I love it there Kim is the best of the best Thank you…read morebeautiful Always feel welcome when I come to her

I went to this location for sugaring and waxing services last year. Now, I go to this location for…read morelaser hair removal services on my armpits. I have a lot of tattoos, so there are not many options for laser hair removal. I am only familiar with laser tattoo removal, so I was expecting laser hair removal to be super painful. Well, it is not, so that is why I am rating it five stars. The esthetician, I think that is what they are called, is very professional and discreet. She explains the process well. This location is very different than the location I normally went to, it is very bright and cheerful.

I actually have been going to the new location in North Peoria on Lake Pleasant but it didn't show…read moreon yelp. I have been going the last few months and seeing Sully for my Brazillian wax and she is incredible! I have gone to many big waxing places and individually owned ones but Sully is by far the best Waxer I have ever had. I also love the sugar wax, I have zero issues after and she makes an uncomfortable area much easier to handle. Sully works at both the Park West and Lake Pleasant location.

The location offered a complimentary waxing service for training purposes, and we accepted the…read moreoffer. I booked the appointment, received a confirmation text, and planned my entire day around it. The appointment was then canceled on their end. When we reached out to understand what happened and see if there was a solution, management was harsh and defensive. Instead of acknowledging the inconvenience, I was left feeling like I was the problem for trying to resolve a scheduling issue that wasn't my fault. I completely understand that this was a free promotional service, but that doesn't mean a customer's time has no value. If a business chooses to offer complimentary services for training, they should honor confirmed appointments or at the very least handle cancellations professionally and with empathy. Simply dismissing the situation because "it was free anyway" is not good customer service. The issue was never that the service was free it was that a confirmed appointment was canceled after I had planned my day around it, and the situation was handled poorly. If the business wasn't prepared to honor these appointments, they shouldn't have offered them in the first place.

I had a wonderful experience with the clinician AJ! Totally professional and accommodating! I am…read morebooking more services very soon! I went to a hs reunion and was told my skin was glowing!

I really loved my visit. AJ was professional, kind and is just a lovely person all around…read more This might be more of a personal note but the interior was perfectly to my liking. The color is a warm inviting light aqua (erring more on the blue side) with white and beach grey accents. It was very clean and organized. Stepping into the facility, I felt like I was on vacation. She was very consultative and really listened to me. It is the first time i feel like someone was working with me instead of trying to push products or services. I see why all the reviews are so positive! I also booked a facial for my mom and she was of the same opinion as me. She also made my mother's skin look really beautiful. It was glowing, healthy and hydrated.

I've been coming to sugar & wax haven on and off for almost a year (off only cause of finances, not…read morecause of the girls). I went to Vidiana for like first 4 to 6 session... superrrrr cool, laidback, easy to talk to, great listener, calm and professional. Went to another lady back in February for a trip I had (only cause I waited till last minute and Vidiana was booked out). New lady was cool. Today I had Samantha and omg what a doll. I can be pretty particular and I expressed my concerns and she took her time perfecting what I asked for and I'm grateful! Thanks girl!! (Again went to a new lady aka Samantha this time cause the time I needed the appointment was outside of Vidiana's availability) But I have had a good experience every time!! Also whoever else is at the counter when I payout is usually kind and welcoming. Great place, so happy I found them! Heat job ladies!!

Really cute boutique!!! Chaunacy from Sugar at Wax Haven was very very sweet and made me feel…read morecomfortable. I was on a vacy and needed an urgent wax'(far from home). She introduced me to sugar/wax' and did a wonderful job! I'm so happy I found this place and will use anytime I'm in Arizona!

BEWARE! the worst coloring job I have had in 40 years…read more I would not go here if you care about your hair or customer service- I spoke directly to the owner and they would only offer to try to fix it - no thank you. I wont go back to the place that ruined my hair for a second round to try to attempt their botch job. they never apologized and the stylist even tried to tell me me that she thought it looked fine. absolutely terrible.

Alisha was wonderful! Listened and did a great job with my fine hair. Love the color and cut…read more Plus, she's a sweetheart!

My first ever brow lamination and tint. Dani is such a sweetheart and excellent artist. The studio…read moreis very clean and such a cool vibe. She answered all my questions and made me so relaxed. I am very happy with her service and would recommend her to everyone.

Wonderful staff, easy booking, wax is amazing and they always do a thorough job. I also do brow…read moretint and my brows look full and shaped perfectly.

Over the past nine years, I've experienced spa services that have truly transformed how I view…read moreself-care. What started as an occasional treat became an essential part of my wellness routine. From therapeutic massages to rejuvenating facials, each session has been more than relaxation--it's been restoration. The professionalism, attention to detail, and calming atmosphere consistently remind me why investing in self-care is so important. Grateful for the skilled hands and peaceful spaces that have helped me recharge, reset, and refocus over the years. #SelfCare #WellnessJourney #SpaExperience #Gratitude

Every experience at Loving My Skin is worth it. I work hard for my money so I don't like to waste…read moreit. When it's time to pamper myself, or treat myself to a facial, or massage, or buy skin care products, this is where I go. I know I'll be taken care of. I wouldn't go anywhere else.

She understands that every hair counts and that subtle changes make a big difference. Precise…read more Accurate. Meticulous.

I have been getting my waxing and skincare services from Ann for 20 years now. The wax she uses…read moredoes not hurt and i never breakout or get bumps. I use pretty much all the Tuel skincare products she carries. I get my sage and frankincense from her regularly. She has new crystals and bracelets (that she makes by hand, transferring her amazing energy to them) monthly that I'll usually feel the need to buy. Her business has grown so much in the last couple years and she now has a wonderful staff that offers services like massage, reiki, lash extensions, peels, dermaplaning, and brow lamination . I've started letting Harley do some of my facials and waxing and she's really good and fast like Ann. I 100% recommend this place

Cristina is my homegirl! She gets it done! Makes you feel comfortable and easy! I always giggle and…read morebanter her with her. I truly love and adore this place! Everyone should come here!

Cannot believe it took me this long to write a review! I…read moremet Elayna for my first ever Brazilian... uh scary!! But she made the entire process a piece of cake. She knows what she's doing and is amazing at waxing!! I see her every 6 weeks for my brow lami's and can't express enough how wonderful she is. (Can't recommend her for brow lami's sadly since she doesn't take new clients) but I wish I could! However for bikini waxes, arms, legs, lips, etc...highly recommend!! I look forward to my visits with her just to get pampered and chat while getting waxed.

I always come out looking better than when I went in. They do a great job, are professional,…read morefriendly, knowledgeable, very helpful.

Wanted me to change my review due to partial return of money but my hair remains ruined from over…read moreprocessing my hair by using too high volume developer plus leaving it on too long by a professional hair stylist SHOCKING. My hair is left like straw, damaged which I had let grow out and now ruined and she kept commenting on how much product she used worrying about another customer who didn't even have an appointment she left my product on to go see her. No, I am not changing my review. I had made an appointment I did what I should have as a customer and I was treated with the same regard.