5 STARS!!!! My care was so attentive and professional. The communication was WONDERFUL. Thank you…read moreto Roya, Rachel and Dr Bash! I had a biopsy and you made it comfortable and much less scary! Grateful for you!

I was with a patient waiting to be seen at Dr. Sacco office in exam room 1 on 11/15/23 at 10am and…read moreoverheard nurses being publicly and unprofessionally belittled by a superior. I am very disappointed that a Center of this magnitude tolerates such inappropriate and unacceptable behavior.

The entire staff is efficient, professional, friendly helpful. I sliced my finger and received…read moreexcellent care. This location is 5 stars for sure they set the standard for Urgent Care. George S

There is simply no better, PERIOD. I have been using this office for a while now, and the wonderful…read moreservice is consistent every single time, which is rare these days. The office is clean, the office staff are kind and helpful, and seeing the doctor is a fast, efficient process. Every time I visit, I feel heard, understood, and helped. The doctor asks several relevant questions to truly understand what is going on. He is truly wonderful, and has a very calming, kind, and caring demeanor. Care offered here can address a variety of issues, needs, and concerns. Each time, I have received care and attention that has helped me resolve my needs. Recommended!

HORRIBLE. ER Neurologist Nayal is incompetent and lazy and…read moredoesn't like to be questioned. Nurses in ER SUCK left my husband in bed from 10:30am til 1pm without popping there head in to let us know what's going on or if needed anything. Not an offer of food or a sip of water as he was basically tied to the bed with millions of wires hanging off of him to machines if I wasn't there my husband was left like a stray on the street to fend for himself I mean really what happen to bedside manner and your job because I'm there as a family member under enough stress and your getting paid by my insurance to take care of your patience. Not only that but didn't let us know a damn thing of what was going on. My husband was brought in by ambulance possible stroke and you's are too busy to attend to him? Then waited for a room to be admitted for observation until 6pm the next day and only after I got the head manager nurse involved. ER Dr. was unprofessional throwing and slamming my husbands chart down on desks like a 5 year old child. Then on the floor a couple days later getting discharged at 11:30am but nurse went on lunch in hallway chatting and laughing with other nurses after I asked 3 times about his discharge papers and still sitting waiting after 3 HOURS. How unprofessional, lazy and don't care about patience because socializing is more important. Now after 3 hrs of waiting to be discharged they sent prescriptions to a pharmacy an hour in a half away from our home because they never asked us pharmacy preference information. Hospital should hold their paychecks too. NEVER will come to this hospital again. Now have yo go to a real hospital to get real answers and have insurance pay again. THIS HOSPITAL IS BELOW STANDARDS AND UNPROFESSIONAL. STAY CLEAR!!!

This place is unreal. Gave out expired by 2 yrs pre surgical wipes. Then person having the surgery…read moregot fkn herpes at surgical site! Stay away from this nightmare. Me personally I was here years ago and was billed 4 times for the same 15 min or less dr visit. No reason to have the hospital bill me for him then ER bill me for him then his practice bill me twice when i never ever went to his practice. If you go here expect to probably get an infection. And expect billing nightmares.

Ran into some trouble with a pre-existing condition I have, and was brought to this ER because I…read morework in the area. I was very nervous, as I hadn't heard good things about this particular hospital. However, I was VERY surprised. Not only did I receive excellent care from patient, kind, and compassionate staff, but I was also treated by a doctor and nurses who were familiar with my relatively rare condition. This made a huge difference and made me feel very comfortable. Their care was compassionate, effective, and top-class. Very pleased!

The doctors do not treat the symptoms of the patient. I went in for severe vomiting & diarrheal…read morefrom the rotavirus. The doctor sent me home within two hours and said he couldn't keep me even though I couldn't keep anything down. I also had a previous experience with severe shortness of breath, and because they couldn't find anything they I was climbing over extension cords in the hallway and ended up collapsing by the ambulance area because I couldn't breathe. I went to Hackensack from there where they kept me for a week. The only thing Chilton is good for is to give you a Band-Aid.

