Wonderful, polite and friendly staff that exceeds expectations! Highly recommend Michael Eller…read moreJewelers!

We got out engagement ring and wedding bands here. They went above and beyond to make my engagement…read morering right when it didn't come in as expected. They ended up using some of their own diamonds when the manufacturer seemed to be unable to get it right. I can't tell you how impressed I was with their service. Thankfully, getting our wedding bands was a smoother process. They were certainly patient with us trying on what seemed like a hundred rings.

I had a watch in need of repair. I took it to the place where most people take time pieces in need…read moreof repair. They said I needed a main gasket and crown gasket replaced. $60, and they would have it in a few weeks. I came to Yelp and found Tom Rumpf. He looked it over and said the main gasket is fine, but the crown needs to be replaced. He did the job for 1/4 the cost the other place quoted, and I had my watch back in 2 business days. Tom is now my go-to guy for watch repairs.

Tom is a true watch enthusiast. His shop is definitively old school. After purchasing a vintage…read moreOmega wristwatch (mechanical/self winding watch), I was not sure whom I could trust with it. I was wary to just leave such an item with a cash for gold shop which does watch repairs on the side. When I walked into Tom's business, I felt almost immediately that he is a trustworthy guy and that he would to an excellent job. Tom restores vintage watches regularly, and sells them as well. He even had a few watches which were similar to the one which I had brought in, so I was reassured that he knew what he was doing. My preliminary expectation was that a repair to a vintage Omega which was keeping very bad time would set me back somewhere around $100. Tom did it for $50. I could not recommend him enough and I feel that I will be a long-term customer.

The best place ever!!!! The people here are so knowledgeable, competent and pleasant.....they are…read moreexcellent at what they do. They keep in touch with you and tell you everything in detail. Very reasonable and so fair. They are FABULOUS. Don't go anywhere else, ever!

Amazing! The staff are very knowledgeable, helpful and friendly! No need to look anywhere else!read more

Few days ago upfront of our 110+ YO CUCKOO CLOCK (family erloom) I find on a floor strange debris,…read morewhat later was discovered as the wooden parts of our hour hand broken in 3 pieces (obviously from old age, very fragile)! I contacted our old German clock repair shop (whom we trusted before) and they were able to fix it in just few days! Thank you for a great job!

Brought our clock to their shop, it stopped working Took it apart and showed hubby and I where…read moreparts are just worn out... it's a 50 year old clock!!! Very nice people, were very friendly and kind. Our beloved clock is done.

I called Joe Freeman from Clock Repair Solutions and three other companies regarding a grandmother…read moreclock that that I recently took possession of that has been in our family for decades. The clock is not valuable from a monetary perspective, but it has It has great sentimental value to me. It has a history of not running consistently. Without seeing it, one company said it could not be repaired and wanted $1,600 to replace the movement. Another company wanted $750 to repair it without even seeing it. The third company wanted $250 for a preliminary service call and $650 to remove the movement, take it back to the shop and put it on the bench for repairs which would take weeks to complete. Joe offered me two options; $225 for an oil, level, and adjustment on the movement and hammers or $650 to remove the movement and take it back to the shop. I elected to go with the $225 service call and could not be happier with my decision. Joe scheduled an appointment for the same day, kept in contact with me when his ETA had to be changed, and, most importantly, had the clock running in less than two hours. This was six weeks ago, and the clock continues to run and keep great time...something I do not remember it ever doing before. When my other clocks need attention, I will call Clock Repairs Solutions to service them, too. I recommend Joe Freeman wholeheartedly.

Joe at Clock Repair Solutions on 11 mile in Royal Oak is the absolute best!…read more I have a cuckoo clock from my grandmother that was in total disrepair after a fall from the wall.The clock was a MESS. It is a very sentimental piece for me and I am so grateful to Joe for making it right again. I imagine my grandmother is smiling right now. Joe also updated an old plate clock of ours from World War II. It had not worked in many years and is now as good as new. Thank you, Joe for everything!

I took an antique ring in to be repaired. I was quoted around $270 for a resize & repair. The woman…read moreat the counter sized my finger, we decided on a size 6. I was called about 2 weeks later and told it was ready for pick up. I immediately went to try it on and it had not been resized. The woman at the counter had failed to write down any info on the resize. During this visit I was talked into going with a 6.5. I knew in my gut I should stick with a 6 but I went ahead with the 6.5. The man who owns the business said he could resize it while I wait. He started the work and would occasionally cuss in frustration - which is obviously concerning. I offered to come back later, he said there was no need he was almost finished. It took about 30 minutes The cost went up from the original quote as well. I put the ring on my finger before I left, but I was in a hurry at that point because I needed to get back to work. When I made it home, I put the ring on my finger and immediately realized it was 1. too big and 2. the tines (prongs / points that hold the stone in) were not symetrical. The ring needed them repaired which is why I had come in in the first place. 3 looked good and one was noticibly off-center.(see photo) I called to say I'd be bringing it back in but at this point I'm going to take it some place else to get the repairs done right. I did pick up a nice vintage Native American ring while I was there, they do have some beautiful jewelry available for sale, but I would not recommend for jewelry repairs.

Affordable jewelry and honest staff have had me shopping here for years now. Excellent and…read moreaffordable repairs too. Never any issues. Highly recommend this shop! I also love the vintage and antique vibes here.

Do not ever purchase anything in cash! They will not refund you if you choose to return. In very…read moretiny writing at the very bottom of your receipt, after your transaction, they tell you all refunds will be in check form 30 days later. ABSOLUTELY RIDICULOUS. A total scam.