I got a spray tan from Alison for my vacation and she was super personable, made me feel really…read morecomfortable and did a thorough job! Not rushed at all and they even keep your shade on file in case you want to go lighter / darker in the future. I'll def be going back!

So...I'm super pale! A few freckles maybe but otherwise Casper. No sunless or any tan in a decade…read more Reviews were great so tried it out for a test run before Mexico. Amazing!!! Alison is awesome, the salon was convenient and the tan lasted a solid 5 days in Mexico even in the hot tub. Tan extender helped. Highly recommend!

The best spray tan I've ever gotten! Katie does an amazing job and makes you feel completely…read morecomfortable. It was consistent and I wasn't left with any uneven lines or missed spots! Usually spray tans leave me looking orange and fake, but RVA Spray Tans made me look like I just returned from a tropical vaca. I wouldn't go anywhere else!

My mom and I love RVA Spray Tans! The application always looks so even and natural, never orange…read more Next time ask for Katie, she makes you feel comfortable and is always so helpful and professional!

Traveling to VA on business, I realized my skin had faded in the depth of winter. I did a quick…read moresearch, and gave Sohler Glow a call. Jennifer, the owner, showed up at my hotel room right on time; she was personable and very knowledgeable. She answered all of my questions before we started. After setting up her equipment, she put a crème on my knees, elbows and palms that would protect the skin from the spray (no ugly orange palms for me!). After spraying me all over, she dried me off, and we were done! Quick and painless. My skin was ready for the dinner I was required to attend that Friday and for an unbelievable value; with her coming to me it was $35, if I were to go to her, only $25! Not bad for weeks of lovely skin. I am now a fan of airbrush tanning in general, Sohler Glow in particular :)

Jennifer, is great! Very friend and I loved that she came to my house at 8:00 pm to do a spray tan…read morebefore a wedding. I would highly reccomend her service. I will say that my hands turned orange, but I believe it was because I was told it was ok to sleep in the spray, since I had a late spray time. Please save yourself from that mistake!! Aside from the orange hint to my color on my orange hands the color was fine. I will use the service again and update yelp on how the color turns out without sleeping in the spray;-)

Gave it two months and it's been nothing but a problem . Just went for my last time, and once again…read moregot all ready only to discover the spray tan wasn't working. There were no bonnets in the room and the floor was soaked. July 3&5, tried to visit the Short Pump location, which was inexplicably closed during the middle of the day. Awful pushy upsells make the whole experience unpleasant. One employee was so bad, I wouldn't even go in when she was working. Unfortunately, this place just cannot provide a reliable, comfortable experience

Upon arrival at the Village Shopping Ctr on Tues. Apr 14, approx 2pm, I stood @ the front desk…read morewaiting longer than usual for assistance (not a big deal). When the employee finally showed up, she was clearly mad that I had interrupted something she had been doing in the back of the store. She did not greet me but rudely mumbled "last" then "first" . She couldn't find me in the system so I nicely repeated the spelling of my last name. Apparently, I said it too fast for her liking so she rolled her eyes & repeated the first 3 letters back to me incorrectly in a mocking tone. I spelled my name again slower and she once again rolled her eyes. By this time I was annoyed so I rolled my eyes. She stopped abruptly & viciously confronted me "did u just roll ur eyes at me?!" I responded "yes in response to ur repeated eye rolls". She began flipping out in a very confrontational way. She wanted an argument & I just wanted to tan. Eventually I told her "u r acting bitchy & u know it!" She started escalating again, "did u just call me a bitch?" She grabbed the phone & ran to the back of the store saying "I'm calling my manager". Left me standing there for about 5 minutes so I finally left & went to the Short Pump location & reported her behavior to the manager there. I've never been treated so offensively by an employee of any establishment ever in my life. I was in a great mood when I entered-Her attitude was unbelievably confrontational, rude & offensive. I cancelled my membership over this situation as I don't want to experience anything like that again. Since I don't hv her name, I will describe her appearance: petite, possibly in her early 20's with long, dark, curly hair working alone on Tuesday. Apr 14 around 2pm- has no business working around people (unless maybe in a morgue but id still feel badly for the dead ppl having to be around her!)

After looking online I decided to book a wax with Jasmine. Now let me tell you, SHE IS A…read moreQUEEEEEEN!!!! I've been getting my legs waxed for years but wanted to leave the corporate waxers for a local RVA vibe. Melt is SO cute and I had the BEST experience with Jasmine. Shes so easy to talk to and did an awesome job! She was quick, thorough, and just slays. Would recommend to anyone!!!

Wax...brows...lashes....vibes...come through and grab allathat…read more This is Woman-owned, woman-run, women-led business at its finest. The staff is so sweet, super knowledgeable, and you'll always get in and out to suit your busy schedule. We see you - lighting & attention to detail is unmatched!! Grab a tea from next door & leave your headphones in the car bc the playlist always slaps and you can get some work done at the cute tables while you wait! Parking is great, and the location is easily 15mins away from whatever you've got going on. see ya here next time

The sweetest girls work here!! The tan is high quality- lasting for over a week with the clear…read moresolution!! The salon itself is so welcoming, clean, and cute! 10/10 would recommend!!!