This place used to be a solid urgent care facility for appointments and walk ins. Used it…read morefrequently in the past and was hoping for the same when I arrived today. Not sure what's happened here but this place has gone downhill significantly. Arrived to an empty waiting room with ear pain. Was hoping to be seen quickly. The front desk mentioned they would see me "right away" ... 1 hour and 20 minutes later and no word from anyone (???). I checked back in with the front desk and they saw me 3 minutes later. There was literally no one in the waiting room but 3 front desk clerks and zero (0) patients. Not sure what's Dr. Solomon's hold up was or whether the front desk forgot about me. Horrible, just horrible. Would give this place zero stars if possible. Come on Valley Health - what is up with your customer service?

Today the front office staff, including the nurse who checked me in, made me feel as though I was…read moreinconveniencing them. Then my husband, who was in the waiting room, overheard the nurse and the front desk staff speaking negatively about me, making a joke out of my general practitioner's name and commenting on my arrival time. To clarify, I signed in on the website check-in list and was not given a specific appointment time. This is a walk-in urgent care, and there were no other patients waiting, so the issue is unclear to me. While the doctor was kind and professional, the behavior of the office staff significantly detracted from the overall experience.

I went into this hospital via ambulance for major emergency surgery and EVERYONE was phenomenal!…read moreTen outta ten ! From the ER attending, all the nurses! Day shift night shift you name it ! The 9 days I was there they took exceptional care of me! I am so so grateful! They were the epitome of good healthcare! Thank you all for your expertise, care and compassion!

Deplorable in every way! They tred (ICU) to extort money from me. I spoke to two people there this…read moremorning....I know it sounds crazy, but it's the pathetic truth. So I get a wellness check. It's great when your hospital doesn't take you seriously!

Everyone is so kind and attentive. Dr Pieczara is the sweetest most patient and caring doctor. .read more

They only care about patients if you decide to stay with them. No access to clinical trials- and if…read moreyou try to transfer your care, you need to repeat all your testing, because even though it is YOUR body and your results, they are not giving them to you!! The doctors and nurses are nice, but again, limited in what they can treat. I am sure the policy of holding patient's records hostage is not due to Dr or nurses but rather the corporation that owns this business. This is not a patient centric business- it's all about $$.

Decent enough care and professionals but they left vomit on the sink. It was really gross and it…read morelooks like they tried to clean it but they left pieces dried up on the sink bowl and I think on the faucet handles which upset me since I touched it without realizing. They had time to clean up since it was not busy at all (no other patients except maybe two) and I saw staff sitting at their computers. I was waiting roughly 40 minutes (which is fine I get it) but Idk why they left vomit dried out (vomit can contain bloodborne pathogens like HIV or Hepatitis and infectious viruses like norovirus) for other young patients to touch and come in contact and get sick from. Do better!

Would not recommend coming here. Even WITH an appointment I waited at least two hours with my 11…read moremonth old sick baby. my son came here with a fever coughing, and wheezing and they said he had a virus and to use over the counter meds. The doctor was nice but she examined him for maybe 3 minutes if that. I understand having a lot of patients and being understaffed but dont continue to take more appointments if you don't have enough practitioners to care for sick children and babies. Two days later he was admitted to the emergency room where he stayed for 3 days extremely sick with an upper respiratory virus similar to RSV. Will not be coming back. Could have been avoided if they had provided him with better care and taken his symptoms more seriously.

So far, so good. I am basing this on my first visit. Nothing went wrong, everything was smooth…read more Went for a regular checkup. Dr. De Noble was smiley and efficient, listened attentively, gave me information and scripts easily enough. And the office process was solid. Hard to find a female gyno with her reputation so I was happy. they are not a fully automated office, so nurses write things down and scripts are not emailed to the pharmacy, so you have to take a written script with you. Will update as I visit.