Staff is friendly enough. The housekeeping service does a decent job and are very friendly. The…read morehotel is in a good area, close to lots of restaurants and cafes but far enough from bars that you don't get all the noise and traffic. It's a 10 minute walk to the metro and to the shopping area. The annoying thing is you have to be buzzed out every time you exit, which doesn't make sense. Why can't you leave if you're already inside? I do appreciate the security but it's enough to just buzz people in. The kitchenette has bare essentials. They don't equip you with cookware so you'll have to buy a knife, cutting board, etc if you plan on cooking. There is fast laundry service. There is an unpleasant scent in the hallways and lobby. Not sure what that is. Recently my new neighbors have been fighting very loudly and making a lot of noise throughout the night. I can't imagine that others don't hear it too. I may have to switch rooms if it continues. I'll post an update if warranted.

The Umbral is a fabulous hotel. The remodel was great and the staff in the hotel are kind. They…read morestill need to work out a few kinks that come along with any new hotel planning. For example, we didn't have any shampoo and we called down to ask them for more. They never came. Also the staff on the rooftop was slow and when you ask for recommendations they just pick the most expensive thing. The food was good though! With a few more fixes this will be a 5 star hotel.

Great place to work and network at the same time. It is a very lively coworking space with offices…read morefor rent, meeting rooms for reservation, and general open work areas that anyone can use. It has a cool coffee shop vibe to it with items for breakfast and lunch. If you're looking for a more permanent work space, they have those to that you can rent with rooms of all sizes depending on the size of your team. Meeting rooms all come with a tv for presentations, and you're able to write on the windows. Overall a great location (a lot of restaurants in the mall food court across the street) and vibe for a co-working space.

Service requested with quality! Needed a new lock on my door…read morethere within within an hour to replace it. Very easy to work with and a great value.

What a lovely development!…read more My home away from home while visiting Mexico City, I could not have been more thankful that I stumbled upon this place! The property is well built, it is modern with a lot of vegetation, wood grain, glass and a 24 hour security guard watching the door. There are 7 to 8 floors from what I remember. I stayed on the 5th floor so my memory escapes me. There is a pool area underneath the walk way, which is different. There is a patio area that is furnished and a playground for the kids. The location is even better. It is in Coyoacan, which has a great amount of markets, fairs, street vendors, restaurants and nightlife. There are street vendors that sell delicious tacos right down the street on Bruno Traven, so the walk isn't too far. There is a 7/11 about a block away and right across at the end of the street is a University that shows movies for free on the weekends. This property is amazing and it definitely contributed to my wonderful, memorable trip to Mexico City!