I found Seda via Youtube and figured they were my best bet for a 4 night stay when I visited my…read morefriends in Cebu. It was the right call for me and my friends... Reservations, Check In & Lobby: I booked online directly via their website. No issues at all and my reservation was good to go as soon as i go to the front desk. The staff was efficient and very friendly. Every time I walked in I was greeted by the staff. The hotel lobby is very spacious with 2+ story high vaulted ceilings. There's a lobby bar in the corner if you're feeling a cocktail or even a refreshment. They also have a dedicated coffee/tea shop in the lobby by the entrance. good stuff. Breakfast buffet: The staff is always very friendly and accommodating. The selection is fantastic. You have all the local Filipino breakfast dishes along with the regular global staples. There juices are fresh and the self serve coffee machine offers great options: Cappucino, esperesso, drip, etc. Location: It's centrally located in Cebu City and it's easy for Grab drivers to pick you up via the drive up driveway to the entrance. Ayala Mall is a quick walk covered walk, to the mall parking garage and then you're at the outside entrance of Ayala Mall. Fantastic. Anything you need as a visitor is here: Shopping, restaurants, cafes, ATMs, foreign exchange, etc. Suite Rooms: We had a two bed suite and it was fine. This is an older hotel so the rooms are on the smaller side. The air conditioning was on point, bathrooms were clean with great water pressure and hot water. Everything was clean and the housekeeping staff were great. Gym: Some of the weight training equipment is a little outdated but the cardio machines were on point. There's a big selection of machines and free weights to get good workouts in during your visit. Executive Lounge Access: Located on the12th floor, this was my favorite part of the Seda. There are great food hot food options, appetizers, teas and coffees at scheduled time throughout the day. There's a separate conference room which i used to get some work done. There's flat screen TVs with news playing. This was my 3rd place hangout whenever I wasn't in my room or out and about. This is an older property for sure and you'll notice it. However, the staff, location and the renovation and the maintenance of the property is great. This will be my safe space hotel to book whenever I visit Cebu. Enjoy!

Booking I had difficulty booking my reservation…read more Particularly, submitting payment for a package rate. The third-party payment site used by the hotel's reservation system would not accept several of my credit cards. These have successfully been used overseas in the past. Also, while the hotel accepts American Express, the payment site does not. Transfer For 1050PHP, I opted for the hotel transfer. Although my flight was delayed an hour, the pickup occurred without a hitch. Due to issues with Grab during my stay, I also booked the airport transfer for the same fee. Check In Check in occurred without issues. There was a wait as there were only two check in desks. Most importantly, I got my room key around 2pm, an hour before the posted check in time. Housekeeping During my stay, housekeeping was exceptional. Several times, I needed an item from the vanity kit. The following morning, housekeeping left an unopened vanity kit while leaving the opened kit in the bathroom. The room was pre-stocked with a bottle of filtered water. As I had opened but not emptied the bottle, another full bottle was left in the room. Club Room Unfortunately, the club room was not properly stocked with soda. Often, either soda water or regular coke was not stocked in the cooler. I would need to ask staff if there were any left. The soda was in the supply room. Misto Restaurant Breakfast at the restaurant was the biggest disappointment. Many times, I would be seated at a table not properly setup. When I looked around, none of the tables were. When I notified the hostess, the situation was not resolved the following day and was never. The staff lacked training. On the occasions I would submit an egg order, I had to flag an employee to accept it. On my last day, I did not bother. Ayala Center The hotel shares a parking garage with the mall. On rainy days, you can get wet walking through the garage. The covered walkway between the hotel and garage prevented getting wet. Security Metal detectors were situated at both the front and parking garage entrances. My suitcases were scanned, as well as, shopping bags and backpacks whenever I entered the hotel.