I went to the Richmond location on Main Street and had a great experience. It was my first time and…read moreAbby explained everything and was so helpful and nice! Excited to see my tan develop, but I have no worries about the quality because I see it online and have been recommended by friends!

This is my second time getting a massage at serenity spa. I've been out here from California 2X in…read moreone month. Brianna is great! Best in the country!

My wife and I booked a couples spa day about a month and a half ago. This is important on why it…read morewas booked so far in advance. My wife and I were in Short Pump and decided we wanted to schedule our couples spa day so she called the Short Pump location. I was sitting beside her and they were on speaker phone while she scheduled. They kindly asked if "your husband" would be ok with a male massage therapist. This is a no for me and always will be. It's my personal preference and will never change. My wife said no and they told us it would be about a month before they could accommodate us. We showed up on our scheduled date after working extra late the day before because it takes us an hour to drive to this location and we know it would take up our whole day. After sitting in my sauna for 20 minutes I sat there waiting for 10 minutes for my therapist, who, to my surprise was a male. I explained I did not want a male therapist. He was polite and I thought was going to tell me to wait a few minutes while he figured this out. Instead he said "go ahead and get dressed and go to the front". So that's what I did expecting an employee or manager to come figure out what needed to be done. It's also important to know once he told me this I told him to tell my wife because I know she would have gotten up and left. He said to me "Oh, she's probably started her treatment". He did not walk me to the front or talk to me after in any way. The staff sat at the front desk whispering back and forth so much that I felt uncomfortable and decided to wait outside. 2.5 hours later I get a call saying it's time for my facial. I explained what happened and told them it was a terrible experience and they said sorry and I won't be charged. She also said she would have a manager contact me. Guess what, not contact has been made to me directly. However, my wife called and let them know just how bad and unprofessional this experience was. The manager, Kendall, agreed and said this is unacceptable and she was going to contact upper management to see what they could do. After Kendall failed to contact my wife as promised she called her. Now Kendall told my wife I lied, that never happened, there staff did nothing wrong and they could offer me 20% off if I come back in. Let me be clear on how I feel about Scents and Serenity. I would rather chew my own fingers off than step foot into that spa again. I will eat the money I wasted on this place rather than be treated so badly, called a liar and listen to the excuses the staff made to protect their mistakes. It was clear and I heard my wife directly state I wanted a female therapist and they agreed and scheduled a later date. Oh, let me also explain that my wife probably hadn't even started her session and had a female therapist. They easily could have corrected this by switching. We would have been completely fine with that. And time wasn't an issue. We started 10 minutes early to the excuse of "you wouldn't have gotten all your time" is irrelevant. Look, I'm sure people may love that place. Everything is good until it isn't and the way the manager handled this showed my their attitude towards all their clients behind closed doors and money is the only thing that matters to them.

Dianne only got 1 star because it doesn't allow for zero. She is not the OG owner of this tanning…read moresalon (Amie was amazing) and it has definitely gone down since. Beware if she has your cc on file because she will charge you even when you have canceled your membership and then not respond to you.

It took me weeks of going by the shop during posted hours to finally pull up and see the lights on…read more(oh and I called and left 4 messages with no reply). I wanted a gift card for my daughter for Christmas - and was talked into a 3month "membership" which I got. Well it's time for her to make an appointment, so she called and emailed and got a confirmation text. She got to the shop at her confirmed appointment time and it was closed, locked up tight, lights off - Never notified. Complete waste of $200 on this. Horrible customer service - ZERO communication. It's just horrible. On the site, they'd obviously rather teach others how to do this themselves than offer the service that made them relatively popular in the first place. Sad.

I visited habit after looking for a spa for a facial as a Valentine's Day treat to myself. I…read morereceived a lot of ads about habit after searching and they were offering a new customer special. I received a custom facial from Lani and it was a great experience. She was super friendly and explained exactly what products she'd use based on my skin from her observation and my concerns. The facial was awesome and I'd love to put it in my routine consistently but it'd be a bit of a splurge for me. Now the space itself was beautiful but could use some improvements for customer experience. First the room I received my facial didn't have a curtain it was open which made it hard to relax and wind down because I could hear people moving throughout the spa and talking. A lot of talking. Not obnoxiously just more than I'd care to hear since I came to relax. Lastly. The music choices could also be a bit more relaxing like calming/soothing instrumentals rather than music with lyrics. Overall I'd visit again but some changes could make this a much better experience.

Enjoyed a custom facial this weekend at Habit, which is super trendy and cute. We had a party of 4…read moreand were all taken to different spots, some in the large open room, and some in more private areas. The facial was good, the products felt great on my skin and left it shining and flawless, and the facial massage was heavenly. In the downside, we were taken back over 10 minutes past our appointment times and the majority of the appointment was spent asking questions and talking. Additionally, the spa does not have a traditional facial with spa robes etc as it is all in the open so that takes away from the spa feel. Overall, the facial was great and I would definitely go back again!