 months and she said that that's just the way it is. Very rude, very dismissive, very unhelpful. I would definitely reconsider going there simply based on their billing department and rude customer service.

The last thing I expected was to need rotator cuff surgery during a pandemic, and believe me, I was…read morenot happy to be going in person to see doctors, but this clinic is doing everything right, and I do feel as safe as I think is possible these days when I have to go to see my surgeon or my physical therapists. I agree with everything Leah O. said in her review about Dr. Aimee Klapach, and indeed, Leah's review is a big part of what led me to Dr. Klapach. Some people might think it's strange to find a doctor on Yelp, but I trust my Yelpers!! Before I went to see Dr. Klapach, I had been seeing doctors at FairView University for the better part of last year. I wish I had gone to see Dr. Klapach right away. I doubt she would have made me wait 8 months and jump through numerous hoops before telling me that surgery was inevitable. I can't ever get those eight months back, but thanks to Dr. Klapach, I am slowly getting back my range of motion, and I believe my pain is already less than it was before surgery, most of the time. I just had the surgery in December (which went great, by the way! They do it in an orthopedic facility, not a hospital, so my Covid fears were lessened), so it has only been a short time, and recovery for rotator cuff surgery is notoriously slow. But Dr. Klapach and her assistant Bradley are with you every step of the way, going above and beyond, to the point where the surgeon will actually pick up a phone and call you. Yes, I just about fell on the floor the first time that happened. Dr. Klapach really cares, and so do her staff. I am also really happy with the physical therapists on site. They do a great job, and are available by phone or email if you have questions about the exercises. Side note: They have recently re-branded to Allina Orthopaedics, but they are still the same great clinic with the same caring staff.

Look, I'm not gonna waste your time with all of my injury details. If you're looking at this page,…read moreyou're probably broken and vulnerable, and you just need to know the facts. Fact: "Expert" doesn't begin to describe Dr. Aimee Klapach, MD. She does 270 knee surgeries a year, a fact I kept repeating to myself when I was having anxiety spin-outs in the weeks before my ACL reconstruction surgery. That depth of experience matters when you're literally trusting someone with your limbs. Fact: She's a super conservative surgeon, bless her heart. She never tells me what I want to hear. She tells me what I need to hear. I don't want a risk-taking, skydiving bro giving me health advice. I want someone who's gonna tell me that "If it were my sister, I wouldn't do it" when I ask if I can fly to a wedding a few weeks after surgery because there's a small chance I could get DVT and die. She obviously didn't love disappointing me. But she takes her job seriously enough to be a firm advocate for my healing and my body, and at the end of the day that's what I need. Fact: Her work is excellent. I'm 9 weeks out from surgery and my knee is healing beautifully. I followed her directions and the result is that nothing has gone wrong: no infections, no mistakes, no risks, no mishaps. Just steady improvements day after day, which is all I can really ask for. Fact: She has an incredible team working with her. They called me the evening after my surgery to check in- which at the time felt like an incredible kindness- and when I have questions they always call me back within a few hours. Her scheduler was wonderful, and made sure we had everything we needed to prepare for surgery. I've always found it easy to book appointments, and Dr. Klapach goes to a variety of locations, making it easy to find a time and place that works with my schedule. I feel so lucky that I landed in her care, and can't recommend her enough.

I came in for a knee evaluation after tweaking it on a weekend hike. Instead of jumping straight to…read morethe worst-case scenario, we started with a practical recovery plan, and the visit ran right on schedule.

Billing office Department rude, interrupting, impatient and not helpful. If you want an invoice $6…read moreby mail, access on Internet and no bills mailed to you unless you pay. All I wanted to know was an explanation of services submitted to Medicare. The most. Negative experience ever. Just awful.

Ken is a master of Therapeutic massage. If you are looking for candles and incense or hot stones,…read morekeep walking. Ken works on athletes and injuries. To be honest, it can be painful, but after treatment, the issue is far better or even gone. Ken has many years of training and is an expert at what he does.

If you have a slipped disk, I wouldn't waste your money on the therapy consult. Basically, it was…read more$700 for them to explain the most basic stuff (bend with the knees!), then give me a black and white print off I could have printed from the internet for the cost of ink and paper. My wife also had a back issue and called them and said she might be a few minutes late due to construction right by the office. They said they couldn't do that and would have to cancel. She said no, I will be there. When she showed up, they made her sit for 10 minutes as THEY were behind schedule. TCO = Total Crap Operation.

