Outstanding customer service! Nathan takes time to explain everything you need to know about caring…read morefor your chlorine or salt pool. I appreciate his knowledge and expertise. The absolute best pool company in town!

They are the best pool company in town. They do not try to over sell you products. They give clear…read moreinstructions and explanations for what is going on with your pool. I just bring a sample in to check that everything is fine. They have saved us so much money. Highly recommend! They also help a few of our friends. We have all had a positive experience.

We had a renovation done not only are tiles falling off ,the jets are coming out of the wall…read more stains are showing through after the reassurance that they would not. We have called several times, had empty promises of them fixing their work. They were suppose to fix everything in December and we have not seen or heard from them .Every time we call it is dumped into voicemail or just ignored. Do not waste your money or time with this company. Off to file a BBB complaint

We love the work they did! They were the first to come out and give us an estimate. (some never…read morebothered to come out) They were by far the lowest bid. We had them shallow out, re-tile and re-plaster the pool. They were professional, did great work and a pleasure to deal with. I give them my highest recommendation!!!

Is going to go out of his way to help me set up my first ever hot tub since I don't know what I'm…read moredoing chemical wise. He is even going to supply the chemicals needed for 1st time use. I'm m still awaiting his quote, but he seems very professional , courteous, and honest

Well, he came to my house to give me an estimate and he quoted me a high price for being the…read moremaintenance man for the pool. And at first I said no but then he moved the price down to $200 a month so I went ahead and went with him. He was always nice, diligent always there on time, etc., but unfortunately after a while cause I had him for a little over a year working at my house on my pool, he began to slack off, and it wasn't locking the gate back like it needed to be, and one of the last straws was the fact that I went through my bank statements, one day and found that well my bank would did the wrong thing by letting this pass, but they let the same check with the same check number, etc., etc. that I gave to him as a monthly payment for his service, go through twice. I went to the bank and I had a word with them and then they came back and said well we shouldn't let it go through twice but at the most he's very dishonest and I didn't wanna believe that of him and I said how so? And they said because it was investigated and it showed that he deposited it electronically at one facility and then went to another facility a few days later and deposited it in person. I had a talk with him and he was apologetic and trying to tell me it was an accident and I'll give him the benefit of the doubt because I had never had any problems with him otherwise I always felt he was honest. But then the very last few times he came well especially the last time he came he said he put in chlorine in my pool etc. etc. and I was planning to probably interview other guys to replace him and he said you know everything was working well. Well, when he had come that morning that very afternoon I had a new guy I was interviewing. When I interviewed him, he tested the order and he says there's not a drop of chlorine in this pool. And then he said he walked up and because my pool is the saltwater pool, he said look at that salt cell converter. It's totally clogged and full of junk and I looked at it and I said yes, it is. Then he showed me the box on the wall that controls the electronics that goes to the salt cell converter and he says this box of this electronics inside this box is not working. And then he looked down and he says look at this electrical wire that goes from these box on the wall down to the salt cell converter it has been cut in half. Well, I couldn't blame the cutting in half of the wire on Brad because I'm sure I did that probably a week or so before he even came to service to pull the next time. But I would've expected him to have found it. And also know that the salt cell converter was not working and so on the fact that this new guy found that there was no chlorine in the pool when he told me he had just put chlorine in that morning, and that the converter was working and so on and so forth That just kind of made me realize that he and I had probably finished our course together is him being my pool maintenance guy. I just went ahead and had a talk with him on the phone, but he kept telling me that it was there was chlorine. He put chlorine in it that morning and the wire wasn't cut and the salt so converter was working that morning. He was there and I just don't know how the line would've magically gotten cut from that morning to two in the afternoon when that other guy came and nobody else can come in my backyard cause the gates are usually locked or are locked And you know how could it magically have gotten cut and I just sure I did it before he ever came to service the pool at least a week before that and I just didn't realize I had cut it, but he did not realize that it wasn't working and he should've been on top of things and known that it wasn't working And You know things like this that just let me to not. I don't want to think he's dishonest, but I just let me to believe that I better find somebody new and I have. I have a great man now very honest and he doesn't charge me anywhere near what Brad was charging and he does a great job. So unfortunately, I'm sorry. I had to let Brad go, but hopefully he'll clean up his act and do well with other people again I don't want to believe the worst in him that he's dishonest, but all of the evidence kind of pointed that way. So use your own discretion if you want to hire him. He is a nice man, And doesn't seem to do his work diligently and everything but these other things that happen we're just too much.