Cockroach. Big fat cockroach found in the sink at 4 AM. Called for housekeeping to remove it and…read morethey did not come for 10 mins which is a long time for someone who is extremely afraid of roaches. And where there is one roach, there's usually a family. I would expect at Radisson hotel to be cleaner and roach-free. Their king sized bed is actually two double beds pushed together. Sleeping near the middle of the bed meant back pain since it is not one big mattress and we were essentially sleeping on the edge of a double mattress. Another downside is that they would not allow for strong smelling fruits and foods to be brought into the room. I wanted to purchase a small handful of dried fish and local delicacies as souvenirs, but I didn't want to be fined by the hotel. Our flight left early in the morning so we couldn't find time to go before the airport. We didn't have a chance to visit any of the amenities. The pool looked nice from afar, and we wanted to visit the spa but we could never make it before 10 PM. The location is generally good as it's close to the mall where you can dine, shop, and exchange currency. Overall, this stay was incredibly disappointing.

Overall, enjoyed my stay here. There's a walkway right into the SM City mall next door which is…read moreplentiful with restaurants and shops and salons. The gym in the basement has very basic aging equipment though, and the pool was emptied out at the time of my stay. Nonetheless there's a big grassy field with hammocks and the pool bar was open but quiet. I got a Suite which was very spacious and came with lounge access with happy hours and daily clothes pressing complimentary. The breakfast choices were good. I especially liked their Chinese food selection of dim sum and fried rice and noodles and congee. My only issue was that as a night shift worker, they weren't able to accomodate any requests for overnight housekeeping. Still on the whole it's a solid 4 stars.

Quest is located right across from the Ayala mall and while it may seem convenient, it is difficult…read moreto cross the very busy road to get there. The restaurant, Puso, does become a convenient option because of that. It maybe be a little more up there in pricing though. I don't usually stay in hotels, so to me the rooms had plenty of amenities. There was a water boiler with fresh tea and they even provided and replaced water bottles which they somehow didn't charge us for. And I honestly forgot about that scam so I guess I got away with it. The mini bar is stocked well enough and what we paid in the end was based on an honor system. AC worked and Wifi was strong. Shower was hot and had good pressure. They included a tooth brush for your use if you wanted it. Make sure to ask for more toilet paper and towels as they were a bit stingy about that. Their laundry service is expensive; don't do it! They charged per item... the lady literally came up and sat down with me casually to count each article of clothing, dirty underwear and sweaty workout clothes and all. It was very embarrassing, but hilarious at the same time. I can't believe my Nike workout tank was pressed so nicely. Check in and check out was carried out without issue. Their lobby area was very nice and comfortable. Security was extra nice and you'll feel very safe; police officers walk around outfitted in full assault rifles.

We stayed 3 nights here at the Quest Hotel in Cebu. The beds were comfortable and the Wifi was…read morestrong for me to catch up on some work. The hotel is located walking distance to Ayala Mall if you want to do some shopping and look for other food options. However, take a look at the map at the lobby first on how to get to/from safely as the road is very chaotic. They have security guards at the entrance with x-ray machines. But it seems pretty common in Cebu all over. Breakfast buffet was included during our stay, it was extensive and had lots of local menu items to choose from. I noticed that coffee is served with whole milk in most places in the Philippines in general. That was a problem for me a lot because my stomach and I do not enjoy the taste of whole milk. There's also a great massage place around the corner from the hotel called Yolo Spa that was fantastic.

I was impressed with the amenities and the level of service. Especially the infinity pool/bar on…read morethe roof. Back in the US I would never think of staying at Best Western! The only issue I experienced was during the early morning hours. The cable was turned off. Not good since I was dealing with jet lag. The buffet breakfast was delicious. So many choices to choose from. They offered a made to order egg station, American food options and traditional Filipino breakfast choices. The only issue I noticed was the poultry was not cook long enough. It was still red when I removed the leg on 2 different occasions. Lastly, they offer money exchange @ $1=PHP50.

