1. Summit Medical Group

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Morristown, TN

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Recommended Reviews - Summit Medical Group

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2 years ago

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3 years ago

The ease of getting in and out, not having a long wait time, very convenient.

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Fast Pace Health Urgent Care - Morristown

Fast Pace Health Urgent Care - Morristown

2.3(12 reviews)
1.8 mi

If you can go anywhere else then do that. This is place is slow, unfriendly, and tries to charge…read morefor every little thing. The only reason it's still in business is because many people's insurance doesn't pay for anywhere else.

I completed registration at 11:47 and finished my appointment at 12:16. During that time, it was…read moreclear that the front desk was significantly understaffed for the volume and needs of patients. While the staff member working was professional, helpful, and doing her absolute best with significant hustle, she was responsible for answering phones, managing check-ins, assisting with registration issues, and supporting lab-related duties all at once. I also observed multiple patients in the lobby having difficulty with the digital registration process, including an older gentleman who appeared unfamiliar with smartphone use and another patient who needed additional assistance after attempting registration himself. The staff member was very very willing to help, but was frequently pulled in a multitude of different directions. Given these demands, it is not reasonable for one person to cover all front desk, phone, registration support (for multiple people) , and lab coordination duties. At minimum, two staff members should be assigned to the front area to improve efficiency, reduce wait times, and ensure patients receive adequate assistance, especially with registration. The staff was great!

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Fast Pace Health Urgent Care - Morristown
Fast Pace Health Urgent Care - Morristown
Fast Pace Health Urgent Care - Morristown

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Summit Medical Group - occupationaltherapy - Updated October 2026

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