I have never had a bad experience at this school. Love getting pedicures there. Good instructors…read morefor hair cuts.

I have been there twice and both times girls in the front are eating or on their phones. not very…read morewelcoming all the nail techs are just lounging around this place needs a serious cleaning or update, not sure what the vibe is, long story short the RESTROOMS ARE DISGUSTING, 1st time it was later in the day I thought well maybe it because it's the end of the day someone will come clean it. the 2nd time i was there about a week ago there was poop on the restroom floor and i had to walk out of the restroom it was so disgusting. Hair girl was AMAZING, but the whole place needs a deep cleaning, did call health department, hope they follow up

Had me waiting at the front for 25 minutes for an appointment that didn't even exist. If the…read morereceptionist actually focused on the calls rather than conversation with costudents they would have known I was in for a full set, and not a haircut.

I went in to their salon for a trim, and I'll summarize by saying: You get what you pay for, and…read moreplan for your appointment to take twice as long as you expect. I went in for a trim to my, what I thought was a, simple haircut: a chin-length straight line bob. I didn't know any of the students, so I just set my appointment to be with anyone, for a women's haircut and style. When I arrived, they paired me with this very nice young man who admitted to me (mid-cut) that he was going to school there for barbery and he didn't really know how to do women's cuts (so WHY did they give him my appointment?!). I told him what I wanted, and said I wanted some "hidden layers so my hair curves in around my head" and he let me know that the technique is called "beveling." Great! Beveling, do that. And then I told him I wanted it to come to the bottom of my chin, and go straight around, level (what they call a straight-line). He reviewed the haircut with an instructor and the two of them agreed that they'd be taking off 2 inches, which sounded about right to me. So he did the haircut/trim, which took an hour and a half (yikes, thank goodness I didn't get in trouble at work for taking such a long lunch). I've seen other reviews talk about services here taking a very long time, which makes sense - they're students. So keep that in mind if you book here: it's going to take twice as long as a pro would. At the end, he couldn't figure out why the two sides of my hair, at the front, weren't looking to be the same length. So an instructor came over to help. She was definitely nice and helpful with him, but she never once acknowledged my existence and left my hair sitting in my face and eyes while she talked to him. I finally maneuvered my hand out from under the cape and swiped my hair out of my eye. While I sat there, I just kept thinking, "geez, I feel like a mannequin." Then instructor let the student know that he had cut the front of my hair higher than the back on one side, and so he needed to make the other side match. That made sense, but I didn't realize he had cut it an inch shorter in the front than the back. (I had wondered why he wanted to do the entire haircut with my head tipped forward/down, but I figured, hey, he's the one being trained how to do this, and I have no idea!) The instructor also told the student that "zero degree" haircuts were some of the most difficult to do, and now he knew why. So, he made the other side match. And then he did the "style" with the hair drier. I have straight hair, so when I've gone to professional salons in the past, they've used a brush to straighten and shape my hair while drying it. Instead, the student crimped my hair with his hands while drying, like if it were curly hair. I don't know if he didn't have any brushes to use, but at the end, my hair was curling in at the bottoms in some areas, and out in others. It was a bit of a mess, and other than my hair now being dry, I'm not sure what the point of the "style" was. When I washed my hair next, and went to dry and style it myself, it became apparent to me just how weird the bottom line of my haircut looks. It's noticeably longer in the back than the front, and I can't tell that any beveling was done, because it seems so much thicker in the back than on the sides. Also, the side that he first screwed up on is not straight. It kind of curves up in a bit of an S shape, while the side he corrected to match is actually straight. Somehow, the cut reminds me of something Ringo Starr wore in the 60s, just slightly longer. I decided this looks goofy enough that I don't want to wait for it to grow out, and I've scheduled an appointment with a professional salon to fix it. I thought I'd save $40 for what seemed like a simple cut/trim, but now I'm spending an extra $10 when I could have just gone to the pros in the first place. Lesson learned.

I had a haircut by a male student for the first time. He did great and learning how to work with my…read morelong hair trim. Instructor was very attentive and taught that student very well. Very happy with my hair. Thank you Paul Mitchell school!

I booked several treatments online. I showed up at my booked time of 1130. After sitting for 15…read moreminutes, I asked about the holdup. The receptionist went to look for my stylist, only to discover she had not shown up today. So not only did ANDREA not show up, but the receptionist did not figure it out until I asked. I booked the appointment knowing I had to work at a specific time, and I cut some of my morning to ensure I made it on time. I understand this is a school, but this is unacceptable. Do NOT book with Andrea. Odds are she won't show up.

I did a lot of research and loved her work. I was especially particular because I was getting…read moremarried and didn't want to worry about the results. I really wanted a very natural look. I could not be happier. The results are exactly what I wanted. I would highly recommend. I was also especially impressed with how Jennifer handled a woman that came in while I was there for my eyebrows. The woman came in yelling about not being happy with her eyebrows and Jennifer remained calm explained that she has tried to make things right with her including touch ups but the woman was still not happy. Jennifer then tried to hand her money offing her a partial refund but the woman screamed she didn't want charity and refused the money. I don't know that anything could have made her happy. I did see her eyebrows and honestly didn't understand why she was upset but Jennifer remained calm and continued to try and make things right. After the woman finally left. Jennifer composed herself and made sure I was ok and apologized for the disruption to my appointment. I don't think she could have handled it any better.

I had Irina wax my brows and she did a lash lift and tint. I'm very pleased with the outcome of…read moreboth. It was the first time having my lashes done, so I didn't know what to except, but she was very gentle on them and did a fantastic job. Now I just wake up with curled lashes that look like they have mascara on them and I don't have to do a thing :) I highly recommend

i agree with the other review. The Instructor is sooooo rude and very unprofessional! The owners…read moreneed to review her actions.

Terrible experience! Not worth paying less for. A very unprofessional environment and the tech I…read morehad was immature!

Trevor R did an incredible job cutting my hair. The style is perfect and I've received lots of…read moregreat comments. Thanks Trevor

The students here are learning so I keep that in mind as I go in for simpler things. The problem is…read morethe school does not provide good products for the schools. The sinks are atrocious, the chairs are wobbly and old, and the blow dryers are awful. Do better Paul Mitchell. The students pay a lot to attend there. Provide them tools to succeed.