Ashley is a wonderful stylist with a great attention to detail. She has such a friendly, positive…read moreattitude and makes great suggestions.

I am writing this review for my wife…read more My wife had to change her nail technician for the first time in 12 years due to a retirement. She decided to try this location because it is closer to us than Adrian was. While this place is clean and appears to be organized and professionally run by nice people, I must warn you be careful who you get. The younger inexperienced nail techs do not do as good of a job and the ones that really do a good job ( young or older) are never available because they're constantly booked. Also, she said the selection of nail polish colors is substandard compared to the average salon. Just not enough choices. For the first time in 12 years my wife experienced premature chipping. Was it a substandard product or was it a poor application? We do not know. It's going to be hit or miss here ....You may have to break out some greenbacks to convince your way into somebody's schedule, otherwise you may end up with a "lower tier" nail tech. My wife does not like to complain but she was disappointed considering the cost of the manicure. On the flip side... my wife had a pedicure done that was very good. ***

Horrible experience with Hayleigh, the definition of wasting your money, if you want your money to…read morebe stolen then go, I arrived normal and left with a headache and leg pain, it makes sense when they are not massage specialists, they receive a week's training and start working without knowing anything, horrible. Thank you Ryanna for trying to fix the bad service but I'm not going to go again, train the girls you hire better so other clients don't have such a bad experience

Absolutely atrocious... call it disorganized petting. Training has missed the mark 100% and it's a…read morewaste of money.

If you want a proper massage then don't skip this place. It's unassuming, but I had the best…read moremassage of my life. Not only does she throughly massages your entire body, she also stretches your limbs! Amazing!

Very Clean, great atmosphere , very relaxing. Great experience , The therapist was a pro and made…read moreme feel very comfortable !

Great place, great people and a great community of people who care about their customersread more

Lovely salon! Wonderful service options! Katie is so kind The staff made my visit amazing! The…read morevichi shower is so nice and a unique experience for sure. Loved my facial Thank you for the Cherished Friends spa day! I had never had a spa day and this was extra special!

I was able to get an appointment for a pedicure within hours of my call! When I spoke to Lisa,…read moreduring my inquiry call, she was genuinely pleased to be able to accommodate my specific needs. Upon my arrival, Lisa came up to me and greeted me like I was a dear friend. Her nail salon was clean, welcoming and properly outfitted with all of the equipment for a bridal party's services. Shelly was my stylists and couldn't have given me better service! She performed all of the processes with deft professionalism. I will be back again!! (Since I opted for no polish, I won't post an image . . .)

These ladies are fun! Great place to relax and converse, and right next to Barry's Bagels so you…read morecan make some deluxe me-time or a friends day out of it! So many colors to choose from - primarily OPI, but also China Glaze, Taylor Morgan, . It's well ventilated in here, never any of that old nail salon scent, very clean, comfortable massage chairs (new this year!), good music. We come for the pedicures, which were $55 at the time of this writing. We come in with three people and they never have trouble finding space for us all at once in their schedule.

walked in and had Amy for a pedicure and she was lovely!! did a great job on my gel toes, i always…read moreget french tip and she killed it. very relaxing as well definitely will come back here.

I'd say my experience at Classy Nails & Spa was definitely a mixed bag. There were things I really…read moreenjoyed, but also a few communication and billing issues that kept the experience from being a 4 or 5-star visit. First, the positives: the atmosphere is definitely a vibe! It's cute, relaxing, and has a nice overall feel. I also appreciated that the service comes with snacks, which is a fun little touch that makes the experience feel more elevated. Most importantly, I love how my nails turned out. My nail technician did a great job, and I was very happy with the finished product. Where things got a little frustrating was with communication. I requested a basic pedicure with gel polish and a gel polish color change on my fingernails. The receptionist mentioned that she was confused about my request, which caught me off guard because I felt like I was pretty clear about what I wanted. I also didn't understand why I was charged separately for removing my previous gel polish when I was getting a gel polish change. To me, removing the old gel seems like part of the process of changing the gel color, so I would have appreciated having that explained before the service. My fiancé also got a manicure for the first time. He specifically and repeatedly requested no polish. Unfortunately, clear polish was still applied to his nails. He didn't even realize it had been put on until I noticed his nails later. That was probably the biggest communication issue for us because he had clearly expressed what he wanted. Then, when it was time to pay, there was another mix-up. Our services were incorrectly assigned between our bills. Instead of me being charged for the gel polish change on my hands, I was charged for the pedicure. His manicure and my pedicure should have been on his bill, while I should have only been charged for my gel polish change. We didn't really push the issue at the time because it felt like trying to untangle everything was only going to create more chaos. However, it is something worth mentioning because clear communication and accurate billing are important parts of the overall customer experience. Would I go back? Yes. I wouldn't write the salon off based on this experience. My nails genuinely turned out great, and I really enjoyed the atmosphere and little extras like the snacks. I think there is room for improvement when it comes to communication, listening to specific requests, and making sure services are entered and billed correctly. For now, I'd personally rate my experience around a 3.4/5. The nail quality and atmosphere definitely earned points, while the communication and billing issues brought the overall experience down. I'd suggest booking an appointment rather than walking in, and make sure to confirm exactly what services you're going to receive and the pricing beforehand. It also doesn't help to see that the receipts aren't itemized specifically to show the customer what services they received with add ons (if any). The service(s) on the receipts just reads "custom."

