I wasn't acknowledged when I walked in, which was off putting. Only to be told they won't have anyone available for a full set for 2 hrs. Companies unable to accommodate business comes across as unprepared and unprofessional. read more

The staff was friendly and facility was clean. However, for $90 this manicure is subpar at best. I requested the French pictured, but after hearing the up charge, I decided just to get the base pink. I somehow left with these poorly shaped nails after requesting for very square and there was not much accommodation. There was no maintenance of my natural nails which made the work look sloppy and unfinished. I wasn't offered a drink or anything and it felt rushed. If you're looking for a relaxing experience to treat yourself I would keep looking :( there are a lot of other salons that do much better work at a fraction of the cost. read more

Sugarcoat Midtown - Nail Salons Near Me - Atlanta, Georgia

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Went here recently with a friend for my birthday. I got a basic essential pedicure. It was fine, but nothing super special. I've been to other places that do a little more scrubbing on the bottom of your feet for the same price. The nail tech was also just OK; I felt kind of rushed. The price was typical for the city: $33 for essential pedi. The plus side is that the shop was clean, everyone was very kind, and they accept walk-ins read more

Trust the low star reviews! I came in for a builder gel manicure. Michelle did my nails and it was horrific. She cut me multiple times, looked beyond uninterested in the care she was providing and was incredibly rushed and sloppy. She started to paint and I reiterated that I wanted a manicure. She then turned to the coworker behind her, said something, and they both scoffed. I have multiple cuts, flooded cuticles and sidewalls, over filed nails with damage, gel all over my skin. The final product you see in the picture shows the texture to the nails. There was fuzz in the "top coat" that was rough and chipped and missing in multiple places. I told the girl when I checked out about and she said "wowwwww that's terrible" and offered a 10% discount. I told her I didnt want to be charged for a manicure because she didn't do one. Just slapped a cuticle remover on and went cheese grater on my sling. She said the owner would call me, we will see. Never ever will I be going back there. read more

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LOVE sugarcoat!! Especially the Midtown location- it is sooo beautiful! Sugarcoat has been my go-to since I have been back in Atlanta because of how easy it is to schedule appointments! Some nail salons are way more complicated, but with Sugarcoat, you can set up appointments just right on their website. And most of the time get same day appointments!! They are straight up about prices while you are booking as well!! I love all their technicians, and always get a nice chat in!! I can't wait to go back. read more

Sugarcoat Midtown - Vday nails!! - Nail Salons Near Me - Atlanta, Georgia

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Great service. Fine people. Clean and high quality space with good vibes. Complimentary wine and water. Parking is validated in the adjacent garage. You'll enjoy the luxury of self care here! read more

I came in for a walk-in appointment on Saturday afternoon. In hindsight, I should have made an appointment as they are busier on the weekends. I've come to Sugarcoat two times previously, one as a weekday walk-in and one as a client with an appointment. I used to go to Les Mains on Monroe but now go here as I live much closer. On Saturday I was helped by Ashley the receptionist and Jack the nail tech. Both were super friendly. Ashley encouraged me to try SNS for the first time, and I'm so happy I did (pictures below). I originally wanted a red color, but decided on a nude instead. Previous nail designs I've done here are a matte Barbie look with a white logo as well as a basic blue gel (though I wish they had more of a sharper navy blue, it was more of a blue/black). read more

Sugarcoat Midtown - Nail Salons Near Me - Atlanta, Georgia

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Fantastic service !! My boyfriend got a sport pedicure for the first time and he enjoyed the massage and callus scrub, and the nail tech was able to alleviate the pain from an ingrown toenail. I got Gel X with 3D nail art and my nail tech did an amazing job! She took great care of my cuticles which was so nice since I had a tear on one finger before my appointment. We went on a Monday and the atmosphere of the store was nice and calm and I liked how they offered us wine and water. Overall, really enjoyed this experience and can't wait to come back! read more

Sugarcoat Midtown - Gel-X manicure with 3D nail art - Nail Salons Near Me - Atlanta, Georgia

Came to ATL from NYC for SEPHORIA and stopped in for a manicure. It was not only the best manicure I ever had, but my gel polish is over a week old and still looks brand new. Usually I am lucky to get 4 days out of gel polish before it starts chipping. Happy to have found this salon, very sad that I need to take a flight to get the best manicure ever! I highly recommend them. Might have to move to ATL just to visit sugar coat. read more

Sugarcoat Midtown - 8 days and still going strong. Just a regular gel polish manicure. - Nail Salons Near Me - Atlanta, Georgia

