Recently, I was admitted to Baptist Hospital with a severe case of the flu. From the moment that I…read moreentered the emergency room until I was released, I could not have asked for better care. I spent five days there with the first three under quarantine. I was informed in detail as to the medications being administered, why, and what would be the expected results. I was on a prescribed diet and once again was informed as to why in simple, understandable layman language. Regardless of a staff members position, whether a doctor, nurse, dietician, or even someone on the custodial staff, before leaving the room I was always asked if I needed anything or if they could do anything to make me more comfortable. Of course they would need to ask my nurse before giving me anything but, they asked! The staff was always polite and respectful and came to work with their sense of humor. The whole time, I felt that I was a special patient. Of course I was not but, this was how I was treated and how I felt. Truly, I believe that their great care care overall contributed my very rapid recovery. Two of my nurses, Amy and Jennifer were absolutely priceless. They always asked me about my condition and how I felt, in my own opinion. Many evenings they would take time out to just have a conversation with me, not related to my illness, but just on a person to person level. No one wants to be hospitalized but with my recent experience with these great and caring people, this is where I would want to receive my care.

I completed registration at 11:47 and finished my appointment at 12:16. During that time, it was…read moreclear that the front desk was significantly understaffed for the volume and needs of patients. While the staff member working was professional, helpful, and doing her absolute best with significant hustle, she was responsible for answering phones, managing check-ins, assisting with registration issues, and supporting lab-related duties all at once. I also observed multiple patients in the lobby having difficulty with the digital registration process, including an older gentleman who appeared unfamiliar with smartphone use and another patient who needed additional assistance after attempting registration himself. The staff member was very very willing to help, but was frequently pulled in a multitude of different directions. Given these demands, it is not reasonable for one person to cover all front desk, phone, registration support (for multiple people) , and lab coordination duties. At minimum, two staff members should be assigned to the front area to improve efficiency, reduce wait times, and ensure patients receive adequate assistance, especially with registration. The staff was great!

they're nothing but scam artists. theee times now I've been charged for services that were not…read morerenedered. they force you to fill out a questionnaire about your mental health and then charge you for a behavioral health assesment. They claim my insurance said something when they never even sent a claim to my insurance. three times now they've charged my card with no explanation receipt or anything. you call and no one can tell you what you're being charged for. if I could rate less than one star I would.

Our sweet little 85 year old mama ended up in the ER Thursday afternoon on March 26, 2026. She was…read moreseen and taken care of right away. The ER crew and doctors were attentive and didn't take long to find out her health issues. She was admitted and had to stay until March 30, 2026. (With follow ups with her doctors within the week) She was placed in room 231. The entire staff were very good to our little Mama. From all of the shift nurses, PT, meals, housekeeping, and of course, Doctor "Dan" and Heart Specialist, Dr. Gubitosa -- and anyone else that I may have forgot to mention. They found the problems and took very good care of her. Her room was kept very clean and she felt very safe there. She did have a couple of favorite nurses, however, I cannot remember their names. (Morning crew shift) Just want to say thank you so much from our family. And yes, we live here in LaFollette. I had my daughter at LaFollette in 1979. So, I have watched and witnessed a lot of changes within this hosptital. We appreciate this hospital and it's staff.

My aunt laid in that er since yesterday not checked on all night. The night nurse was a bitch. She…read morewas supposed to be put in a room never did. The nurse told her the Dr isn't the boss we will get you a room when ever. I was treated the same way. I told them to discharge me I was going home after laying there for 6 hours and not seeing anyone. That nurse was hateful care was poor.

I started working when I was 17 years old and I'm now 59 and due to long Covid. I had to resign my…read morejob two years ago. never before had I had to seek out services because I didn't have money to get medical care this place and its staff are absolutely phenomenal. if I had the money to do so, I would want to fund them their care thus far has just blown by all the care that I received in private insurance where the medical staff did not care. During that time that I had excellent insurance all that cared about was billing my insurance and I saw at least six specialist went to physical and occupational therapy every Friday for two hours. They did absolutely nothing for me. These people care and have incredible hearts I can't say enough good things about them.

