A friendly, modern ambiance, with a variety of urban professionals working on laptops, having…read moremeetings, and generally getting stuff done. There's a nice vibe to the place and it's generally nearly full, at least, for the week I spent there. I recommend calling in advance to see what their occupancy levels are if you're planning to bring a large group. It seems, unless you reserve one of the meeting rooms/dedicated offices, it's first-come, first-served for the seating.
Lovely interior, three levels, including the roof deck, which has overhead cover from rain but no protection from the sun. Nice place to take conference calls if you don't mind a bit of street noise in the background.
The place has a variety of seating arrangements, from eight-person tables, to two-person cafe tables, with power outlets very close by each position. There was also comfy couch seating throughout, and high-stool bar-type seating on the roof. I do wish the chairs were adjustable, given my back problems, but they weren't bad. There are conference rooms of varying sizes and one room that can serve as a small classroom.
There's a free breakfast that consists of some pastries, including croissants, madeleines, little cupcake brownies, and other things. For tea, they only have green tea and herbal tea, no black tea, but the green tea is lovely. Free coffee. Fancier juices and sodas for sale (8-10 pesos). Decent eating options within walking distance for lunch. Try the "Palacio" mall about two blocks away if you want an upscale food court with very tasty options with a gorgeous view. Or walk around the neighborhood and eat from street vendors or small dining establishments.
The WiFi was reliable and fast, at least, by Mexico standards. There were some occasional drops in service here and there for a few minutes. That seems to be the norm for Mexico, though it does make Internet-based communications (Skype, WhatsApp calling, etc.) a bit unreliable. I recommend turning off video to save bandwidth. Most of my meetings (including video conference calls) went okay, with only one or two drops throughout the week. Not blaming this business; from talking to my local friend, it seems that the network infrastructure in the country could use some work.
Pricing was by the hour, which seems the norm around here. $55/hour (in Mexican pesos). You can buy blocks of 10, 20, or 40 hours ($450, $830, $1580). You need not pre-book. The monthly rate is $3100/month, unlimited use.
Friday afternoons, there's a happy hour pizza-and-beer thing on the roof around 2pm-ish. Probably would have been good networking if I spoke Spanish.
Bathrooms: Clean and well-maintained. There's three sets, one female-only bathroom on the ground floor, one set on the upper floor, and one set on the roof.