I got this cool freestyle design for a great price at this location. Parking is validated. Ask for Jack! He's very neat and thorough. read more

Sugarcoat Midtown - Right side - Nail Salons Near Me - Atlanta, Georgia

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I'm in my soft girl mom era. And Jack absolutely killed the assignment. So kind and gentle. Did not feel pressured to upgrade services which is notorious at salons everywhere. He took his time and did not rush these nails at all. I love the atmosphere. Super clean salon! So far my experience here has been top notch. I also love getting lash extensions here with Tiffany. Thank you sugarcoat!! read more

Sugarcoat Midtown - Nail Salons Near Me - Atlanta, Georgia

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I've heard a lot of mixed things about this place but I thought I'd give it a try since it's near my job. The nail salon is beautiful. It's pretty big. They have a large selection of nail colors. I like the convenience of booking an appointment online. When I got there, I was seated right away from my pedicure. She did a really good job. the scrub felt amazing and so was the massage. I will say I feel like she was thorough when painting and fixed any mistakes that she made. I do think it's a little pricey, but I did like the experience read more

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This was my first and most likely last time here. I am very disappointed with the quality of work. I paid $130 for mediocre nails! Beware of all the additional cost that are thrown on at the nail tech discretion. $10 - gel polish removal $75 - gel full set $5 - shaping $40 - "deep French" If I get a full set, why am I being charged for shaping? If I ask for French, why am I being charged $40 additional dollars? I have never in my 15 years of getting my nails done, been charged or heard of a "deep French." This should've been disclosed in the beginning. Outside of the ridiculous up charges, the quality of work isn't worth the cost. My nails look bad! I had to file paint off my skin. In addition, my nail tech was passive aggressive (which made me uncomfortable). I would like this issue rectified. read more

Sugarcoat Midtown - Nails - Nail Salons Near Me - Atlanta, Georgia

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This place is beautiful inside. 10/10 on atmosphere. However, I can not give high remarks on the quality of service. I went a couple weeks ago for a mani/pedi. The pedi was fine but the manicure was one of the worst manis I've ever recieved. I had paint on my fingers when I walked out. My nail shape was not consistent and crooked. It was an embarrassing manicure. I have the salon my feedback and they offered to make it right with a redo mani. I appreciated this which is how they got the second star. Sadly, my redo manicure also had issues. The shape of my nails is perfect, although it did start chipping within a few days (it is gel.) The biggest issue is that the color turned almost immediately. My nails look foggy /muggy. This is not what I wanted at all. I still have a complimentary manicure at sugarcoat to use but it isnt even worth it. I would rather pay for a good mani than a free bad one. read more

Sugarcoat Midtown - Muggy/foggy nail color - Nail Salons Near Me - Atlanta, Georgia

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First time at Sugarcoat Midtown - super cute! I made a reservation online, and was promptly greeted upon checkin. They appeared to be running behind so waiting almost 40 minutes is why I didn't give them 5 stars, but I usually find the franchise prompt. Safety protocols for staff and guests alike were in full force! Great selection of colors abs services. They were attentive to my requests, and did a great job. They validate parking for anyone parking in the complex above the store. read more

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Stopped in here with a friend who wanted to get her nails done. I opted for a pedicure while I waited. We both had a reservation We were promptly greeted at the door. My friend was escorted to the nail table and I to the pedicure bowls. A woman started my water but then I sat for a good 10 mins before anyone else came to actually proceed with my service. I watched people come in after me and get started before me. While the young lady was nice enough she didn't speak to me other than to discuss what pedicure I wanted. I opted for the Fiji pedicure which is $50 with hot stones and a massage. I'll say this. This isn't worth it. The massage was mediocre at best. I don't get my toes painted bc I already have a girl back home who does gel in them. This definitely fell short of my expectations considering this would be a higher end nail salon once they're done nickel and dimming you for add ons. I don't have an issue with the pricing if it lived up to expectations. I still tipped because I actually work in the beauty industry myself. Would I come back? Probably not. read more

Great service! Large variety in color choices and always have the newest colors trends for each season. The place is clean and nicely decorated. Staff is friendly. They do validate parking. read more

I was able to book a last minute appointment, and I'm so glad that I did! This location is super airy, clean, and well-ran. They have SO many chairs and stations! She did my Fiji pedicure really well, and was super nice. This location is so busy, and there is street parking or the garage. They also have a HUGE color selection. Probably the biggest collection that I've ever seen. read more

