We've been here for over 14 Months and it just seems to be getting worse and worse. If it wasn't for the assistant we'd be gone already, the head manager should not be working here (told us she might have to bill us for water because we wanted to swap in our 3 day old high efficiency washer/dryer in place of their ancient apt style washer/dryer) and has always been quite rude, again if it wasn't for the assistant we'd of moved already.
First off the walls have no insulation whatsoever (confirmed on phone while talking to regional manager of company) and it's easy to tell, I can hear my upstairs neighbor using the toilet while my next door neighbors singing in the shower, and not only that the pipes clunk in the walls whenever anyone uses their water (in both our old upstairs apt and this downstairs apt it was the same).
Both the windows and doors are terrible, we installed thermal curtains on our windows and still had a draft all winter long, furnace was only set to 62 and was still running 24/7. Finally after calling the regional manager they had a furnace technician come in and right in front of us and the maintenance guys told us the windows and doors were sh%t. They wouldn't fix it and we ended up with $450/mo electric bills for heat compared to only $150/mo last winter, and the electric company actually called us to apologize and confirmed after testing the lines it's something in the apartment (which I immediately spent the next 2 days testing all of our devices and none of them are drawing high amounts of electricity at all). They did finally give us the option of moving to another apartment and tried charging us $250 to do so.
And now that we're on a downstairs apt we asked about bringing our gas grill in and they said we couldn't because it has to be stored 15ft away from the building and while in use (even though there are almost a dozen sitting in the porch ways of other apts in the area, and even 2 balconies that I can see CHARCOAL grills on, including the 2nd one right from the entrance which you can see from the main office.
And now of all things, we come home tonight to see a letter on the door saying the arch from our wedding that we've had with us since day one of moving in here over a year ago, has to go because they don't consider it a decoration (which it was hand made by my grand mother so thanks for saying she doesn't do a very good job when myself and anyone else that looks at it thinks it's beautiful).
So again, I would avoid this place if at all possible, and only come here as a last resort. But on a side note again I will mention, the assistant and the maintenance workers have always been very helpful and friendly and have worked quickly in fixing problems when they do arise (besides the windows leaking the insulating gas out which is out of their hands, and they can't fix without permission from above I'm sure...) read more