Zero stars if it were possible…read more Again, Carolanne is among the most disagreeable people I have ever hired. Not sure why she chose to post about me 3 years later today? Unfriendly person to work with. Her employees intimated as much too.

Literally A WASTE OF TIME!…read more Spent nearly 2 weeks of back and forth Only for her to email and say she doesn't have a sitter for the dates and area. The person emailed me Thursday! WEEK AND A HALF after communicating with her. I messaged them Sunday! As the email wasn't seen. It's 2021, she had my number. She didn't call OR text that an email was sent and relied on her email being gotten in a time efficient manner even though she told me to check my "spam folder"for her emails! If you know that your emails could end up there why not simply call! Horrible! I definitely wouldn't recommend this service to anyone else. What a waste of time and effort. THE ONE STAR REVIEWS aren't lying! BELIEVE THEM! Her "reply" confirms exactly what I stated. I spoke with her over the phone ONCE in nearly TWO WEEKS... and had to rely on hoping I saw her email that would be sent to my "spam folder". PLEASE NOTICE THE LACK OF ACCOUNTABILITY (is that who you want to be in YOUR home and attempting to care for YOUR beloved pet(s)?!!!!) Hire this service at your OWN RISK! And I'm TOTALLY happy that I figured this out before having my beloved animal in her care! Good riddance!

PARENTS AND DOG OWNERS BEWARE!!!! My daughter was an…read moreemployee at lucky dogz and was bit by a dog, fired and blamed for getting bit. They refused to give me the dog that bit her shot records which I needed to take the er to prevent her from getting unnecessary series of rabies shots. I had to contact the Springfield police department for assistance. Yes, I know it's probably hard to believe that I would have to go to these lengths. The police were able to get the records and give them to me. The owners never once asked me if my daughter was ok. Instead I was asked did she finish her shift. These owners have no regards for humans or animals.

Our dog Zoey loves it! We do doggy daycare and overnights. We are happy and the staff loves dogs!read more

This review is based on my online shopping experience and text interactions with the staff. My…read morecat's favorite toy from when he was a kitten had completely fallen apart. I was able to locate that same toy at this shop. The price was very reasonable! The order arrived sooner than expected. A staff member reached out to me to tell me of a delay in the shipping, but the item ended up arriving when expected. My cat is very happy with his replacement toy. I will be ordering from this shop again in the future. A nice touch to the item, was that it let me know who packaged the item, which to me, showed that it was packaged with care.

I went to Queenie's with my daughter's dog who was having some anxiety related to being left alone…read morefor the workday. After chatting with the owner and employees, they helped me find everything we needed to make Louise a happier girl when she needs to be alone for a while. Adina and Patti both walked around the store with Louise and i to try and find the best products for us. The store is adorable, neat and well kept, and prices are great. I'd much rather shop here than at a big box pet store. Highly recommend!!

We are new residents of the Jenkintown/Abington area and recently used Sweet Retreat to make daily…read morevisits to care for our 3 cats while we went on vacation. On the initial visit we met all 3 sitters - Mark, Diane & Steve - who would be coming to the house. We got a daily texts after each visit and all instructions were followed. We are very happy to have found Sweet Retreat and will continue to use them in the future.

I absolutely love Sweet Retreat! Please use this service. They treat your pets like their own. Mark…read moreand Susan are wonderful. They do everything from cleaning litter boxes to watering your plants while on vacation. They even send you pictures and videos of your pet while you're away. They come to meet your pet first so they can get used to them, then explain in person everything you need to know. They also give you an opportunity to tell them your needs. Friendly people. Home pet sitting service is the best. Thank you guys.

They are an amazing organization. Every step of the process was very easy and the adoption of our…read more2nd away from them is just as fantastic as the first. I highly recommend them.

I left my dogs with Sarah Moureau at forpawsphilly.com in July 2023…read more I had originally signed up for a long weekend - three nights. I was a little dubious given the state of her house and yard, both of which were in a high state of neglect. But I was desperate for that weekend, so I dropped them off on Friday. The weekend turned rainy, so I let Sarah know on Saturday evening that I was returning early and the dogs would not be staying over on Sunday nite. I arrived home on Sunday at 11am and called to pick them up. Sarah informed me that she would be home at 3pm and I could get them then. Later, she asked for 3:15. When I arrived at 3:30 ish, she was just getting home. Obviously, she was not home most of the day Sunday to care for the dogs, which is what she was being paid for. She later sent me a bill for the whole 3 overnights amount, $300. When I called her to dispute this, she claimed that I hadn't given 24 hour notice, which I had. But she also became very argumentative. I told her she could have $300 with a review or $250 without one. She did not respond to this and a couple of weeks later, after not hearing from her, I tried to pay her through her website. The website was not working, so I sent her cash through PayPal. I added a note that I was paying this way because her website wasn't working. I still did not hear back from her so I eventually called PayPal to be sure she had received the money, which she had. A couple of weeks later, I received my AMEX bill and saw that she had already billed AMEX for the full amount. And she took the PayPay money as well. Responsible? NO. Flexible? NO Honest? NO I would never recommend this business nor this caretaker. I would worry about her house falling apart and no one being home with the dogs. And I had to block her from calling or texting me. Buyer beware.

