We've had repeated success with the team at Majestic Marble. They installed a few countertops of…read morefor us that look beautiful and that have withstood the test of time. There was a small issue with a fireplace stone they installed but they took care of it and now we love that too. For me, the mark of a successful company is not how perfect they are but how willing they are to make sure that you are happy with your final product. We will continue to work with them in the future and are happy to recommend them.

They officially opened its doors to consumers looking to buy or need a quick fix in their homes…read more Unlike other home decor stores that I have been to, this place pays great attention to customer service as you can see associates happy to assist you at any point of your shopping. Also, they do PRICE MATCHING so if you find any material at a lower price, they will match it.

The store is very nice, the staff is very nice and helpful, and the flooring looks great, BUT the…read morekitchen faucets are complete garbage. Don`t let the elegant appearance fool you, the quality of kitchen faucets is poor. Stick to the flooring, and anything that has no moving parts. I bought a Como brand kitchen faucet and paid $150.00 for it, thinking it would be good quality. Looks are deceiving, and the price led me to believe that I was buying a good quality faucet but I was wrong. It was easy to install, it looks beautiful, but you only have 2 choices of water temperature.... scalding hot or freezing cold. There is no way to moderate the water temperature. It`s almost impossible to get a balanced warm temperature. I am either scalding my hands, or freezing them. The faucet is complete garbage, and now I have to buy a new faucet because I didn`t return it, so that`s on me. However, I thought I would get used to the horrible temperature settings after a few weeks, but alas, I was incorrect in my assumption. I will now go to Home Depot and get a Kohler or Moen.

We found our dream rug at this lovely store with excellent customer service. Thank you to Sidney…read moreand the sales team on the floor who were most attentive and gave us a few days to view our choices in our home under different lighting to ensure we made the best choice which we did. I also appreciated the the product knowledge provided on my rug to understand its construction and materials content in the weave. I would highly recommend to others who are doing house renovations, flooring and rug or window treatments.

The vinyl floors we received from Signature by Shelley Alexanian look fantastic. However, the…read moreinstallation process was quite challenging - the installers did not communicate well with us, there were several issues with the baseboards, and it took them almost a month to come back and fix it, while taking no responsibility for the issues. I would definitely buy their flooring again, but I would not use their installers.

They sold us really cheap flooring that had a lot of issues with it. Prior to purchasing my wife…read moreasked if it was good quality as the area it will be installed will be a high traffic area and the sales person (Colin) assured her it was good quality material. Their customer service is also horrible. They say they will call back and never do. Happened so many times that I lost count. After paying them a delivery fee to get it delivered, my installer started installing it in the first room, he immediately called me and said the pieces were not clicking correctly and were popping out. He explained over time that the flooring will start to separate if not clicked properly and will look really bad. I immediately contacted square foot flooring and sent them a video of the installation showing the issue. They vehemently denied there were any issues and blamed our installer. After getting tired of waiting for them to call back, we drove 45 mins and met with them and they gave us (bs) explanations. We gave them the benefit of the doubt, and had our installer go there in person the next day and "learn" from the owner. Our installer tried installing the material after and had problems again. We delayed our project by a week and hired a more experienced flooring installer who had done some work for us previously, with 10+ years of experience, and he immediately told us that the flooring was no good and that it was not clicking correctly and was popping out. I asked him to record a video and sent it to square foot flooring and they again blamed it on the installer and said the installer didn't know what he was doing. They mentioned this material is hard to work with and other people have had problems with it and returned it. When we asked for a refund of the material they tried to charge us a 25% restocking fee - WTF? You guys admitted that people have had a problem with it. We're installing Vinyl here, it's not rocket science LOL. I even said I would buy other material from them if they could cancel the restocking fee and these guys tried to give me a higher price than other stores to make up for the restocking fee. Evan the owner is also a piece of work. They agreed to bring down the restocking fee to 18% after a lot of arguing, and then on the day we brought back the material he tried to jack up the restocking fee rate in front of us to get a reaction out of me. My wife and I also had to rent a home Depot van and load 1600sqft of material myself and unload it onto their dock. I purchased from Hardwood Design Centre in Brampton and the material was worlds apart and the customer service was excellent. They even let us return unused boxes for a full refund without any restocking fees. All in all, our project was delayed over a month and ended up returning all the material and on top of that paying a restocking fee. My advice is stay clear of these guys. When things go bad they will not have your back. They are not a reputable business and selling sub par material for overpriced rates. They'll never admit they are wrong. Own up to things and you will have my loyalty for life. They don't care about the customer and once they have your money good luck getting any help from them.

We were extremely satisfied with the customer service representative Sam! He was knowledgeable and…read morehonest! We found quickly the flooring that we wanted at a very good price! The selection was amazing ! We really appreciated the personalized service! Thank you!

We purchased backsplash tiles and when we got them home realized the edges were all crooked. We…read morecalled right away and asked if we could exchange them. They finally agreed to let us exchange them. Their policy is no refunds or exchanges, which needs to change. They sell tiles not bed mattresses! Well we pick out new tiles at the same price and that's when they tell us we have to pay a 35% fee to exchange or keep the ones we had. The fee was $139.00. We wouldn't have minded maybe a $35 fee but almost $140.00. Just ridiculous. Apparently Edward the manager would not budge on the exchange fee. We were planning on buying floor tiles from X Tile, but not now. They lost us as customers. Edward you sell tiles not mattresses. I hope you are happy you lost us as customers. Stay away from X Tile! Go somewhere else.

I needed a complete bathroom renovation to replace all the tiles and get rid of the dated sliding…read moreglass doors and tub in my downtown Toronto condo. The initial meeting went so well, I went straight ahead with the project. I really appreciated the design process, and they were very accomodating with my special requests. I never felt any 'upsell' pressure nor were there any surprises in the pricing or timeline. The array of options and finishes was considerable, to say the least! The trades workers were very skilled and extremely professional and were able to solve the inevitable hiccups in any project. They took great care to protect my flooring and furniture. The price was as expected, and the work was completed in a quickly and efficiently. I would 100% recommend to them to anyone, and will absolutely be using their services for my next renovation projects.

RenoDuck renovated our basement quickly and with quality finishes. We are very happy with the work,…read moreand we are now in line to renovate our bathrooms upstairs aswell!

We were very happy with the engineered hardwood flooring Alliance installed in our house and the…read moreworkmanship. Timea helped us select the flooring and was very patient as we wanted to take our time decide and look at all options. Quote was clearly itemized allowing us to compare with other quotes received. They removed previous carpeting, prepped the floors and installed the floor and baseboards within a week, starting as scheduled. The second floor landing with a railing was the trickiest part, but it looks great with the new floor now perfectly under the railing as does the rest of the 1200 sqft of flooring. Very Smooth process from start to finish.

Alliance Floor Source - Timea in particular was super helpful in helping me choose my flooring,…read more Its very difficult to find something to go with pine but I did - with her assistance - and the flooring looks great!!! I would give them a 5 star review.