Chris and Sam are reliable, dependable, and a pleasure to work with. We have had pipe leaks and…read moreburner issues with hot water in the past and everything Chris said was spot on-very knowledgeable!

I have been a customer for years. I had an appointment that I made months ago for a tune up on the…read moreburner. The tech said it was leaking and he cleaned it but couldn't fit behind the burner to fix it and didn't have time he had other calls to go on. I called the office to make an appointment for next week for someone to fix it and the nasty woman on the phone said they aren't fixing those issues they are too busy!!?!? I paid them in full and want it done correctly not too much to ask. The burner wasn't leaking before he serviced it and now they won't fix it. I asked to speak to the owner and the woman sarcastically said she would give him the message. Terrible way to do service no wonder their reviews are awful!! Save your money and call a reputable burner company. Sad loyalty doesn't matter to these businesses anymore.

Never again - used them often and today's freezing weather I was supposed to get a delivery I…read moreordered last Thursday. I called them and was on hold 45 mins each time and told they would be there in an hour on the first call at 9:30am - the second call at 1:30pm I am told they will not make it today - what a joke

I would give this company zero stars if that were an option. We had an oil delivery this morning,…read moreand immediately afterward our heating system shut off. Despite this happening right after their delivery, the company refused to take any responsibility. When I spoke with a supervisor, I was told that their representative was "not trained enough" to tell us that if the oil tank is empty, we must specifically request a restart, which costs an additional $75. However, they had no problem clearly explaining that an emergency delivery would cost $200. Because of the extreme cold, we used more oil than usual and didn't realize how low our tank was. I have never run out of oil before, so I had no way of knowing I needed to ask for a restart in advance. Instead of offering any help or solutions, the staff was extremely rude and repeatedly told me to call another plumbing service. As a result, I now have to pay another company to fix the issue. We have children at home and currently have no heat in freezing temperatures. This experience has been unacceptable. I will not be using this company again and will also be filing a complaint with the BBB. Please be aware and avoid this company.

The price was really good. This is the third time we…read moreordered from them on time always. They came the day they said they were gonna deliver. Staff was always friendly whether on the phone or delivering. Ask them to close the Gate After delivery, gate was closed.

I am very upset with this company . Let me start by saying they stole money from me I filled up my…read moretank . With oil When I called to place the order I told them I was paying cash and asked if the driver could have change and they said the driver doesn't have change . I thought this was weird for a driver not to have some change. So Nicole told me they would send me a check for $10. They said it would take 7-10 days . Well it's been over two weeks I called again today and spoke to a supervisor who could not help me at all So I asked can you tell me if the check was sent out . Her reply was I'm sorry I can't look into that . So I said you're a supervisor . She said yes . So I said there is nothing you can do. She said no . So then I said I guess I will be taking my business elsewhere . Then I also said I would be contacting the district attorney's office She didn't seem concerned at all. I am very disappointed on how they are handling this situation . I would say if you need fuel This is not the company for you . If you want them to steal your money than this is the company for you.. I am reporting this company to Suffolk county district attorneys office .and the better business bureau

We ran out of oil this morning and have 3 small children and obviously didn't want to wait for…read moretomorrow. I called around 2pm and they were the only company that could deliver today. So I ran home as fast as I could from work and found Jordan already at my house. Thankfully he didn't leave once he realized I wasn't there yet. He was so sweet and very quick. He even told me about a coupon I had right in my paper! So thank you Jordan for saving this tired momma $10!

³ days without fuel and Marc said there was nothing he could do I am a valuation customer I can't…read morebelieve you dreated me like this I shouldn't have to go to another oil coompany

We have well water and have been losing the water pressure on and off for the past month. Finally 5…read moredays ago we lost water completely. Decided to go with city water and requested some quotes from suggested companies. Suffolk Water Connection responded within hours and were at our house the next day to look at our property and begin working. We had water the same day! They were a great bunch of people to deal with in such a stressful situation! Frank Jr. turned our nightmare into such a wonderful experience. They were quick, friendly and he gave me such great advise on so many things I knew nothing about! We now have water and I can't thank them enough! If anyone ever needs any kind of plumbing done, I recommend them VERY HIGHLY. Thank you Frank Jr and your crew for an amazing job!

This company was great, from talking with Frank Sr. to stetting an appointment for my broken water…read moremain to Frank Jr. and company getting the job done. They were lightening fast coming out to assess the problem, and getting the job done starting at 8:30 on a freezing cold day in March. They wore masks put down runners in the house filled in all the holes and cleaned up afterwards. can't say enough about these guys

The Middle Island post office is one of the best around for top friendly service, cost-effective…read moremailing advice and cleanliness. Laura is the Postmaster and she can offer free advice on everything A-Z pertaining to business mailings and postal solutions. Her knowledge is exemplary and her willingness to help you is genuine. The front counter 'A' team consists of Tom, Maria, Joanne. Bob recently joined the team. It's a big plus if you do direct mail marketing and have many Packages going out on a daily basis. As a consumer, if getting your packages mailed on time at the best rate is important to you, then The Middle Island post office is where you want to do your business. --Andrew Linick, TopMarketingAdvisor@gmail.com Box holder and major direct mailer and mail order expert since 1973.

Very friendly at this post office. Nice and clean. I just wish they carried more of the flat rate…read moreshipping boxes.

"Baby it's cold outside." (Thank you Frank Loesser for writing such a wonderful song.) When there…read moreis snow outside you want heat inside. And that, my friends, requires oil to run many a boiler. AM Fuel Oil Company offers wonderful customer service. Our family rang this frigid morning as - oops - we forgot to check the oil level in the basement reader. Zoom zoom zip! Lick-ity split Jimmy scheduled us in. Promptly at 1pm his pleasant smile greeted us behind frosty windows. (Dude. I was Popsicle level cold.) Having never looked at a boiler or the associated oil tank I asked for a lesson. Yes. Anyhoo, a lesson was provided. The fuel gauge was cleaned. And poor Jimmy returned to the outside cold to add oil. Blessedly Jimmy was patient with my ignorance. He skipped down to the basement and restarted our boiler. (It is my parent's. I just lived here for ~twenty years during formative years.) Jimmy pumped the air out of the boiler - explaining this in simpleton terms - without making me feel the fool I am. AM Fuel Oil Co. also offers on demand service visits. If you're out of town and need them to help with the Moms & Pops - they'll do it! Good people.

Very disappointed. Had an appointment with AM fuel back in October for a yearly inspection due to…read morejust buying a home. The morning of our appointment, I was called and whoever I spoke to at the time stated they had a bunch of emergencies that day and could not make it. I stated that I wanted to start a contract with him, I was told since my family has been using them for years that the first year our contract would of been complimentary and not to worry about someone coming out, that if we had a problem to just call him. NOTHING was stated that we had to sign up for auto deliveries. Now that we had a leak with our boiler, I am being told we have no contract. Very unprofessional.