This hotel is as good as it gets. I come to Cebu about once a year on business and this is the…read moreperfect location for me. It is very close to IT Park (where most call center/BPO organizations are located). They have very tight security everywhere around the hotel that makes me feel safe. It is a little annoying getting in via a car or cab as they have a three fold check to ensure you're a legit cab driver. The upside is that if I ever had an issue in a cab, I know the Marriott would take care of me. There are times of the day that it is difficult to hail a cab, and the concierge is happy to help pre-plan a cab at a specific time for you. The service throughout the hotel is absolutely amazing. They make me feel very privileged to be there. I don't know if I have ever opened a door besides to my room. They are so willing to help you get whatever you need whenever you want. I have also been coming here for about 5 years and have come to know many members of the staff as friends rather than as a typical customer service person. I think that the breakfast buffet is truly stunning in terms of options . Over the years it has been better than others, but this time through I was amazed. They have your typical omelette/egg stand as well as fresh pancakes and waffles to order. But they added a new curry bar that was absolutely delicious. Then they have a great spread of Cebuano, Japanese, US, Chinese, and Korean dishes. Also they have a fresh fruit bar where all you have to do is ask for freshly squeezed juice. The fresh OJ is FANTASTIC (and I eat about 5 mangoes a day in the PH. YUM). The location is not the only reason why I stay here. This Marriott is connected to Ayala Mall which is a big perk. I stay here for a hefty stint and love to be able to walk to the mall for other food options. It means I don't have to eat hotel food every day (although I think they have great options so I can). The mall has cheaper food options than the Marriott. Now that I'm on it, I'm sure that there are cheaper places that are just as nice in Cebu. I stay for business and security is my number one priority....and I feel very safe at the Marriott. Secondly, the location is perfect for what I am trying to accomplish. The pool is nice and well kept. They have 2 bars in the facility that are open 8am til midnight. Breakfast opens at 6. Other than that, you can order room service for food and the prices match the cafe/pool bar.

The rooms were great but there bell boy and security wont give courtesy to the senior citizen.They…read morewill just allow 5 min for the car to park in front in which the people will ride the car are senior citizen. The bell boy and security was rude to the guest.

I have to admit, I had misgivings booking this hotel because I didn't like the pictures of it that…read moreI saw on the internet. Arriving at the hotel, I kept my expectations at a minimum because I didn't want to be disappointed. Hotel checkin starts at 1pm and the process didn't take long. It would have been over sooner had the staff focused on checking me in rather than telling her story to a friend. The room I got was 413 and it was facing the road. I thought it would be noisy but I turned out all the sound was blocked from the inside. The room was located in an area where the sun shone so it was a bit hot when I entered. Fortunately, the A/C was able to cool the room in less than 5 minutes. The bed was actually very soft, something I didn't totally expect. It had a thick blanket to keep the temperature from freezing you so that's a plus too. The bed also has a pullout cabinet you can use in case the one inside the room is not enough - neat! Don't forget to bring your own shampoo and dental kit as they only provide soap. The water heater works great it didn't take long to warm the water when you need a quick bath. My reservation came with Free breakfast for two - ham and longganisa. It was nothing to write about but considering the price I paid (php1045), it was a great bonus. Would I recommend this hotel? Absolutely, it's right in the middle of Fuente Osmeña so it's close to everything. If you're thinking of visiting Cebu for Sinulog, you might want to consider booking this hotel.

From the owner: Since May 1993, Fuente Pension House Cebu City Philippines has always been about providing…read moreimpeccable service and outstanding accommodations. Fuente Pension House is one of the most popular accommodation choices in uptown Cebu. We are just about thirty-five minutes from Mactan International Airport, and fifteen minutes to all major seaports/harbors. From every country in the world, our prime location in uptown Cebu is most popular among frequent travelers and their families. We're the perfect affordable lodging alternative for business or holiday travelers. What makes Fuente Pension House stand out from all others? It´s the comfortable accommodations and the friendly caring services that our staff provides. Fuente Pension House has a variety of room types to choose from. Try out any of our single, twin/double, family, or suite rooms. Our facilities are hypoallergenic and designed to minimize allergic reactions. Of course, the ambiance of Fuente Pension House is reflected ins

We stayed at this hotel for a day long layover in Cebu. The last time I was at this hotel was in…read more2016. First, the front desk agents were super welcoming! It was just what we needed after a 5 hour flight from Japan. Check in was super quick and we were able to get to our room right away. The only downside was the room. It wasn't bad and it was definitely clean. But it was so outdated. It looked exactly the same as when I was there in 2016. The decor just needs updating. Bathroom was also very clean and had all the necessary amenities we needed after a long flight. And our room did have a wonderful view of Cebu which was nice We also went to the casino super earlier on the morning. Only tables open at that time was baccarat but almost all the machines I saw were working. We went to the breakfast buffet which wasn't included with our stay. There was a lot of good options and the waiters were quick to remove the used dishes.

