They were genuinely so kind!! I was traveling and already at the airport when I realized that I had…read moreforgotten my rubber bands. I didn't have time to head back so I tried to find an orthodontist that would have some so I could keep my teeth straight and stay on track. I called other orthodontist offices and weren't able to help until I called Park City Orthodontics! I called ahead and they said they were happy to help. I walked in and I said I had already called and they knew who I was right away! The front desk ladies had them ready for me. Couldn't be more impressed and grateful that they had them and definitely saved me from my orthodontist being disappointed! 100% recommend

Dr. Sumsion and his team did a great job straightening out my smile. I started with Invisalign, but…read moreeventually my lower teeth needed stronger treatment. Dr. Sumsion was very kind in communicating that we could stay the course, or wire up my lower teeth and be done quicker. I opted for the later treatment, and it was really pain free and simple. Park City Orthodontics office is very nice, bright and welcoming. Dr. Sumsion and his staff are super friendly. There's no anxiety about an office visit. Highly recommended!

I had braces when I was a teenager but that was decades ago. But no one ever told me that I was…read moresupposed to wear a retainer for the rest of my life if I didn't want my teeth to shift. Fast forward to August 2023. My bottom teeth were starting to really bug me with their alignment. I had considered those mail order aligners and right when I was about to pull the trigger I wound up purchasing a deal out of a silent auction that was donated by Miller Ortho. At first, the staff was totally friendly and excited to have me there. Almost like I was a celebrity because I bought this package. Flash forward to well over a year after beginning the journey, my teeth are still not straight and the plastic they make the aligners and retainers out of crack and wear down so that you can feel the roughness under your tongue. I've had to have the retainer itself replaced twice and each time cost me $250 beyond the package. Granted, one of those times it was lost but they already had a scan so there's no reason to charge that much. Not to mention that they can't even spare a new case after your $250 replacement retainer. It comes in a plastic bag. It's Park City I guess. But is that really a good excuse? The office itself is very clean and bright and not too busy. And the staff in general is made up of friendly women. There are no men in the office other than the doctor. Now that I am using retainers instead of aligners it does feel like I'm just someone they have to get through to get to a more important patient. Dr B didn't even come out to say hello when I was picking up my retainer. Also, one of the things I enjoyed about going there was that I got to be a big kid. If I wore their t-shirt, I would get this round chip they called a pog. If I made my appointment, I'd get another pog. If I scheduled another appointment I'd get another pog. You collect them and you can get something out of the prize cabinet. It's a cute little thing that encourages you to show up. I know it's meant for the kids since they don't have a lot of adult patients. It was fun to collect the pogs and get some 'free' nail polish. However, it kind of sucks when they take it away. When I came back 2 weeks later to have them check my teeth and order that $250 retainer, I'm told I'm done so I get no pog. How about just appreciating your patients? I'm technically considered not an "active" patient so I don't get a pog. Yeah I know boo hoo. They might think it's a small thing but when you start getting treated differently than you were in the beginning it makes a big difference. I really hope this last retainer will make my teeth straight. The doctor said it will be super tight and it may put a strain on the retainer. That's code for I'll have to pay more if it breaks. If that's the case I will go to an online retainer service. These things are too easy to lose that it shouldn't cost that much to replace. Overall I'm sure your kid will like going to Miller and you will appreciate the clean atmosphere but if you personally want someone to straighten your teeth make sure you consider all of your options.

After many years of let downs, disappointment, and being misled.... We found Miller Orthodontics…read more They came into the middle of his treatment and got us back to where we needed to be. From the doctor to the front desk to the dental assistants, this practice restored my ability to trust an orthodontist against. Not only were they appropriately priced, professional, and prompt; they did what they said they were going to do. You can tell by the pics posted below, we are very satisfied customers and highly recommend!

I live out of town and had my retainer crack. I was able to get in quickly to get fitted and have a…read moreretainer that fit perfectly within 2 weeks. The staff and Dr Blackham were both welcome and efficient. The price very reasonable. I would certainly go back if I had any future problems. Thank you All!

From the owner: Park City Orthodontics has a long history in Park City and the surrounding communities. We offer…read morethe latest orthodontic treatment and new technologies in braces for adults, teens, and children in a caring, positive, and fun environment. Our Park City team works together on your orthodontic needs, on your schedule, and in a family-friendly environment.