Wish I could give zero stars. TCOMN is disrespectful, neglectful, and inconsiderate. Go get care…read moresomewhere where a team actually cares about you.

Dr Hunt was very professional and helpful. It is nice to go to a health care provider and not feel…read morelike you are being talked down to. He understood my issues and investigated to ensure there were no other issues. He and his assistant were very helpful and were junice people.

Wish I could give zero stars. TCOMN is disrespectful, neglectful, and inconsiderate. Go get care…read moresomewhere where a team actually cares about you.

Foot surgery is not fun. It is painful. It might also be painful not to have it. It is a scary…read moredecision to be forced to make. My wife made her decision and I forced her to go through with it. The old Joni Mitchell song comes to mind when you are faced with this situation. "Don't it always seem to go, that you don't know what you've got till it's gone." When you can't walk without pain and you start to change your lifestyle because of it, it tips the scales in favor of surgery. She heard through the grapevine about Dr. J. Chris Coetzee. She had the surgery three weeks ago. The clinic at the University of Minnesota campus was professional, friendly, and very caring. They listened to her fears and concerns and made adjustments. She came home very satisfied. They answered the calls that night when the pain increased and did what they could to help us through the difficult period. But the information they gave us on what to expect was accurate and did not pull any punches. We went back and saw Larry, the PA, after two weeks and he treated her with respect and tenderness as he removed the dressing and stitches. She is still recovering, but she is very thankful up to this point to have had such good care.

Every provider I have seen here, and I've been here a bit. With my shoulder injury and surgery and…read morea back issue. The staff are kind and thoughtful. I have gone to other places that make me feel like the pain and issues are just all in my head, but not here at summit.

Came to Summit after experiencing back pain for about a year. I had a prior back injury from 10…read moreyears ago and wanted to make sure it wasn't more damaged. Summit allowed me to schedule online so I made an appointment with one of the spinal drs/surgeons that specialized in compression fracture. I called after I made the appointment to confirm it went through and that I would meet directly with the doctor, which they confirmed. Day-of, my appointment was 30+ minutes late and I met with only a PA/NP that was moving so quickly I didn't even get to describe my problem - he even said if I actually told the doctor what I was experiencing he would tell me my pain was fake. However, he was able to refer me to get an MRI and meet with a non-surgical doctor, so I thought I'd give Summit a second chance. The 2 stars is because my MRI was timely, easy, and I was well cared for. I was able to schedule a follow-up within the next couple weeks to go over the results. This time my appointment was on time, but again I only met with the NP. She was caring and kind, but I could tell she was rushing a bit and it felt very rehearsed. I got a copy of my MRI released to me and a referral for PT and will be going elsewhere for care.

I injured my left shoulder quite awhile back and saw Dr. L. Pearce McCarty for it. For something so…read moreimportant, I was a little nervous with picking a physician since I had only lived in Minnesota for a short time and did not know enough people who had any recommendations. I was so thankful that I ended up with this doctor. First of all he is a good listener and not once did I ever feel rushed in any way. He made eye contact and is patient with any questions you have. He is professional and very knowledgeable and he tried to explore " other " options rather then just rush into surgery. I know Dr. McCarty also is a physician for some professional sports team players in the Minnesota area which helped boost my confidence. If you have a need for an Orthopedic specialist, I give my highest recommendation to Dr. McCarty.

Was very disappointed... Set up a appointment with Dr. Sevila for my husband had to wait a little…read moremore then a week to get in at a time that would work best for him in the late afternoon.. He received a phone call the day before his appointment that they had to cancel his appointment due to her having a meeting that will run over in to the time of his appointment.. Then they proceed to say he could get in to another clinic at 1pm almost two weeks away.. He needed the appointment to be after 3pm due to his work... First of all you had an appointment set for the day of a meeting they should of set the meeting up for after his appointment or could of called last week to let him know... He has been in pain and needed to be seen asap, and was willing to wait the week... Will not recommend anybody to go to them at all...Thank god I was able to get him into another place not affiliated with them in two days..