I am writing this review for my wife…read more My wife had to change her nail technician for the first time in 12 years due to a retirement. She decided to try this location because it is closer to us than Adrian was. While this place is clean and appears to be organized and professionally run by nice people, I must warn you be careful who you get. The younger inexperienced nail techs do not do as good of a job and the ones that really do a good job ( young or older) are never available because they're constantly booked. Also, she said the selection of nail polish colors is substandard compared to the average salon. Just not enough choices. For the first time in 12 years my wife experienced premature chipping. Was it a substandard product or was it a poor application? We do not know. It's going to be hit or miss here ....You may have to break out some greenbacks to convince your way into somebody's schedule, otherwise you may end up with a "lower tier" nail tech. My wife does not like to complain but she was disappointed considering the cost of the manicure. On the flip side... my wife had a pedicure done that was very good. ***

I called to ask about an appointment and the receptionist kaylee was a complete gem. She was so…read moresweet and knowledgeable and made me feel like all of my questions were valid. I've called a few places and have never felt so understood and welcome. I had to write a review so the salon knows they have an amazing person on the front end.

Horrible experience with Hayleigh, the definition of wasting your money, if you want your money to…read morebe stolen then go, I arrived normal and left with a headache and leg pain, it makes sense when they are not massage specialists, they receive a week's training and start working without knowing anything, horrible. Thank you Ryanna for trying to fix the bad service but I'm not going to go again, train the girls you hire better so other clients don't have such a bad experience

Absolutely atrocious... call it disorganized petting. Training has missed the mark 100% and it's a…read morewaste of money.

If you want a proper massage then don't skip this place. It's unassuming, but I had the best…read moremassage of my life. Not only does she throughly massages your entire body, she also stretches your limbs! Amazing!

Very Clean, great atmosphere , very relaxing. Great experience , The therapist was a pro and made…read moreme feel very comfortable !

Lovely salon! Wonderful service options! Katie is so kind The staff made my visit amazing! The…read morevichi shower is so nice and a unique experience for sure. Loved my facial Thank you for the Cherished Friends spa day! I had never had a spa day and this was extra special!

I was given the very best spa treatments; my whole time there was centered around my comfort!…read moreThe entire staff are extremely kind, patient, skillful and devoted. I had the loveliest day; an experience I'll treasure always! I felt that each staff member is committed to making the cancer journey easier for those they serve. Words can't convey my gratitude!

These ladies are fun! Great place to relax and converse, and right next to Barry's Bagels so you…read morecan make some deluxe me-time or a friends day out of it! So many colors to choose from - primarily OPI, but also China Glaze, Taylor Morgan, . It's well ventilated in here, never any of that old nail salon scent, very clean, comfortable massage chairs (new this year!), good music. We come for the pedicures, which were $55 at the time of this writing. We come in with three people and they never have trouble finding space for us all at once in their schedule.

Great service. Friendly atmosphere! have been going there for years and they are like family.read more

GREAT SERVICE AND WONDERFUL STAFF!!! It was an awesome environment I am so happy with the results…read more They offered me drinks while I was waiting. Really wonderful customer service!!!!!

Highly annoyed! I booked two pedicures for myself and my…read moresister in law She is getting married this weekend and we waited to have them done together. I sat here for an hour and 15 minutes while my sister-in-law got a pedicure and never got service. What is the point of scheduling an appointment if they're not going to honor the appointment. I have been getting my nails and toenails done here for years. The last four times I have come in here. I have waited way later than I should. I have left to get coffee, I have to go to the store. I have been understanding and accommodating. I am finished. I have spent thousands of dollars in this salon and I will never again walk through these doors again.

Zuri was very informative . She explained every step to me and my daughter as we were receiving…read moreservice. She was very polite and made us comfortable.

I'm a regular customer here and every single nail professional has been fabulous! You seriously…read morecan't go wrong even though you now need to book at least a few days ahead of time- no longer a walk-in service. Check out their booking service through Google on Fresha... super easy to schedule! Highly recommend this nail salon for both quality and cleanliness!!!

I had an appointment with Kim. She filed my nails down so roughly that they were bleeding. The…read morefills were done uneven and i now have completely misshaped nails that are far longer than I asked for. When I called in to ask for an appointment to get them fixed, I was told I needed to pay (even though I called in less than a week). Would not recommend going. I was treated poorly by all staff I encountered and it made this an awful experience. Now I am 70 dollars out with awful nails I have to pay to fix.

Jenny is the only one I will let touch my hair! She has been cutting my hair for over 12 years…read more(back when she used to work in a department store salon - before she had her own place). I have really heavy, thick, stick straight hair, and you wouldn't believe the butcher jobs other places used to manage on it. A friend suggested I see Jenny a long while back after hearing me complain about the previous places I had tried. Nobody else has cut my hair since. I feel completely comfortable with her, and anymore when I go in there, I don't go with an idea - I let her do whatever she would like to my hair - it always looks good! Her salon is very serene, with calming blues on the walls, and she carries all kinds of great products (my husband is a huge fan of the Moroccan Oil). The staff (which is all her family) are very warm and friendly. I often find myself staying long after my appointment is finished, just chatting with her mother or sister! I can't recommend them enough! I have referred many friends and family to her, and they all still continually go to see the Pello's exclusively! Check them out next time you need a cut or color. They also do hair removal and spray tanning, but I have yet to use either of these services.

I was very happy with the waxing services I received. The salon was cute and clean. Jennifer was…read morefriendly and gentle. I'd highly recommend Pello!

Great service and easy conversation! Beautiful job on my trim. Great location and easily…read moreaccessible. Dawn uses the latest techniques to achieve a great style. Definitely recommend!

I was visiting Toledo from San Francisco and realized I really needed a good haircut and fresh set…read moreof highlight before Christmas with family. I read some reviews and called Metro Salon hoping there was an opening- and Jody picked up and found time for me the next day! I don't write a lot of reviews--- but my experience was SO GOOD I can't help myself. Jody is a true expert. She asked a bunch of questions to get to know my hair type and what I like, then dove right in. Gave me an incredible fresh blunt cut (exactly what I wanted!) without cutting off too much length- then gave me gorgeous natural highlights at the exact tone I was looking for. Seriously, I have been getting the same combo for 20 years (trim and partial highlight) and this might be the best one yet. She also took the time to give me a cute style that stayed around through the holidays. I'll be booking time with Jody every time I'm back in Toledo. Thank you for a great experience Metro!