Okay, my first review of Sterling has GOT to be a glowing one. I'll get into that in a minute…read more What's uncertain, though, is whether my first update months down the line will be as praise-filled. That's because I've only had their alarm system for two days. However, based on my initial experiences, and the interaction with the salesman and installer, I have to seriously tip my hat to Sterling. A few points first off: Sterling is locally owned and operated. It's a Central Ohio company. Unlike so many other security companies, Sterling uses only in-house installers. They do not sub-contract. Furthermore, they own and operate their OWN monitoring service. That means when your alarm goes off, the signal is getting sent right across town to Hilliard, not to New Jersey. And now, the real kicker. Unlike nearly every other monitoring service out there, Sterling STILL calls the cops when your alarm goes off. It's become an industry standard to call the owner first in the event of an alarm, and then ask whether you want the cops called or not. It's an effort to reduce false alarms, or rather, to waive responsibility from the company during false alarms. However, what it serves to do is cause for the crook to get away when you have an actual crime. Not so with Sterling. They don't call to confirm if you want the cops sent, they call to confirm if you shut the alarm off, to confirm a CANCEL! Now for the personal stuff. Sterling, and a particular agent to boot, were recommended to me by my realtor. I did not realize Sterling still called the cops for alarms, so I assumed they operated like the rest of them. As a result, I shopped around for months trying to find a reliable subscription-free alarm system. I couldn't. Fast forward a few months and my house got broken into twice. I called up the salesman and explained the situation. I wanted an alarm, and quick. I was scheduled for a sales consult the following morning, and pushed to the front of the install line because of the nature of the situation (an actual, active problem with crooks), and my install scheduled for Wednesday, just three days after making my initial call. The salesman goes even further and refers me to some contacts of his for things I needed at the house. What amazing service!! It's the same story for the installer. He was very punctual, very friendly, and very helpful. He told me ins and outs of the system, helped me understand things about the install that aren't pertinent to operating the system, but that I wanted to know, and advised on the best possible location for my control panel. Again, he also gave me contact info for an electrician he knows and swears by, and a handyman of whom he spoke very highly. If the alarm performs as well as the employees do, then when I update down the line, it'll be another five-star rating.

These guys did good on our new built condo install, but as time went on, we felt more and more…read moreinsecure with their service. All other companies ask for a password to verify who they are talking to, but when we accidently set off the alarm, they would call and we would say all is OK -- never ask for a password or anything. Guess they felt if we reset the alarm, all must be OK. We had them for five years before switching to Time Warner. When we called to cancel they reminded us that we signed a contract that renews every year (not convert to monthly after initial contract term, as other services do), and that we had to pay out our contract to expiration -- AFTER FIVE YEARS! BEWARE -- if you use them, your contract will renew every year, will require a 30 day notice, and you will have only one time during the year to switch if you ever want to.

We needed roof repair in the winter. After several contractors failed to respond. Legacy quickly…read moreresponded completed the work and cleaned the work site. I highly recommend their services.

I've had really good luck connecting with excellent service people/companies via Yelp projects, and…read moreMEI Electrical Services is no exception. Although I had difficulty connecting after they made contact (because my cell phone is terrible!), Stephanie persevered and promised to get my job done within a very short time frame. When they called to make the appointment I was pleasantly surprised to have someone out the same day! I had two outdoor fixtures replaced, and it took a very short time. The electrician was competent and pleasant, and answered all my questions. I'll happily use this company again for future electric needs.

Kain's consistent dependable service, honest recommendations and great prices have made me a…read morecustomer for more than 15 years. Kain's wears masks during service calls.

I have my furnace serviced - cleaned and checked each year by Kain. Just had AC fixed today. Very…read moreprofessional and always fix the problem. Was not pressured to buy a new ac or furnace- they troubleshoot and fix when possible. Great service every time.

The crew showed up on time and did an awesome job installing our new roof and siding. They worked…read morequickly and efficiently and they were very respectful of our existing landscaping. If you are looking for a great team to replace your siding and/or roofing.......give these guys a call. You will NOT be disappointed!!!!

We had our roof installed by Bradford Xteriors in 2014, and unfortunately, it has not held up as…read moreexpected. After about 12 years, the roof is already in poor condition and needs significant attention far sooner than what most homeowners would reasonably expect from a full roof replacement. When I contacted the company, I was told their workmanship warranty only covers 5 years, and they would not offer any assistance with the current issues under the warranty. While that may be within the terms of their contract, it's disappointing given the extent of the problems and the relatively short lifespan of the roof. In hindsight, I strongly recommend that anyone considering this company do not use them. Even if the price is a little higher than Bradford because now I am spending more to fix my roof. Please take the time to carefully review the warranty details with any company you choose, especially what is (and isn't) covered and for how long. Also, consider having the roof independently inspected soon after installation to catch any potential issues early. Based on my experience, I would advise others to thoroughly compare warranties and workmanship guarantees before choosing a contractor, as it could make a significant difference down the road.

Best customer service. Communication top notch every step of the way. Very detailed and got…read moreeverything done in a timely manner. Thanks for making my home project easy. Would Highly recommend

Came home to a hot house, called them and they got me on the schedule for the next afternoon. Tim…read morecame out on time and had me up and running in no time. Company is easy to work with and does great work. Would highly recommend.

Called to request an AC check because unit couldn't cool to 73 degrees when it was 82 outside…read more Technician came and said he couldn't find anything wrong but would send someone else out who knew more. Person never came. Technician claimed he was here for one hour and 45 minutes and was here for an hour at the most. Saw him sitting in our driveway for quite a while after he was finished. We got a bill for $175.00. We had had a good experience with them before but never again. Beware.

We contacted Schottenstein Roofing to obtain one of three estimates for our home and garage, as we…read morebelieved that hail damage existed. Eric Winter came out at our earliest convenience, and thoroughly explained the entire process, even showing us samples of the high quality materials they utilize. The time Eric Winter spent with us, and the information he shared far exceeded our previous estimate experiences. Eric Winter was also extremely knowledgeable about the insurance process, including our own insurance provider. Eric Winter's assistance and ongoing involvement with our insurance provider in this process was absolutely invaluable. Additionally, Eric Winter was always very responsive to any texts or calls. The installation only took one day, and Diego consistently kept us updated in reference to the install and any issues. The crew did an exceptional job of cleaning up, including the magnetic pick up of any nails on the ground. Schottenstein Roofing and Eric Winter will have us as customers for life.

Great job putting on a new roof last fall. Didn't upsell. Went out the their way to provide the…read morelighter shingles that we wanted. Additional work was needed since the roof hand't been replaced in a long time. But everything done on schedule and within budget. Highly recommend.