I can't say enough amazing things about my visit! Ali, my dental hygienist, is absolutely…read moreincredible--she's patient, caring, and really takes the time to explain everything. She made me feel seen and reminded me I am important, which honestly felt like a little gift to my soul along with my teeth. And April at the front desk is just as wonderful--friendly, warm, and so welcoming. From start to finish, these two made the whole experience feel comfortable, personal, and genuinely caring. If you're looking for a dental team that treats you like a person, not just a patient, Ali and April are it!.

These folks are great. I've been going to them since they opened and have always been very happy…read morewith their care. They are easy to schedule with, for emergencies, and go out of their way to be helpful. I highly recommend them.

We're new in town but the entire family has seen been in. They're located on the second floor in a…read moreolder building so immediately as you enter there are stairs or you can ride their chair elevator. I'm not sure about any other elevator in the building - FYI! The waiting room is a couple of chairs, a water fridge, and the front desk. Mel will greet you and she's very warm. But I've talked to her a lot when I scheduled our entire family AND scheduling my gum regression surgery. So, I've been seeing a lot of them lately. One thing I love love love is that I went in the day after my surgery and all the staff who has worked with me ALL came by to check on me. All of them! That's greatcustomer service. It really made me feel special! My sons are teens and needed to switch from a pediatric dentist to an adult dentist, since they have all their adult teeth. I couldn't be happier that this is their first adult dentist experience. As with any doctor or dentist, check with your insurance to see if they're a primary provider so you maximize your benefits.

**I strongly recommend staying away from this dental office.**…read more Unfortunately, I have now had **two very negative experiences here in less than a year**, both involving billing issues and the way my mom and I were treated as patients. The first issue was with my Invisalign treatment. **Before starting treatment, I specifically asked and confirmed that my retainers would be included in the total price. I was told that they were included.** This was not something that was implied or assumed -- I made sure to ask about it before committing to treatment. At the end of my treatment, however, I was charged **an additional +$300 for the retainers**. When I questioned the charge, they did not honor what I had been told when I signed up for the treatment. I gave them the benefit of the doubt at the time and thought perhaps it was a miscommunication. Unfortunately, I am now dealing with a very similar situation again, which makes me question whether this is actually a pattern. My mom recently had surgery at this office. **We paid for the surgery in full upfront, and we were specifically told that appointments related to the surgery would be included in that price.** Now, they are trying to charge us separately for a post-surgery consultation. On top of that, my mom previously had a cleaning there that cost **$70**, and now they are charging **$109 for the same type of cleaning** without clearly explaining the significant price increase or warning us beforehand. I am refusing to pay for services that I was explicitly told were included in the price we already paid. Rather than making a reasonable effort to resolve the situation, they have taken a position that may leave us having to go to court over it. What makes the situation even more frustrating is that **the front desk staff member is now refusing to speak with me directly about the issue.** Instead of trying to communicate with me and resolve the billing dispute, I am essentially being shut out of the conversation. The treatment experience itself has also been extremely disappointing. I have left this office feeling sore and in significant pain because one of the dental assistants was extremely rough and showed very little care toward me or my mom as a patient. I specifically complained about her behavior and explained that she was hurting my mom. Despite this, they continued bringing her into the treatment room even after we explicitly asked that she not be involved in my mom's care. I have never been someone who leaves bad reviews, but I feel this experience is important to share as a warning to other patients. And if the owner is reading this, I strongly recommend taking a serious look at your administrative management. The manager I dealt with was extremely unprofessional. Instead of actually listening to my concerns or trying to find a solution, she repeatedly said the same things over and over again. It felt like talking to a wall. There was **zero effort to actually make things right**. The most basic principle of customer service is to listen to the patient, understand the concern, and make a genuine effort to resolve the problem. Unfortunately, that did not happen here. After two negative experiences in less than a year, I will not be returning to this dental office for new treatments. Patients deserve to know exactly what they are paying for, to have agreed-upon prices honored, and to feel respected and properly cared for during their treatment.

Having two orthodontists at the same office offers a unique ability for each doctor to receive…read morefeedback regarding what care my child should receive. The nurses have impeccable bedside manner and both Drs. Wright are knowledgable, professional, kind and funny and straight up when it comes to discussing the care needed. Would recommend to anyone.