Zuri was very informative . She explained every step to me and my daughter as we were receiving…read moreservice. She was very polite and made us comfortable.

I have been going to this nail salon for many years! An appointment is required, so don't try to…read morewalk in without one. You can reserve an appointment through the Fresha App or by calling the business directly. Upon walking in, the ambiance is casual and friendly. It is also very clean. I have never had a bad experience and I've had my nails done by every nail technician over the years. I get dip manicures and gel pedicures, as I love not having to worry about my nails smudging and these services last much longer than regular polish manicures and pedicures. I find the value excellent compared to other nail salons and the quality is consistently excellent. Highly recommend Forever Nails and Spa! (By the way, I have never had any of their spa services, but can definitely speak to their mani-pedi services!)

After being a loyal customer of Forever Nails for nearly two years, I'm disappointed to say that I…read morewill no longer be returning. I have typically seen Kevin, who consistently does an excellent job. Recently, I switched to Lilly due to scheduling convenience. She works quickly and the quality of her nail work has generally been good. Unfortunately, the customer service experience has become increasingly uncomfortable. Over my last several visits, I noticed that Lilly rarely greeted me, made eye contact, or acknowledged me during my appointments, while appearing much more welcoming and friendly with other customers. At first, I assumed I was being overly sensitive, but my most recent visit confirmed that something felt off. During the appointment, I had a cut on one of my fingers. Lilly repeatedly squeezed that finger while working, causing significant discomfort. When my hand would naturally tense up from the pain, she became visibly irritated and repeatedly told me to relax my hand, even after I explained that the pressure on the cut was hurting. She also nicked me with the drill while buffing my nails. While accidents can happen, there was no acknowledgment or apology. Additionally, although I arrived on time for my appointment, I was started several minutes late. That normally wouldn't bother me. What did concern me was that with only a short amount of time left in my service, Lilly stopped working on my nails to begin another customer's removal process before returning to finish mine. I was left waiting without any explanation, apology, or acknowledgment. I've never written a negative public review before, but after this experience, I felt it was important to share. Quality nail work is only part of the experience...customer service, professionalism, and respect matter too. I hope this feedback is taken seriously so that future customers receive the level of care and attention that long-term clients deserve.

Jenny is the only one I will let touch my hair! She has been cutting my hair for over 12 years…read more(back when she used to work in a department store salon - before she had her own place). I have really heavy, thick, stick straight hair, and you wouldn't believe the butcher jobs other places used to manage on it. A friend suggested I see Jenny a long while back after hearing me complain about the previous places I had tried. Nobody else has cut my hair since. I feel completely comfortable with her, and anymore when I go in there, I don't go with an idea - I let her do whatever she would like to my hair - it always looks good! Her salon is very serene, with calming blues on the walls, and she carries all kinds of great products (my husband is a huge fan of the Moroccan Oil). The staff (which is all her family) are very warm and friendly. I often find myself staying long after my appointment is finished, just chatting with her mother or sister! I can't recommend them enough! I have referred many friends and family to her, and they all still continually go to see the Pello's exclusively! Check them out next time you need a cut or color. They also do hair removal and spray tanning, but I have yet to use either of these services.

I was very happy with the waxing services I received. The salon was cute and clean. Jennifer was…read morefriendly and gentle. I'd highly recommend Pello!

Great service and easy conversation! Beautiful job on my trim. Great location and easily…read moreaccessible. Dawn uses the latest techniques to achieve a great style. Definitely recommend!

I was visiting Toledo from San Francisco and realized I really needed a good haircut and fresh set…read moreof highlight before Christmas with family. I read some reviews and called Metro Salon hoping there was an opening- and Jody picked up and found time for me the next day! I don't write a lot of reviews--- but my experience was SO GOOD I can't help myself. Jody is a true expert. She asked a bunch of questions to get to know my hair type and what I like, then dove right in. Gave me an incredible fresh blunt cut (exactly what I wanted!) without cutting off too much length- then gave me gorgeous natural highlights at the exact tone I was looking for. Seriously, I have been getting the same combo for 20 years (trim and partial highlight) and this might be the best one yet. She also took the time to give me a cute style that stayed around through the holidays. I'll be booking time with Jody every time I'm back in Toledo. Thank you for a great experience Metro!