I hired MVM for a 2-1/2 hour away move -- coming from a 2-story apartment complex townhouse, going…read moreinto a condo. Devlin and Christian were friendly, productive and professional and went the extra mile on a number of things. (For example, Devlin carried my full cat litter box down the stairs and Christian tried to remove my computer monitor stand to pack it.) I had a pretty big move, but they kept at it with good spirits and got me into my new place by 4. I've used several different moving companies in the past 10 years, and MVM was my best experience. They charge by the hour (not by weight or space), so I was glad they were mindful about time. They demonstrated care for my things. I would definitely recommend this company.

We hired MVM Moving & Storage to move our 2-story home based on a quote for two trucks, three…read moremovers, and 6 hours of labor. On moving day, only one truck arrived, creating major space and efficiency issues. The crew worked slowly, overused plastic wrap, packed the truck carelessly, and several items were damaged during the move. Because one truck wasn't enough, my husband and I had to make five additional trips across town ourselves. The move took over 8 hours, and during delivery the driver allegedly damaged our brand-new driveway while backing in. Boxes were also unloaded without regard to room labels, creating additional frustration. After nearly two weeks of trying to resolve the issues, MVM denied responsibility for the damages and failed to provide a satisfactory solution. While the company claims it conducted an internal review, we feel it has refused to take accountability for the actions of its crew. Overall, our experience was marked by poor preparation, property damage, damaged belongings, and a lack of customer service. Based on our experience, we cannot recommend MVM Moving & Storage and encourage others to carefully research their options before hiring them.