I have moved many times during my 15 years in the United States, and Woodlark Residencies is truly…read morethe best apartment community I have ever lived in. If there were a ten star rating, I would gladly give it a ten. If it were not for a sudden job change, I would never want to leave this place. Our home is an upper level apartment with a stunning view of the town. From our bedroom window, we can even see the peak of the mountain. Sunset is my favorite moment of the day, when the sky turns soft pink and fills the entire view with warmth. During the rainy season, the scenery from our spacious balcony feels like a fairytale, with mountains wrapped in clouds and fog and the Corte Madera Creek flowing below. Living on the second floor gives us high ceilings, which make the space feel open and bright. The apartment has been beautifully remodeled with modern appliances and updated kitchen countertops. We also have a central cooling and heating system, which is rare in this area and makes a huge difference during warm summers. I truly enjoyed the beautiful landscaping and flowers throughout the community. I swam in the pool, worked out in the gym, and even made a good friend next door. The people here are genuinely kind and welcoming. Orland and Louis treated us like family, which made this place feel even more like home. Most importantly, I want to give special thanks to Gaea, the property manager. She is thoughtful, kind, and always ready to help, especially during difficult moments. She truly cares about residents and went out of her way to make our moving transition smooth and stress free. One of our family's most treasured memories is spending peaceful and happy time on the trail along the Corte Madera Creek just across the street. Woodlark is a tranquil and safe community with some of the best schools, making it an ideal place to raise a family. If I had to mention one very small drawback, it would be that gym access is a bit limited. Aside from that, Woodlark Residencies has exceeded all expectations and will always hold a special place in our hearts. As a bonus, online grocery deliveries are brought right to your door, which makes daily life incredibly convenient.

This place is fantastic. Quiet, great views, pet friendly. Neighbors wave at each other yet keep to…read morethemselves. Property Management is kind and Maintenance is professional and prompt. Great value for Central Marin. If I had one gripe, it would be the lack of guest parking/poor striping on existing hillside guest parking (people don't know how to park without striping- with striping you could fit 7-8 cars there, but people park badly so only 5 fit. Missed opportunity.) But that doesn't stop me from giving them 5 stars.

The help we received applying for and touring the complex was unmatched. Blair was the type of…read moreapartment manage that one only dreams of: personable, professional, kind, and hardworking. This was going to be our college student's first apartment and Blair went above & beyond in helping us through the application process. She spent over an hour with us in her office as we couldn't get the online application to work at home. She was so helpful I knew my young adult would be safe under her watch. I couldn't believe how beautiful the inside of this complex was. It definitely made-up for the neighborhood. We would have moved here but found a place 1 block from our grandmother. We may have found a better apartment, but this place has the best management by far - and I should know as we went to 6 complexes.

Do Not Move Here!…read more My friend moved in here recently and had had a complete nightmare experience. The first day before unpacking he saw almost a dozen huge roaches. They didn't tell him there was a *known* infestation before taking his deposit. While moving in, he saw a three page long petition of fellow tenants demanding an effective exterminator!! There was no offer for a hotel or refund, just an empty promise to address it. Obviously, he can't stay there and now has to fight to get his deposit back while looking for a new place and needing to hire movers again. The shared facilities are drab, dirty, and sad.

I lived here for 5 years. I would have lived here for as long as I was in Marin, but they only have…read more2 bedrooms and our family out grew our place. The staff, Jodi and Randy, are the very best. They are really reachable and friendly. Randy is quite possibly the speediest maintenance person ever. The company that owns Crooked Oak is also quite good, as they have set up a great online presence that allows you to pay rent online, as well as maintenance requests. The property gets better all the time too, with small but important renovations that make it just a nicer place to live. They accept cats and dogs, and fortunately the people with dogs do a great job of cleaning up after them. The neighbors are nice and generally quiet. I really can't recommend them enough. They are quite possibly the best apartment complex in Marin. (I have personal experience with three of them, and through friends 4 more. Of that sample, they are by far the best.) Each unit is quite nice and has a washer and dryer in unit. The only thing they could do to improve the units is to make them bigger, and add ac, neither of which is really feasible without just building a new complex.

I lived in this apartment for 2.5 years and had a good experience overall--well-maintained…read moreproperty, friendly neighbors, and no issues during my lease. Unfortunately, the move-out process was a major disappointment. I didn't receive any update on my security deposit within the required 21 days and had to follow up myself. After 28 days, I was told not only was my full deposit being withheld, but I was also being charged for carpet replacement, cleaning, and even an extra day of rent--despite leaving the unit in excellent condition. They also charged for normal wear and tear, which is not allowed by law. Over 45 days later, the issue remains unresolved. The office manager has been unhelpful, and I haven't been able to speak to anyone with the ability to resolve this. Final advice: If you rent here, document everything and take photos when moving out. Don't expect your deposit back without a fight--management is unresponsive and disregards tenant rights laws.

Great apartments. Well run place and great managers. Maintenance guys are great too.read more

This place is great, Roger and Alex are awesome. Always help when something arises. Jimi and Miguel…read moreare amazing to work with! in the middle of downtown San Rafael so location is perfect for just about anybody.