Best doctor I have ever had. Unlike previous that I have had over the past 50 years. Dr Chinta…read morelistens to everything I have had to say. When I'm sick, the office works me in to see him. I have white coat syndrome. Past doctors wanted me to take blood pressure meds. I refused as I told them that my blood pressure is normal at home. Dr Chinta listened and had me take my blood pressure at home for 5 days and at different times during the day. My chart now reflects that I have white coat syndrome. He no longer freaks when my reading is above 200.

I'm been seeing Brandy now for five years. She has from the very first office visit taken my…read moreconcerns and questions seriously. I never wait more than a few minutes to get called back and shortly after her nurse leaves the room she is promptly in. She listens to my concerns , evaluates possibilities and give me options as to the plan of care that we can try. She always has taken ever step to insure there is no underlying conditions left untreated. On one particular office visit I had been having pelvic pain that had intensified for a week. I she ran lab work, urinalysis, and had me scheduled for an ultrasound with a few days. I get my results of any test within 1-3 days and I have never waited more than a day to get any results back from any type of scans. If she says she's is sending in prescription you can bank that it's already waiting for you at the pharmacy when you leave your appointment. I have even gotten follow up calls from my appointment from her nurse stating that Brandy wanted to know the status of my condition and how I was feeling. She takes also in consideration that I have private insurance and some of the new medication are way to costly. Several instances she has printed out a Good Rx coupon and told me where I could get that medication the cheapest. Now ask me if I'm willing to give up that kind of care? Absolutely NOT

Schools Dr Christopher Gallanti attended:…read more Mercer University School of Medicine Internships University of Rochester Medical Center, Rochester, New York Residencies University of Rochester Medical Center, Rochester, New York. Board Certifications American Board of Neurological Surgery Neurology in C building, UT is huge but the walk was good. Dr. Gallanti was recommended by mom's cancer Doctor. First off we were in the waiting room for about 15 minutes, this was great we did not fill out all the online paperwork,so we carried the screen device with us to complete. We were placed in a room and the doctor's NP came in right away what a delightful young man. He had a huge smile the entire time. Spent a lot of time with mom, having her tell him exactly what was going on. Plus they X-rayed her spine. With MRI results new x-rays and moms online info the Doctor came in, and told mom she needed surgery on her spine. He was very precise, and mom felt good about having it and his abilities. He would not let her go until all her questions were answered. 5 star plus, bedside manner. Will let you all know how it goes. Scheduled for April.

Great care at this local hospital! ER, Labor and delivery with Newborn nursery, lab, radiology,…read morerespiratory, medical-surgical care and physical, occupational, speech therapy, and much more. So thankful to have a place so close with great staff who care for their community!

BEWARE!! This place poses as a hospital but can't do basic tests. I had to be transferred to a real…read morehospital for an MRI! The ambulance transfer bill was $5,000 and of course insurance doesn't cover it! When you're in the ER, you'll hear all of the other patients are being transferred as well. So corrupt!

The team of nurses at Morristown's central and West emergency room's are great! I appreciate that…read morethey try to see the sickest person first while always looking to get the lessor acuity patients in when/where appropriate.

I'm not at all surprised that this place doesn't have good reviews on different platforms. I came…read morein with a really bad migraine and very high blood pressure. I told them I needed toradol and phenergen. There was about 10 or so people in the waiting room. After 2 hours only ONE person went back to get an x-ray and was brought right back out. She was told that it would be about 15 minutes to review her paperwork and they will go over her Xray, 2 hours later she was still sitting there. I was there between 3.5-4 hours and not one other person went back. Talk about terrible service. I heard Tennessee medical is terrible, but just wow. When the lady was brought out after her Xray the nurse was violating HIPPA laws big time. There was no privacy, discussing private matters in front of everyone else in the waiting area. After waiting for so long I said screw it IM not waiting any longer. Whoever the director of this hospital is needs to do an overhaul of the emergency room or go undercover to see just how bad the service here is.

Had to go to the ER at UT Medical Center yesterday, andI was in and out in just over an hour. It…read morewas so easy to check in and get registered. All of the staff were very friendly and professional. I have never had such a great experience in an ER. They are 5 Stars across the board.

The staff needs to be fired and start over worst care ever if I could I would give no stars. Dr…read more Jump, Macy Brewster RN and Michael Moyers RN let my mother die they did bot give her adequate care. I have nightmares and panic attacks from the experience of how they let my mother suffer. If you want any loved ones to live never take them here.