Annie is my hero, and I am so impressed with Sugar Coat's customer service. I went to my nearby location and got a very disappointing service the weekend before a big event. I paid a lot of money for them so I called the midtown location to see if they would fix my nails. I was in the very next day, with a highly experienced technician and felt very taken care of. Even over the phone, the woman let me know they would take care of me no questions asked. My entire service (which would have come to $160 with the removal of the botched nails) was free. I felt so seen and I left with a gorgeous new set. This will be my new primary location for nails. read more

Sugarcoat Midtown - The botched dip French - Nail Salons Near Me - Atlanta, Georgia

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I have been coming to SugarCoat Midtown since Dec 2020 based on the influence of an ATL influencer and kept coming after. I don't have an established nail tech but I'd assume that with the prices and "luxury" of this establishment, I'd get proper services. I came here on August 17th to get a pedicure and Gel X manicure with my fiancée. It's been a week and one nail has popped off and another is lifting. Desmond did my nails and I'll be honest, I was not impressed. I took a year off of getting my nails done but I've been getting gel overlays/extensions for years so I know the process of how it should be done. He made a comment (not verbatim) that made me chuckle such as "Oh you're looking at me while I work and that's why it's not coming out right." I actually never made a comment about his work so for you to make the comment says a lot how you feel about your skills. Their prices have increased but the quality doesn't match it. Please get your establishment together. read more

Sugarcoat Midtown - After 1 week - Nail Salons Near Me - Atlanta, Georgia

amazing experience getting an Sns manicure with Desmond today. prices are very comparable for other places in the area and it's a really good price for how good quality and attention-to-detail it was. Would definitely recommend! read more

Sugarcoat Midtown - SNS Manicure - Nail Salons Near Me - Atlanta, Georgia

Went here for a Sports Pedicure, it was great, Manicure not so much, didn't do a good job of triming nails.

Overall the facility is stunning, beautiful and well maintained. They have taken the appropriate measures to provide a safe service for guests and keeping their employees safe as well. I was able to get an appointment by calling last minute. Highly recommend to call to make your appointments. I believe that's what they require you as well. The service overall was nice. A men's pedicure is not too complex so not much room for error. I forgot my technicians name but she did a good job. She checked on how I was feeling and if I was comfortable during the service. Check out was seamless. The only awkward observation was the same technician that did your service checks you out. I think some guests may not like this since if there's ever a bad experience it would be difficult to be addressed if it's the same person checking you out. Thankfully I had no complaints. Overall this place is highly recommended. read more

Such amazing service and a lovely ambiance! I didn't get gel done, just a regular manicure, and I am pleasantly surprised to see it has still held up really well. Carol did my nails and is the sweetest! read more

My boyfriend and I so enjoyed our first time at Sugarcoat! It was easy to book a reservation online, the atmosphere was great, and the staff was excellent! Whether your going for a simple chic gel look or a custom SNS, they do great work! read more

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Tbh, , I love my nails. Helen, who did my pedicure, was so nice and did a great job. Also, the woman who did my manicure/SNS was nice. I've lived across the street for 2 years and never really went here but it's so cute. Yesterday I went to get services for an upcoming Xmas party. What really is CRAZY to me, was how insanely dirty this place is...from the outside it looks impeccable. But on the inside. When I sat, the couches need to be steamed. They have lots of dirt from the traffic of people sitting. There are a TON of leaves in the entry way which they just walk over and you can tell have been there for some time. When I sat, there are no linings in their pedicure bowls. I asked about it, they said they thoroughly clean after each service. I saw the cleaning. They had a scrub brush and a spray. For the material the scrub brush they reused and did not clean the instruments they're cleaning with... that's like using a paper towel to wipe up a spill from chicken and then using the same paper towel to wipe your hands in my mind. Then the pillow they placed on me to do my manicure while getting a pedicure was visibly dirty. again from constant use. Lastly, I got my eyebrows done. The waxing bed again! visibly dirty. They had a little paper that covered the middle of the table but not entirely, like a runner. The bottom half had dirty from constant use and feet presumably. That was the biggest concern. But I also booked an appointment, maybe I did it incorrectly on the website because I wanted my brows and nails done but I was there 12:15 and wasn't seen until about 20 minutes later it was like they forgot or were scrambling even though I booked online the day prior. I'm not sure if I want to go back, the cleanliness of the place honestly makes me nervous. I'm nervous about the lack of care to clean the fabrics and entrances of the establishment that is gorgeous from the outside. At the price of services, I'm sure they can hire a custodial person, maid or someone who will at least come in and steam items, sanitize, clear entrance ways and just help out to make the place even more elevated. Also, I used SNS for the first time. I will say I have heard of people anxious that others are using the same powders. I will say, we didn't wash or sanitize, use any alcohols before placing my fingers into the powders but I'm not sure what other establishments do to keep that as safe as possible, again it was my first time with SNS. I'm honestly venting because idk what to do, the place is gorgeous from outside. Inside and up close, it's straight up dirty lol and I don't really dwell in places that are this dirty so it's conflicting to me. Establishments are usually on point with cleaning. Maybe one slip up, but EVERY station was visibly dirty AS HELL read more