Waterfront was our home away from home. We stayed here for a majority of our stay in Cebu. We…read morepretty much had breakfast every morning either in the buffet or the lobby lounge. Even found ourselves in the lobby throughout the day for drinks and snacks, and even some nights for dinner. This place has it all. A casino, a couple other restaurants, pool, and gym. The staff will make you feel as if you're someone famous and the hotel is grand, with beautiful decor. When we got there, it was all decorated for Sinulog. When we left, it was already decorated for Chinese New Year. They definitely know how to host! We got multiple rooms with two beds. All of which were very similar. They do have a fridge and a safe. There's a tv but we didn't find ourselves using it as much. They are very well kept and clean. There is a strict two towels only per room, but they will switch them out for new ones if you need. The pool area is very nice and they have one of the nicest gyms. The gym has a boxing ring, cardio machines, yoga room, dance/zumba room, regular machines, dumbbells, and a HIIT area. This place is equipped to make your stay as pleasant as possible. I loved it here and will always recommend it!

Bayfront Hotel Cebu is relatively new so the hotel is very clean and well-maintained. The staff are…read morecourteous and check-in and checkout is a breeze. The hotel has 2 elevators and this could be a problem since it is mostly the preferred venue for company meetings, weddings, and other events. The lobby can fill up with guests all waiting to get inside the elevator and you may end up with around 5-10 minutes wait time. The free breakfast that come with the room reservation is okay at best. Nothing to harp about. It's near SM and around 15-20 minutes away from Ayala Center and Mango Avenue. Amenities include ATM, Convenience Store, Gym but NO pool.

Bayfront Hotel is clean and in a major part of the city. I think the environment and other aspects…read morelowered the rating. In another place this would be a ritzy motel. There are lots of well dressed locals enjoying the holiday, but it is slowing down an already understaffed hotel of this size. For Cebu, it's a bit oversold as a full service restaurant, claims to be near the mall and the beach but only one and a half of those are true. The hotel is across from a local bus station so the honking and street noise starts by 7am. If you are a hard sleeper, eat early, don't want a cocktail or don't mind not being near the beach, you can stay here and enjoy.

Marco Polo Plaza Cebu : A Classic That Still Holds Its Own…read more This was once the iconic Cebu Plaza Hotel, and you can still feel the grandeur in its bones. The lobby alone sets the tone, spacious, elegant, and rare for Cebu. It's perched up on the hills of Nivel, and while the mountain view could've been spectacular, the sightline is unfortunately dotted with informal settlements. If I were management, I'd invest in reclaiming or screening that side, it's the only visual detail that breaks the illusion. The rooms, though, are beautifully maintained. Ours had a great layout, a soft bed with dreamy pillows, and a spacious bathroom with excellent water pressure and consistent hot water. It's the kind of setup where you can actually rest. Room service at night? Surprisingly excellent. And the front desk and bell staff were sharp, polite, and fast. everything you'd hope for from a hotel of this caliber. Food-wise, Café Marco still delivers a solid buffet. Breakfast had good variety without going overboard. Dinner was also well curated. Their Chinese restaurant, Hai Shin Lou, brings an upscale option to in-house dining, and the Lobby Lounge is a great spot to unwind with drinks or dessert. The service across F&B outlets was consistently attentive. A couple of downsides: the road leading up is currently under repair, which means getting to the hotel takes patience. The traffic's real. But that's a temporary issue, nothing to hold against the hotel long-term. Would I stay again? Absolutely. It's one of the few hotels in Cebu that feels truly grand, without trying too hard. Fix the road and tweak the view, and Marco Polo can easily reclaim the top spot as Cebu's flagship luxury stay.