Had our two Goldendoodles there for about 4 months. Our male is 7 months old, and like a typical…read morepuppy, a handful. He doesn't have a mean bone in his body, he only knows how to play, and is brought up in a very good, loving household. We were told that he growls at the help there, and he is too energetic that he jumps the fences there. For the amount of virtue signaling they spew all over their social media about knowing how to "actually" love their pets, through the "proper" training, is quite laughable. We were told that our 7 month old GOLDENDOODLE PUPPY, cannot return there, because they are afraid for their safety. Listen, if you don't want to do the job, then find another business. Poor poor management. Never would I recommend them. We even added a "Birthday" add on for our newly turned 5 year old. Guess we can wish in one hand and s#*t in the other to see which one fills up first. No "Birthday" celebration for her...

My pup has been attending daycare at Dog Talk for over four months; it's been a terrific experience…read morefor her! She really enjoys playing with the other dogs, being outside, and the caring, helpful Team, led by Theresa. I enjoy seeing the daily posts and photos. My experience with Dog Talk started with Mike's training and has continued with daycare, I've also boarded my pup a few times and that's worked out well. All-in-all I'm truly happy that my pup has a safe, fun place to go. Thanks Dog Talk!

We have used MJS for years. They take care of our pets when we travel and also walk our dog daily…read morethroughout the school year. I am consistently pleased with how much they care about our pets and would gladly recommend them to other people.

From the owner: 1. Daily Dog walking 2. Pet sitting up to 3 visits a day…read morecoming as late as 10PM 3.. Overnight stays $75 includes 2 visits during day

Pets are like children to most owners, so finding a reliable company to take care of them is a…read moreMUST. The Puppy Butler came through and eased our fears of leaving our pup, Brody, in someone else's care when we were out of town. They are professional, respectful, kind, and clearly have a compassion for animals. Their price is also great after doing some of the others I was considering sending Brody. They sent us enjoyable pictures and videos of our dog, daily, making it easier for us to relax while on vacation. Brody was happy and worn out from being able to run in The Puppy Butler's big backyard for days by the time we picked him up. Yes - leaving an animal behind while away can be hard. But I highly, highly recommend The Puppy Butler if you're in need. We'll definitely be using them again.

Jim did an amazing job! He watched our two cats. One of our cats has a medical problem where he…read moredrops urine and it was really hard to find a pet sitter who would accommodate him. Jim met the challenge without a complaint. He gave us updates daily, whether photos or videos. Every step of the way, he kept us in the loop. My husband had a tough time leaving the cats, but knowing they were in great hands with Jim allowed him to enjoy our trip. He even took on our package and turbed our tv off for us, which is obviously outside of his duties. He gets a 5/5 from us and we already have him booked for our next trip in November. Thanks, Jim!

Fetch! Pet Care in Philadelphia abruptly shut down without advance notice, leaving many scheduled…read moreservices canceled. This has caused significant disruption for both employees and clients who relied on their services. Staff were not paid for completed pet care services.

I used Fetch for a good three years and used to love it. However, I sent the email below to the…read moreowner in December about an incident that happened in September... 6 months later, here we are with still no response from the owner, no apologies, nothing. Hi Jack, I just wanted to make you aware of a situation that happened during the labor day holiday involving one of my dogs. He was attacked by another dog and the bite was so deep it got infected and required stitches. He also had multiple bite marks on his neck and ears. The incident happened on Saturday but we were not made aware of the situation until we picked him up on Monday. This means he went almost 3 days without veterinary care which is why it got so infected. While we don't blame the sitter for what happened, the owner of the dog who attacked has not come forward to help us with the vet bill like he told the sitter he would. We honestly didn't care if he could only assist with $20 towards the bill, at least it would show he cared. I didn't ask the name of the dog or the owner but I hope that you will do your due diligence to make sure this doesn't happen again to another dog. I am forwarding you our two email communications with the sitter. The initial visit was what we sent but there were multiple follow up visits in order to change the dressing and get him on more anti-biotics. We have also been texting the sitter to get this resolved but it's not going anywhere. She offered to help with the vet bill herself but this is not what we want, we want the other owner to be held accountable and our initial hope was that he would be a responsible pet owner and help us with the bill. As that has failed I am writing you to make sure this doesn't happen again by that same dog to another poor innocent dog.

I by no means am one to complain, and every staff member was beyond courteous and polite, but there…read morewas somehow a breakdown of communication that caused $253 of services to be added to my invoice. I had called about a week and a half ago to schedule vaccinations and a yearly exam for a dog we have not brought to this veterinarian before. I specifically asked about a 3 year rabies vaccination, Bordetella vaccination, and DPP (distemper, parvo, parainfluenza) vaccination and no additional services. The staff member was very polite and helpful getting an appointment booked, however did not notate the vaccination request, so when my girlfriend brought my dog in she was offered every opportunity to add services to the invoice despite the previous conversation between myself and staff while making the appointment. They recommended to my girlfriend a "Lyme Vaccination Package" which is a Lyme vaccine with a booster two weeks later. This is despite the fact that my dog receives flea and tick preventative (I am aware this is not the same as a vaccine) and was not discussed while making the appointment booking. This was $105.00 They recommended a Lyme, heart worm and Ehrlichia canis blood draw. This was $77.00 They also recommended a fecal sample for Giardia despite my dog having no symptoms. This was $71.00 Fecal samples are also normally included as part of annual dog exams, which was $90 at Montgomery Animal Hospital. I understand some of these may be considered routine for regular clients, but we have never been to this vet before, and I did not ask for any of these while I made the appointment. They should not have been offered to my girlfriend even if she was acting as my agent at the appointment. Again I appreciate the staff being professional and courteous throughout every interaction, and I do not think they could be nicer people, however I am very disappointed with the breakdown of communication between the appointment booking and the time of the service.

5 stars for services but boarding your loved ones are inhumane, they are in their kennels from 6pm…read moreto 9am next day , no bathroom release time ! No staff for 15 hours!