First off let me just say, Oaktops is Family Owned and not farmed out to some corporation. Your…read morerent is the same every month unlike our neighbors at Bella Vista and The View. Beyond the EXTREMELY reasonable rent, Oaktops has the greatest community. Everyone looks out for each other and that includes Management. Let's take a moment to talk about "Management" At Oaktops we have Jana and Heather. They along with the Super, Manuel, have created the nicest, cleanest, safest environment you could ask for in Apartment Living. Nothing is ever an issue when speaking to them. If you have a problem....they fix it, that's it. That simple. I have been here 4 years. I moved in to clean carpets, freshly painted walls and great appliances. My dishwasher started acting funny and Manuel came to look at it. He made an adjustment and it went back to working again. But then it did the same thing. Fix it again? NOPE!! Not doing that. They just ordered me a new dishwasher. Now, let me just say it wasn't ANY dishwasher. It was a top of the line all stainless steels gorgeous and SILENT dishwasher. I was in heaven. And when my refrigerator started making "lakes" in the bottom under the produce bins. Same thing. Brand new, peal the protective plastic off it (I didn't have to I requested to lol) even better then the one before Refrigerator!! Bottom line there is a reason we have tenants here for 20 plus years. Because we are seen as people, not tenants and that is a culture the Owners started and I hope spreads like wildfire. It's a joy living at Oaktops and I doubt I never leave. Oh and they have great reasonable amenities that are logical and useful unlike the places charging for community living rooms. We have free laundry and the option to rent a storage unit on site. Oaktops makes apartment living not only easy but enjoyable!

My husband and I lived at Oaktops for close to two years and have nothing but wonderful things to…read moresay about it. Jana, the property manager, is by far the most attentive, transparent, and caring property managers we have ever had. Manuel, the lead maintenance associate, is an extremely hard worker who is very thorough and timely when it comes to addressing any issues that arise. The safe and quiet atmosphere at Oaktops along with the incredible view of Marin County is truly unbeatable. Had we not moved due to a job relocation we most certainly would have stayed for much longer. To anyone looking for a place in the San Rafael area I highly recommend Oaktops as you will not be disappointed.

very bad .Don't rent…read more I definitely do not recommend this place. The landlord and property management are both very poor. Communication is difficult and uncomfortable, and when problems come up, they are not handled in a timely or reasonable manner. As a tenant, I feel that there is very little consideration or respect for renters.

I lived here from 2012-2020, and do not recommend it for anyone. The current manager, Mike, acts…read morelike he is a nice guy; he is not. The owners and management do not care about the health and safety of residents. I had multiple service requests that were ignored during my residency here, one of which lead to a mold infestation in my apartment, #78. I reported an issue with my water heater for several years, and it was not addressed properly. A water heater leak caused toxic mold in my apartment. After reporting the issue to Mike, he had a new water heater put in without getting a permit, but did nothing to address the mold & claimed no further repairs were needed. I had to have a mold inspection done and provide him with the report showing my apartment was infested with toxic black mold (stachybotrys). He then refused to have a mold abatement specialist repair the issue, and instead had the maintenance/handyman address it. They painted over the mold in some areas and did not remove all of it. Mike was uncooperative and entered my unit without providing 24-hours notice. He ignored phone calls and emails and is dishonest. I had to choose between continuing to live in an apartment with toxic black mold or moving. I moved out as a result. Then Mike withheld my security deposit and did not send an accounting for it, which is illegal. I had a walk through inspection with Mike 2 weeks before moving out where he told me I would get my full deposit back, and a written confirmation that I had no remaining balance from him as well. I contacted him 4 weeks after moving out since I had not received my deposit nor an accounting for it, and Mike said I owed unpaid rent and a cleaning fee, despite my paying my balance in full and leaving the apartment clean. When I disputed this, Mike sent me a mutual release to sign stating he would release the deposit if I signed agreeing not to sue. If you're thinking of moving here, don't.

I am currently looking for apartment rentals in the area. Unfortunately, the leasing agent did not…read moreshow up for my confirmed appointment at this property, which resulted in a significant waste of my time. I had a similar disappointing experience the previous day at the Pier apartment complex; readers can refer to that review for details. Both properties rely heavily on AI chatbot systems to schedule and confirm showings, with little to no opportunity for direct human interaction by phone. As a prospective tenant, it is extremely frustrating not to be able to reach a real person when scheduling or confirming appointments. That said, unlike my experience at the Pier, I was eventually able to reach a very kind and helpful agent at this property's leasing office. While they were unable to arrange a showing that day, she made a genuine effort to help and tried to locate another agent to assist me. I appreciated her prompt response and willingness to resolve the issue--sometimes that effort alone is enough to restore confidence. That's why 3 stars were given instead of 1. I drove an hour to see this property, so it's disappointing when companies fail to respect a prospective tenant's time. I'm not sure if this lack of reliability is common among Sausalito properties, but it has certainly been my experience so far.

I have lived here for 20+ years and love it! The beauty and quiet that surrounds it make it truly a…read morewonderful home. We have same-day maintenance during the week and onsite gardeners, plus disability access, and can have cats and/ dogs. What more can you ask for?!

I lived here for years. When I moved in, it had a horrendous reputation. When the manager…read moreChristopher came in, it was a great thing for the people living there. He turned it around and within a year, it was the go to place in Novato! Some problem, people moved in, but Christopher was always on top of it, and keeping them in line. If you did not like Christopher, you were probably part of the problem. Our work orders were handled quickly, and the follow-through was amazing. Was extremely sad when Christopher left.

Avoid these apartments at all cost. I currently reside here and from the mold to the roaches and…read morethe the staff at PFI it's a joke. They're horrible on fixing things in a timely manner. They will start construction outside your home without notice, and they ignore your problems for weeks in. I'm a single mother with 2 kids I work my ass off, to pay this 2500 a month rent and it's not worth it. I suggest no one moved here unless your ok with Roaches moving in too. Because the whole complex is infested. They honestly need to knock down these apartments and got them, fumigate and rebuild.