Update Sept 2020....I was devastated when I thought Covid would permanently shut down Kindercare of Sugar Hill. When Chioma the director told me they were opening back up I was so excited. My daughter has attended since 8 weeks as you can see in my prior reviews. She is now almost 3. In our years here she has been looked after very well. There have been scrapes, scratches and such once in a while but these are toddlers and that is what they do. Every incident is reported and explained to me in detail. They mostly occur because the toddlers are learning to share and having a hard time doing so or scuffed knees from falling on the playground. Otherwise, I have never experienced any questionable situations and would not consider those situations to be one. This is her other family one hundred percent. She is cared for as such and I have only witnessed the same for the other kids in the care of Kindercare. The main difference I see in this daycare is that Chioma the director puts the kids FIRST at any cost. I know I can relax knowing that.
Now, let's address Covid: This center is constantly cleaned. Kindercare is not playing around. With any symptoms or possible contact quarantine is an immediate must. So far my daughter has actually been less sick (sniffles, common cold etc) than years prior. I feel that the place is very clean and the employees respect the need to maintain and promote proper handwashing, distance, etc. Children stay in the classroom with their teachers and no monger eat family style in the lunchroom. They eat at tabled of 3 or so in the classroom so not to mingle too much with other kids of other ages or come in contact. Parents are only allowed in the building lobby one at a time to check in/out their child(ren) and must wear a mask. Temperatures are taken and recorded upon entry by the parent with sanitized hands and gloves provided. The temperature is shown to an employee and recorded.
We are very happy here as always and look forward to many more years!
Update a year later...2019
Still LOVE the place. My last review was in March 2018. I just want to update that my 17 month old is still at Rainbow. She still asks to go every day. She still loves it there! Chioma is still running the place like a champ. The best thing about Rainbow in my opinion is that everyone is like a big family. Each employee is aware of every kid in the daycare and familiar with them. I see teachers helping other teachers a lot. They are all very involved and attentive. There is great communication among the teachers as to any child needs that are known. There have been some teacher staff changes but I think the teachers that Chioma has replaced them with have been great. She cares greatly for the kids there and it shows in the people she has working there. read more