Annie did my nails. She did a great job. Summary: The customer service is okay. Manicure was good SNS didn't crack. The ADD ONS Aare WILD Location is cute but doesn't fit the vibe in the shop. Three stars because the SNS has lasted 3 weeks. Details: I have to say that I was a bit perplexed that after booking SNS with manicure for around $55 and Annie charged an additional $15 to trim my nails down, I would expect a trim to be included in a manicure . They weren't super long they were medium and i wanted them s smedium. The ambiance is beautiful but the environment is somewhat cold. Maybe I went in on a busy day. For a luxury nail shop I expected to receive welcoming service, and at least offer some water, coffee, tea, or wine then I wouldn't even complain about the $15 for a trim. I went in for a French manicure but Annie informed me that a modern French mani would be $45 extra, ok. Ok, cool go solid . Your price is your price. I'll go back when convenient. I don't love the service but the finished product was great. It was a basic SNS+ mani . I wasn't impressed with the color selections, but Annie was able to help me achieve one of my favorite colors with a combination of dips. Hopefully a future visit might help me decide if it was a one off situation. read more

I been here plenty of time and the service is usually really good David has given the best customer service this for but today I was with Wynn and she was horrible she didn't speak at all didn't asked me what I like what shape I wanted or anything, I even had to ask for my own beverage. They charged me for the length of my own nails which is completely insane. Then I left out with purple powder stuck all of over my fingers. The shape of my nails were all different I asked her to file it so that it's all the same and she gave in excuse. I tipped her because it's in the service industry culture but I really didn't want to at all. I'm disappointed completely read more

Sugarcoat Midtown - Nail Salons Near Me - Atlanta, Georgia

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It's a very pretty salon... however you're paying a premium. $5 cut and shape fee??? Are you kidding. Gel manicure lasted 2 days without chipping. Nails look like I've had them on for a week now. Really disappointed in the quality but the service and cleanliness was great. Would not come back at the end of the day because now i have to get them redone within a week. read more

Sugarcoat Midtown - I got these done 4 days ago... - Nail Salons Near Me - Atlanta, Georgia

Beautiful spot. I went here on Saturday and it's now monday. First time coming and I will try one more time. I got gel on my natural nails and it's already chipping away and my feet were not scrub enough on the bottom heel. I'll ask her to use a different tool if that makes a difference next time and I won't get gel on my natural nails. I also tipped 30 bucks. I won't be doing that again. read more

I just moved back home to Atlanta and I was looking for a new nail spot in midtown. Sugarcoat made the most sense out of pure convenience because it's walking distance from my apartment. The first experience I had with Kate was phenomenal! She did a beautiful design for my birthday and although it was a bit on the pricier end, I didn't mind it because they turned out so great. I was looking forward to going back! Fast forward to my second experience with Annie. She also did a beautiful job, but where I felt extremely unsettled was when I went up to the front to check out. Last time, I was charged $45 for SNS and $55 for the design attached so I assumed SNS was $45 consistently across the board. However with Annie, she added an additional $15 fee on top of my SNS to file my natural nails into a coffin. I did not have any tips or anything additional added on -- just asked her to file my natural nail for SNS. I was unaware that it would be an additional cost, so the guy at the front desk removed the $5 she had added for the length of my natural nail. She came back up after I had already checked out and tipped her to complain about me not paying the additional $5. It made me feel very uncomfortable and overall disappointed. I was ready to make this my regular spot and even brought a friend with me because my first experience was so great, but neither of us will be back after the hostility that was felt at the end of my appointment. I attached images of my nails, which look amazing but wanted to give you visibility to how long my natural nails are for the additional "length and shape" fee if you choose to go here. I've been getting SNS for years and have never been penalized by paying an additional fee for the length of my natural nail. In fact, it's usually encouraged with this method. read more

Sugarcoat Midtown - SNS on natural nails. No tips added, just filed into a coffin shape. - Nail Salons Near Me - Atlanta, Georgia