From the owner: Thank you for choosing Wright Orthodontics for your orthodontic needs! As you begin your treatment,…read moreyou might have some questions about orthodontics, braces and our office. This web site should help answer many of your questions. We commit to: Provide the most sound, advanced, state-of-the-art orthodontic treatment available. Strive to exceed our patient's expectations in all aspects of our practice and will execute treatment in a manner that will result in excellence of treatment results. Trust, mutual respect, and friendship are interpersonal characteristics that are not only critical to the achievement of superior treatment results, but also to the success and happiness of every-day life. We strive each day to provide an atmosphere that will foster these characteristics. Please let us know what we can do to help make your treatment a fun and meaningful experience for you. We hope that you will enjoy this time that we'll be spending together as much as

They focus on patient comfort, necessary work and privacy. Their care is top notch and very…read moreindividualized. The paraffin hand wax is the best and I highly recommend it before your cleaning so you can just lay there and relax while you get your cleaning!

I would not recommend this place. They did a poor job of doing a crown for me. It fell off within…read moremonths of them doing it. Over the following years I have attempted to get it reattached because it won't stay on costing more money. Finally it came off again and now I have to bite the bullet to buy a new one. There are better dentist in the area. Use one of them so you don't end up in a money pit for one tooth on a routine job.

Dr. Peterson has been a godsend! As a new resident to Park City, I needed to find a cosmetic…read moredentist asap as I had a front tooth bonding chip. I asked about teeth whitening too and the final results were natural seamless perfection. The teeth whitening was painless and 100% worth it. A couple years later my bonding looks the exact same as when I first got it. To my delight I learned about his extensive facial aesthetics. He is a perfectionist with Botox and can fix any issue. His customized placement is impressive (and this is coming from a seasoned Botox user!). Recently I tried a lip lift with lip threads and a half syringe of filler. The definition of my lip border and smoothing of lip lines is exactly what I needed. My husband also sees Dr. Peterson for cleaning and bonding. We are pleased to say the least!

This review is based on my personal first hand experience with the Dental practice and/or office of…read moreAdvanced Cosmetic Dentistry. My personal experience with this dentist office has been one that I'll never forget. I'll also never suggest this dental practice to anyone I know due to my personal first hand experiences. I had previously been a patient at Advanced Cosmetic Dentistry. Unfortunately, I again needed work done on two separate teeth, one that Dr. Peterson had previously worked on and another that required more immediate medically based attention, etc... Simply stated, after an initial appointment was made, a medical treatment plan was set into motion. I then returned for my prearranged appointment. During the follow-up appointment, the wrong tooth was repaired, and I was sent home with an apology from Dr. Peterson, with the promise of a quick repair on the tooth that was not repaired, etc etc... During further discussions with Dr. Peterson's office about the wrong tooth being repaired, the incident was blamed on a, "Communication miscommunication issue". Ultimately, I decided to give this dental practice anther opportunity to repair the original tooth, and follow-through on the repair work they had already started. As such, I made several phone calls to the dental office regarding my medical affairs. During one of these discussions, an employee of Dr. Peterson willingly and openly divulged and/or admitted that they had been recording our telephone conversations regarding my medical affairs. Since the employees admission possibly violated my HIPAA rights, I obviously reached out to the Utah State Health Department, and Dr. Peterson directly, etc... During this process, I returned to Dr. Peterson's office for another consultation (in person) to discuss the events that had transpired with the employee and to address my untreated tooth, etc... During this appointment, once Dr. Peterson learned that I had spoken to the Heath Department, I was then told by Dr. Peterson directly, "Any further medical treatment at his facility was contingent on weather I continued, or discontinued speaking to the Health Department about his employees actions". In other words, in short, this dental provider has literally tried to silence me from speaking with the Utah State Health Department regarding the actions of his employee by withholding further medical treatment, etc... Now I'm stuck with the most horrible dental experience I've ever had to deal with in my life time. I've literally been left with a deteriorating temporary tooth needing a crown, while the original tooth has still remained damaged and untreated for months due to what they have described as a "Communication miscommunication issue". Simply put, due to the situation I'm now having to seek out the services of an oral surgeon to review the dental work that was done. I'm also stuck in the position of having to locate another professional dental specialist to finish the uncompleted dental work and/or uncompleted repairs, in addition to completing the required forms for the proper Utah State agencies. Again, this review is based off my personal experiences with this dental provider... As such, I simply will not, and cannot recommend this dental provider's services, etc...

This location is a cool place to go just hand up they have a slow turnaround Servicess.read more

According to Park City Mountain resort, my boarding pass was not good for a free first day ticket…read morebecause it was an overnight flight! What the... I planned around this fun fact of a free first day ticket. They said NO WAY even if I had the registration, boarding pass and ID all in hand! G