5 STARS!!!! My care was so attentive and professional. The communication was WONDERFUL. Thank you…read moreto Roya, Rachel and Dr Bash! I had a biopsy and you made it comfortable and much less scary! Grateful for you!

I was with a patient waiting to be seen at Dr. Sacco office in exam room 1 on 11/15/23 at 10am and…read moreoverheard nurses being publicly and unprofessionally belittled by a superior. I am very disappointed that a Center of this magnitude tolerates such inappropriate and unacceptable behavior.

There is simply no better, PERIOD. I have been using this office for a while now, and the wonderful…read moreservice is consistent every single time, which is rare these days. The office is clean, the office staff are kind and helpful, and seeing the doctor is a fast, efficient process. Every time I visit, I feel heard, understood, and helped. The doctor asks several relevant questions to truly understand what is going on. He is truly wonderful, and has a very calming, kind, and caring demeanor. Care offered here can address a variety of issues, needs, and concerns. Each time, I have received care and attention that has helped me resolve my needs. Recommended!

The entire staff is efficient, professional, friendly helpful. I sliced my finger and received…read moreexcellent care. This location is 5 stars for sure they set the standard for Urgent Care. George S

HORRIBLE. ER Neurologist Nayal is incompetent and lazy and…read moredoesn't like to be questioned. Nurses in ER SUCK left my husband in bed from 10:30am til 1pm without popping there head in to let us know what's going on or if needed anything. Not an offer of food or a sip of water as he was basically tied to the bed with millions of wires hanging off of him to machines if I wasn't there my husband was left like a stray on the street to fend for himself I mean really what happen to bedside manner and your job because I'm there as a family member under enough stress and your getting paid by my insurance to take care of your patience. Not only that but didn't let us know a damn thing of what was going on. My husband was brought in by ambulance possible stroke and you's are too busy to attend to him? Then waited for a room to be admitted for observation until 6pm the next day and only after I got the head manager nurse involved. ER Dr. was unprofessional throwing and slamming my husbands chart down on desks like a 5 year old child. Then on the floor a couple days later getting discharged at 11:30am but nurse went on lunch in hallway chatting and laughing with other nurses after I asked 3 times about his discharge papers and still sitting waiting after 3 HOURS. How unprofessional, lazy and don't care about patience because socializing is more important. Now after 3 hrs of waiting to be discharged they sent prescriptions to a pharmacy an hour in a half away from our home because they never asked us pharmacy preference information. Hospital should hold their paychecks too. NEVER will come to this hospital again. Now have yo go to a real hospital to get real answers and have insurance pay again. THIS HOSPITAL IS BELOW STANDARDS AND UNPROFESSIONAL. STAY CLEAR!!!

This place is unreal. Gave out expired by 2 yrs pre surgical wipes. Then person having the surgery…read moregot fkn herpes at surgical site! Stay away from this nightmare. Me personally I was here years ago and was billed 4 times for the same 15 min or less dr visit. No reason to have the hospital bill me for him then ER bill me for him then his practice bill me twice when i never ever went to his practice. If you go here expect to probably get an infection. And expect billing nightmares.

Ran into some trouble with a pre-existing condition I have, and was brought to this ER because I…read morework in the area. I was very nervous, as I hadn't heard good things about this particular hospital. However, I was VERY surprised. Not only did I receive excellent care from patient, kind, and compassionate staff, but I was also treated by a doctor and nurses who were familiar with my relatively rare condition. This made a huge difference and made me feel very comfortable. Their care was compassionate, effective, and top-class. Very pleased!

Coming from an all medical family, I am quite familiar with…read moreall aspects of any hospital. I had extreme vertigo and was brought to the ER. WHAT A HORRIBLE EXPERIENCE! First, the resident on duty came to see me twice and was in a hurry both times, no conversation allowed. Second, there were 2 nurses who were not friendly and never showed up when the call button was utilized. I did have an assistant pull a wet sheet from under me and I made a comment saying you can come home with me all the time and make my bed for me! WRONG WRONG WRONG! She actually complained to the nursing staff that I was saying something very insulting and improper! Come on Sofia, think about what was said prior to reporting me for being improper! Boy that was a first!! In addition, I had to press and hold the call button 3x until someone finally answered me!! Sure, an ER or ED does get busy on weekends, but having to press a call button 3x is pretty serious oversight! Would I ever to to chilton ER ever again, NO NO NO! Non responsive staff, nasty:unfriendly nursing staff and no assistance after many attempts to obtain a blanket! Sorry Chilton, my dad was CMO of a 900 bed facility and I grew up in hospitals especially going for pre med. CHILTON WAS AN ABSOLUTE DISGRACE, STAY AWAY!!

