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    Suite Luxury

    3.7 (3 reviews)
    Closed 10:00 am - 4:00 pm

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    Monkee's Of Naples

    Monkee's Of Naples

    3.0
    (2 reviews)

    I was eating lunch at a restaurant in Venetian Village and saw some beautiful dresses on sale racks…read moreoutside of the store. I stopped in and tried on 2 and absolutely loved 1 of them. I happily purchased it. It was 40% off which I was thankful for as I wouldn't have paid full price. I just don't spend what full price was on 1 dress. So happy to have found this place and will definitely be back!

    I normally don't like to post reviews. I was browsing the stores at Venetian Village. I walked in…read morebecause of the beautiful rugs in the window. I purchased two rugs and a matching throw. Over $600.The sales staff was super friendly and helpful. I told the cashier that I was taking the rugs home to make sure that they fit next to the bed. The exchange policy on the receipt for exchanges only. This is fiair but not like other big chains. BUYER BEWARE. The rugs were too big for the space in our bedroom and I brought one back. On the receipt it says exchanges only. So I was willing to do some exchanges but the owner was there when I did the return. I have never felt so shamed by a rude owner. She told me that I was ridiculous to wanting to return a rug and a blanket that had never been opened. She said how could somebody return that during Covid. We don't take returns only clothing. Hmmm. Wait are clothing returns different in some way than a rug?? She said the policy is right in front of you. Period. But the receipt says something different I said.She actually was so rude to me in front of all of her customers. Telling me that I was told the policy ( I was not) and I felt I would not be welcomed back. I can't believe this in the days of Covid and being kind to people how rude this owner is. Wow. . I felt shamed and that the owner does not care about her customers. Brand new by the way. She actual made up some story and tried to argue with me. Isn't rule one in customer service that you don't shame your customers. Unbelievable and will never return. This means nothing in this wealthy Community. But I thought it was important to know that local business owners are treating people without respect in today's world. Shop wisely! Feel sad for employees who have to learn from this.

    Suite Luxury - deptstores - Updated July 2026

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