This hotel is fine. It's above average compared to the usual fare, but there were just a few quirks…read morekeeping it from a 5-star experience. Checking into reception was easy enough, and the staff was very friendly. Our room was clean and well-maintained, but the shower was... interesting. Hot water worked fine if we would figure out how the knobs worked. One of those installations - it looks cool and modern but not very practical or actually easy to use. The hotel breakfast buffet was overpriced in my opinion. They had some good options, but that would have been an expensive breakfast even by U.S. standards without anything particularly special. (Hint: If available, opt for the unlimited dim sum at the hotel's Chinese restaurant instead.) I also took advantage of the spa and gym. The massage was a good experience (though I couldn't charge it to the room which was led to a mild snafu.) The gym was a good size and decently equipped with weights and a treadmill. The exercise bike wasn't working to my chagrin though. We also generally noticed small details - The hotel wanted to be very upscale and fancy but things were misaligned during construction and there was just a general lack of attention to detail. Overall, if you can stay here for a reasonable rate, it could be worth it, but, at the end of the day, you get what you pay for.

My mother is a Club Ultima Member but it was my first time staying here, and my first time…read moretraveling alone internationally. The location is prime; a Grab to Ayala or SM Seaside cost less than $5 USD, and there are plenty of shops/restaurants within walking distance. But if you're used to luxury facilities, this is not the hotel for you. The staff here was excellent. My refrigerator wasn't working and there was a loose floor guard; both times they sent up a serviceman quickly who was able to resolve the issues. I actually fell asleep while the serviceman was fixing the floor guard and didn't wake up until he left--that's how safe I felt staying at Crown Regency! My SeaCat was canceled so I had to revise my reservations and the hotel had no issues accommodating me in the same room, rather than making me switch between rooms. My cousin explained that this hotel was very nice when it was built and one of the premiere places to stay, but over the years its management has deteriorated--and I'm inclined to agree based on my experience. This is most apparent in the bathrooms; they were built nicely but the toilets show their age, and there was mildew (possibly mold?) built up in the sinks/showers and even the hair dryer cord. Again, the staff was excellent so I'm sure this is a classic case of understaffing by management, leading to housekeeping not having enough time to thoroughly turn over rooms. The other disappointment was that the TVs were so old it was hard to watch/hear, and I was looking forward to seeing what Filipino shows and commercials were like. I checked into Crown at the start and end of August as I flew in and out of Cebu for my trip; I realized that every staff I interacted with was YOUNG. My aunt explained that they were likely doing work experience; one of the team members I spoke to said they didn't get paid at all? From the lobby to housekeeping to the breakfast, this was the best service I've received in any hotel... I truly hope the staff is being fairly compensated for their wonderful work, especially since their service is what makes Crown Regency measure up to the newer hotels in Cebu.

Ok this was supposedly rated well on other websites but I should have looked at Yelp before…read morebooking. This place was nice in the lobby reception area but outdated. As you go into the room, it's even more outdated. The rooms have laminated floors where is was bubbling up or fading in color. It even had cut holes in it? Weird. There showerhead had lots of crud or water stains. Even the water coming out was all over the place. The toilet!! Its hard to flush. It's a public style toilet and flush. So weird!! It doesn't belong in there! At least, the service was good and that is where my one star is for. The elevator sucks where it doesn't even tell you what floor you reached. The lighted button even turns off randomly so we ended up riding the elevator going up and down. They only provided two bath towels when we reserved a room for 4 people so we had to ask for additional towels. There was no face towels provided like other hotel chains. Thank goodness the beds were ok to sleep on but the pillows are too firm for me. The furniture is very old and outdated especially the TV! There is a gym, game zone, cafe, pool and small casino in this hotel. There is a roof deck where you can view the city but I didn't get to see it. So happy there was a Starbucks downstairs! That's my other star. Easy convenience for quick breakfast that opens at 7am. We didn't take the reservation room options to have their buffet breakfast as it was 500php each person. I would have preferred to eat at another place to explore Cebu's finest food. Please Crown work on upgrading the hotel to make the price you are charging worth it! Thanks for the short stay. [18/100]