We have used this location a dozen times in last 10 years but now that it's under the Valley…read moreHospital group IT IS FANTASTIC! They cleaned up the office, up-dated and it's a smooth moving machine from the time you call up and make your appointment to your intake information done on the monitor by you, and in seconds you are signed in and wait time is minimal! Friendly administrative attendants and the pa's and nurses and doctors are all very efficient, allow you to talk and explain your issues or questions, don't rush you and are thorough and age appropriate if you are with an elder family member or teenage son or for yourself - great people skills and polished manner of behavior. We were there 2 weeks ago for my son, 18 year old adventurer who had cut his knee up really bad, while "investigating an abandoned insane asylum" up in NY and had ER attention there - we went to Dr. Ardito for a 2 day check up, at this Valley Health Medical Group Urgent Care; the nurse attended Jack and did all his vitals and cleaned his wound and then the doc came in, he answered every question my son had and mine too, gave us great DIY ways to keep the wound clean at home as well as a whole other discussion about college bound inoculations that Jack was about to start before leaving for college in Sept. Well, suffice it to say, we were so impressed that we just assigned both our 2 teenage sons & our 24 year old son to have their (Oxford United Healthcare Liberty Plan) PCP, Primary Care Physician be Dr. Michael Ardito. The office is 2 miles from our house, hours are very flexible and open 7 days - WAY BETTER than going to an ER and waiting for 8 hours or more and being exposed to deadly diseases and infections just sitting in the waiting room! We stay from hospitals as best we can, since I caught two lethal "hospital borne" infections and fell gravely sick both times! NOTE TO PUBLIC - IF YOU ARE ON AN ANTIBIOTIC OF ANY KIND AND MUST GO INTO AN ER OR HOSPITAL - TELL THEM IMMEDIATELY THAT YOU ARE ON AN ANTIBIOTIC AND WHAT IT IS AND HOW LONG - SO THEY CAN COVER YOU WITH A PROTECTIVE COUNTER MEDICATION, SO THAT (due to low or no good flora in your gut, because of the antibiotic you were taking) you do not catch C-DIFF or other HIGHLY contagious infections that run rampant in ER's and hospitals! That is the 1% of germs that the hand-sanitizers don't kill! Hooray for Valley Health Medical Group-Urgent Care Riverdale -- we look forward to a long and HEALTHY relationship!

This place used to be a solid urgent care facility for appointments and walk ins. Used it…read morefrequently in the past and was hoping for the same when I arrived today. Not sure what's happened here but this place has gone downhill significantly. Arrived to an empty waiting room with ear pain. Was hoping to be seen quickly. The front desk mentioned they would see me "right away" ... 1 hour and 20 minutes later and no word from anyone (???). I checked back in with the front desk and they saw me 3 minutes later. There was literally no one in the waiting room but 3 front desk clerks and zero (0) patients. Not sure what's Dr. Solomon's hold up was or whether the front desk forgot about me. Horrible, just horrible. Would give this place zero stars if possible. Come on Valley Health - what is up with your customer service?

I went into this hospital via ambulance for major emergency surgery and EVERYONE was phenomenal!…read moreTen outta ten ! From the ER attending, all the nurses! Day shift night shift you name it ! The 9 days I was there they took exceptional care of me! I am so so grateful! They were the epitome of good healthcare! Thank you all for your expertise, care and compassion!

Deplorable in every way! They tred (ICU) to extort money from me. I spoke to two people there this…read moremorning....I know it sounds crazy, but it's the pathetic truth. So I get a wellness check. It's great when your hospital doesn't take you seriously!

Dr. Varki was great. he took his time answering questions. More importantly he listened to our…read moreconcerns and made us feel very comfortable. I won't hesitate to recommend him to anyone.

They only care about patients if you decide to stay with them. No access to clinical trials- and if…read moreyou try to transfer your care, you need to repeat all your testing, because even though it is YOUR body and your results, they are not giving them to you!! The doctors and nurses are nice, but again, limited in what they can treat. I am sure the policy of holding patient's records hostage is not due to Dr or nurses but rather the corporation that owns this business. This is not a patient centric business- it's all about $$.

Decent enough care and professionals but they left vomit on the sink. It was really gross and it…read morelooks like they tried to clean it but they left pieces dried up on the sink bowl and I think on the faucet handles which upset me since I touched it without realizing. They had time to clean up since it was not busy at all (no other patients except maybe two) and I saw staff sitting at their computers. I was waiting roughly 40 minutes (which is fine I get it) but Idk why they left vomit dried out (vomit can contain bloodborne pathogens like HIV or Hepatitis and infectious viruses like norovirus) for other young patients to touch and come in contact and get sick from. Do better!

First time going to a PM Pediatric urgent care. Appreciate the ease of making an appointment…read moreonline. Check in was a breeze. Arrived at 5:15 for our 5:30 appointment. We were seen by the doctor at 6pm. Our old urgent care didn't have appointments and sometimes the wait was 2 hours. PM Pediatrics will be our new go to spot.

So far, so good. I am basing this on my first visit. Nothing went wrong, everything was smooth…read more Went for a regular checkup. Dr. De Noble was smiley and efficient, listened attentively, gave me information and scripts easily enough. And the office process was solid. Hard to find a female gyno with her reputation so I was happy. they are not a fully automated office, so nurses write things down and scripts are not emailed to the pharmacy, so you have to take a written script with you. Will update as I visit.