My go-to nail spot! Since moving to Atlanta, I've tried several nail places and Sugarcoat is now my regular spot. They're thorough, clean and do an overall great job. I'm always pleased with the final product and it always lasts the weeks it's supposed to. They have a TON of color options, validate parking and have a loyalty program. Would definitely recommend this location for gel manicures and SNS! read more

Sugarcoat Midtown - SNS after one week - Nail Salons Near Me - Atlanta, Georgia

The first few times I came here was great, unfortunately my rating has dropped for these reasons: The online prices do not reflect the actual prices. I guess they have not updated their menu. Even though the prices have gone up, service is slacking. The last few technicians have been lazy and rude. One even started cleaning the pedi sink while I was still sitting there. They pay zero attention to the notes you're able to leave upon booking the appointment . All in all, I'm over Sugarcoat, it's a shame because I live next door. read more

First timer so I called ahead to express that I wanted a specific design on my nails. The design was from their IG page. I expressed that I wanted to be paired with their best nail tech. I got there and the tech I was scheduled with could not do the design. She even forgot to add a top coat to one of my nails. The lady at the front desk said I must've smeared it. Lol. She fixed it and I left after paying $156 for some basic ass nails and a pedicure. Never again!! Oh and I get a brow wax. P.S. The nail tech who did the design had an opening!! She was just sitting there. read more

I've been here twice and the first time was phenomenal! I had a great gel set by christy and she did amazing. I went back yesterday and was told that she quit :/. I got gel nails again and it honestly is not good at all for the price. It's already chipping a bit even though I got it yesterday and it's just not perfect ! Also the lady charged me for shaping even though my nails are short and they aren't shaped? She just filed them ... anyway, this manicure was almost 60$ after tip and I'm just disappointed because it's pricey. I was expecting it to be like the first time I went but seems like they aren't consistent in standards read more

Sugarcoat Midtown - Gel mani with "shaping..." the top is already coming off - Nail Salons Near Me - Atlanta, Georgia

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Annie rushed on my mani and pedi. My nails chipped after one day. Her customer service was bad. read more

Sugarcoat Midtown - I am NOT pleased with Annie. She rushed through my mani and pedi. Nails chipped after one day. Annie's customer service was not good. - Nail Salons Near Me - Atlanta, Georgia

I've been getting my nails done for the past 17 years!! When I tell this place has been the best place I've ever frequented!! The quality of work is unmatched but that's not why I'm writing this review! I'm here to commend the customer service!! I've been to this location maybe 60 times and I have always received consistently great customer service. From them remembering my name, to them offering me a water or wine every visit to the owner even entertaining my toddler daughter while I get a pedicure!! The decor and ambiance is very modern and relaxing!! It's also a very diverse group of nail techs in which i love. This is a nail shop that really "gets" it! I even go to a different tech every time because they all do a great job! I wish I can give this place more stars!! It's highly recommended on my end!! You won't be disappointed!! read more

I was fooled! They overcharged me. How do I know because I was extremely uncomfortable with the Sns nails that they made for me 4 days ago on Monday. I decided to go to Virginia Highlands branch to get removed them. In Virginia Highland Sugar Coat employee told me that I was overcharged. I guess she realized how badly my nails were because they were very thick and far from natural style. And she also said " THIS IS ACRYLIC" not SNS. Basically, I understood that I was fooled. Please, don't go to Kathie in Midtown, Sugar Coat! She also is not a communicative person. Cause she started increasing my Sns nail's price while she is doing mu nails! However, I showed them the style of picture when I entered the nail salon! They eventually charged me $125 for sns nails and eyebrow shaping! I expect you guys to either pay me back or give me free pedicure +gel nails as a gift so that I can use in Virginia Highlands branch. Because I was only be able to use my nails only 4 days read more

The staff are friendly and professional at sugarcoat midtown. I am a frequent customer at sugarcoat highland but midtown location is just as clean. Booking appointments by phone was a breeze but I wish online booking was an option. The midtown location is a lot more spacious and parking validation is nice for whoever needs it. Ironically highland parking isn't free (street- park mobile). I love the sports pedi! It felt amazing and my technician is very thorough. read more

I am new in the area and need it to find a nail salon. The place is super organized and clean. All measures are taken in regards to safety against Covid. My temperature was checked I was asked to wash my hands prior to touching liquids. While my mani and pedi were in process one of the girls kept cleaning the most transit areas and the lavatory/sink station!! Points for that. It shows their effort to keep the salon safe for clients. read more

Sugarcoat Midtown - Sns - Nail Salons Near Me - Atlanta, Georgia

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