We are new pool owners. We bought an old house with an old pool. Certified Pools has been awesome…read morehelping us get our pool back in shape! Their service man is super knowledgeable, helpful and friendly. They were able to get us up and running with a new pool heater, etc, quickly and efficiently, at a reasonable price! We will need to have our pool resurfaced within the next couple of years, and when we do, we will definitely call Debby to get the job done and feel confident they will do an epic job!

Excellent experience all around! My husband and I wanted a hot tub but we wanted a plug and play…read moremodel at an affordable price. We went to several places in town, but hands down, Certified Pool & Spa had the best variety of brands and prices. They delivered our hot tub the very next day and helped set it up. Later on, they called to make sure that I had everything up and running and asked if I had questions. The following week they called to check-in again, and I was so appreciative. I noticed a super minor thing a week later, and they offered to have one of their very courteous workers come out to address it within an HOUR. We paid a fair/good price, and my biggest concern was not ending up with buyers remorse, and so far I have not. The only irony of the situation is now I need emergency surgery and can't use my hot tub for 6 weeks, but I know I will enjoy it after that! We love our hot tub and I will recommend Wayne and Debby (and all their FRIENDLY staff) to everyone I know. We would absolutely shop here again without hesitation. (Plus, they have really great snacks and cute dogs in store!)

We have used Porky's for about 8 months now. We are very satisfied with their service. They always…read moreshow up on time and our pool is always pristine. Priced competitively. Highly recommend Chris and Porky's Pool Service.

I contacted Porky's because we had moved from the area & our house there was going to go on the…read moremarket. Our pool had been neglected the last few months and needed cleaned for the real-estate. Porky was very good at communicating with me. He got out to my house right away & in less than 48 hours, had my pool looking brand new, As a matter of fact he went beyond my expectations. His pricing is spot on. Please don't waste your time with the others. This guy is very honest, and meticulous in his work. you can tell he is very experienced in his work. I wish I had known about him 5 years ago when we first moved here. He does a weekly clean at a low monthly cost. We plan on using him until our home sells and will be highly recommended to the buyers of our home. I am more than pleased and happy with Porky's!!!!!!

Wade in the Water has been managing our pool on Padre Island for the last two years and doing a…read moregreat job. Our tech Devon always lets me know what's going on with the water chemistry and is easy to reach should any urgent needs arise. They also installed our pool heater. Highly recommend for pool care and repairs.

Had. Warranty work. on a Hayward.pool Heater Tech showed up. Took a look And left. Then a…read morefew days later came back. He forgot to. Check the water. Whether it was condensate or pool water New one on me, But that's what he said. Plus. Will be a service charge. I'll Pass.. And it was for the BEST I had another company out of Rockport. Initials.C.C.P. Took it apart, showed me what? Was going on.NO CHARGE

They sent Brett he was very efficient did excellent work. He put a new sand filter in, pool looks…read moregreat There office was very informative sending emails of what was going on and messages they were on top of it. Used them twice so far lived here since 2000 and best swimming pool service I've used. I recommend them100%.!

Highly recommend using their services. Very professional, extremely knowledgeable, friendly and…read morecommunicate effectively. We just recently bought a house with a pool that had not been maintained in a very long time. Called New Wave Dave to help. They came out to take a look at our pool and system. Sent us a proposal with a reasonable price. Needed a new filter and drain/clean the pool. I called a few other business for quotes and decided to go with this company. They did the job quick and communicated with me through the whole process. Everything was great! Thanks guys!

Jake is an extremely experienced and personable pool guy. He was extremely prompt and knew…read moreimmediately what our pool needed and got it looking good right away. He was also reasonably priced and will be my go to pool guy from now on!